What if technology didn’t replace our humanity, but actually protected it? In a recent conversation on the "Your Doctor Wants to Quit" podcast, Hero CEO Kal Vepuri and Dr. Joy explored a powerful shift in how we think about AI and health. The truth is, healthcare providers and family caregivers are irreplaceable when it comes to empathy and connection. But they are often bogged down by "robotic" tasks—the scheduling, the billing, and the endless logistics. As Kal puts it, AI is actually better at tedious stuff. He envisions these tools becoming a "true companion". When we offload the routine, technology stops being a distraction and starts being the bridge that frees us up to be the empathetic, creative humans our loved ones need. At Hero, we believe the best use of technology is to take the "process" off your plate so you can get back to the "person." Because when the routine is handled, you have more room for the connection that only you can provide. https://lnkd.in/dcmGpQyz https://lnkd.in/d5nKFRSR
Hero
Health, Wellness & Fitness
New York, NY 4,975 followers
The leader in complex medication management and remote monitoring tools for the providers who support complex patients.
About us
Hero is dedicated to ensuring that healthcare technology benefits all of humanity, starting with the most complex chronic disease patients. When combined thoughtfully, AI, software and novel hardware can offer exceptional, high quality in-home, remote care experiences for patients, providers and caregivers. This results in high engagement, satisfaction and retention patients for the providers who care for them. At Hero, we believe an exceptional patient experience paired with seamless, continuous, passive remote monitoring is the future of care. Join us in shaping the future of healthcare. No matter your background, we’re always looking for new Superheroes to join our fast-growing team: https://herohealth.com/claimyourcape.
- Website
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http://herohealth.com
External link for Hero
- Industry
- Health, Wellness & Fitness
- Company size
- 51-200 employees
- Headquarters
- New York, NY
- Type
- Privately Held
- Founded
- 2018
Locations
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Primary
Get directions
90 Broad St
2nd Floor
New York, NY 10004, US
Employees at Hero
Updates
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Caregiving isn’t just about what you do—it’s about everything you have to remember. The mental load is heavy. But when the meds are sorted, refill alerts are automated, and 24/7 support is a tap away, your shoulders drop just a little bit. That’s the power of a supported routine. We’re honored to see Hero featured in the New York Times / Wirecutter guide to the best tools for caregiver organization: https://lnkd.in/d2vg9uzm
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90% occupancy isn’t just a stat, it’s a signal. As we hit the 2026 "Silver Tsunami" peak, Independent Living is no longer just about real estate; it’s about autonomy at scale. Residents want a vibrant, low-maintenance lifestyle. They want social vibes and smart wellness. But the silent threat to that independence? Medication complexity. In a setting where residents manage their own health, one missed dose shouldn't be the catalyst for a move to a higher level of care. Hero Health is the "quiet" tech layer for the modern IL operator. We’ve replaced the clunky pill box with an intuitive, resident-first experience: - Dignity by Design: Automated dispensing that feels like a premium kitchen appliance, not a medical device. - Intuitive Reminders: Discreet cues that keep residents on track without the "hovering" feel of traditional care. - The 90% Rule: With adherence rates consistently above 90%, we help residents stay stable and independent longer. For operators, it’s a retention engine. For families, it’s peace of mind. For residents, it’s the freedom to keep living on their own terms. IL Leaders: As you lean into smart-living integration this year, how are you balancing "tech" with "autonomy"? Let’s swap strategies in the comments. 👇 #IndependentLiving #SeniorLiving #AgeTech #AgingInPlace #PropTech #ResidentExperience #Hero
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"Medical trend" isn't just a line item on a spreadsheet. It’s a $4.9 trillion pressure cooker. With costs surging toward a 9% increase this year, employers and health plans are facing a stark reality: the specialty drugs and complex chronic therapies driving this spend only work if patients actually take them. When that 11 PM dose is missed, it isn’t just a personal slip-up. It’s the catalyst for the $300B+ cycle of preventable ER visits, readmissions, and escalated claims that keep benefits leaders up at night. We’re changing the math on chronic care. Hero isn't just a "smart dispenser" - it’s a clinical lever for sustainable cost containment. By automating the friction out of daily routines, we’re helping B2B partners bend the cost curve where it matters most: at home. - 90%+ Adherence Rates: Moving the needle on Star Ratings and HEDIS performance. - Reduced Utilization: Directly tackling avoidable hospitalizations through real-time remote monitoring. - Scalable ROI: A plug-and-play solution for population health teams focused on value-based care. In a year where every percentage point of trend determines the bottom line, adherence technology has moved from a "nice-to-have" to a strategic necessity. To our fellow benefits leaders and payer strategists: As we navigate the 2026 cost environment, where are you seeing the biggest opportunity to tackle chronic care spend? Let’s talk strategy in the comments. 📈 #HealthTech #ValueBasedCare #MedicationAdherence #BenefitsStrategy #PopulationHealth #Hero
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Most RTM pilots die because the hardware costs and operational friction are too high. It’s time to flip the script. In 2026, healthcare leaders are being asked to do more with less. You can't scale a remote monitoring program if you're bogged down by heavy upfront CAPEX investments, device maintenance, and high patient churn. Hero operates on a pure SaaS model—zero CAPEX for your organization. We manage the hardware, the 24/7 live support, and the patient lifecycle, delivering a 5-10x higher patient lifetime value than traditional RPM programs. Stop buying gadgets and start investing in a service that scales. Ready to see the ROI data behind a 90% adherence rate? #HealthcareInnovation #CPO #HealthTechROI #MedicalDevices #SaaS #RemoteMonitoring
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Caregiving isn't just a "family matter" - it’s a silent productivity killer for your organization. There is an invisible workforce propping up our healthcare system: family caregivers doing $600 billion in unpaid labor annually. For them, managing a loved one’s complex meds is a "second shift" that leads directly to burnout, absenteeism, and rising employer healthcare costs. Hero turns that informal, stressful worry into a clinically integrated partnership. With <2% monthly churn and 55+ month average retention, we provide a "sticky" solution that keeps families engaged and health systems profitable. Designing a care plan that ignores the caregiver's mental load is a plan designed to fail. What’s your actual strategy for supporting the "unpaid shift"? #EmployeeWellness #CaregiverSupport #FutureOfWork #HRStrategy #AgingInPlace #HealthROI
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Stop budgeting for 2026 "wellness trends" until you’ve mastered 1990s medication consistency. We’re seeing a massive influx of "longevity" tech and AI diagnostics. But high-tech tools are useless if the patient’s foundational routine is broken. Nearly 40% of adults over 65 manage 5+ medications daily - a level of complexity that willpower alone cannot solve. Hero provides the physical-digital bridge that most RTM programs lack. Our award-winning smart dispenser automates the sorting and dispensing, generating the consistent daily data logs your staff needs for RTM billing without the manual documentation headache. Systems beat willpower 100% of the time. Are you still asking your patients to be their own pharmacists, or are you giving them a tool that actually works? #Longevity #HealthIT #RPM #PatientEngagement #ClinicalEfficiency #Hero
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If your RTM strategy relies on a patient’s memory, you don't have a strategy. You have a $300 billion liability. In 2026, "adherence" is no longer a clinical buzzword; it’s a financial vital sign. While AI wearables dominate the headlines, the most expensive gap in your care continuum is still the "28-day drop-off" - where 50% of new prescriptions are taken incorrectly or abandoned. This silent inefficiency accounts for over $100 billion in avoidable costs every year. Hero isn't just another gadget. It is an end-to-end RTM enabler that achieves 90%+ median adherence in complex regimens. We handle the tech support, the patient setup, and the 24/7 engagement so your clinical team can actually practice medicine, not tech support. Stop treating adherence like a "behavioral problem" and start treating it like a system failure. How is your team tracking the 28-day risk window this Q1? Tell us in the comments! #Hero #RTM #Biohacking #DigitalHealth #HealthAI #MedicationManagement
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We've received feedback from potential users: "Hero seems geared toward elderly patients." One example stood out: a 24-year-old declined to try it, assuming it wasn't relevant for her demographic. Let's set the record straight: Hero is designed to support healthspan optimization through reliable adherence at any stage of life. 🟠 For younger adults and professionals: Maintain consistent regimens (prescriptions, supplements, vitamins) for sustained energy, metabolic resilience, and proactive recovery to support peak performance. 🟠 For mid-life and older patients: Ensure accurate dosing for sustained mobility, vitality, and independence by reducing missed doses and errors. It's not about "fixing" age-related decline, it's about extending years of high-functioning health. We're seeing growing interest from integrative practitioners, functional medicine providers, and clinics incorporating Hero into personalized protocols for diverse patient populations. If you're exploring evidence-based tools to help patients build longer, stronger healthspans, we'd welcome a conversation. Drop a comment or DM us to discuss how it fits your practice. #Healthspan #LongevityMedicine #PreventiveHealth #FunctionalMedicine #IntegrativeHealth
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Week 1 of 2026 and patients are already back to busy routines. For providers and care teams: this is when medication adherence tends to slip. Our data shows Hero members maintain ~90% adherence even in the most challenging weeks – thanks to automated dispensing, real-time monitoring, and caregiver visibility. If you’re looking for a scalable, patient-loved way to support complex regimens and improve outcomes in 2026, we’d love to talk. Drop a comment or DM us - happy to share how Hero integrates into care plans and RTM programs. Here’s to healthier, less stressful days ahead for patients and providers alike. #ValueBasedCare #RemoteTherapeuticMonitoring #ChronicDiseaseManagement #HealthTech2026