Steer

Steer hit the road!🏎️ We had a fantastic time visiting Silver Lake Auto and Tire Centers for their quarterly team meeting. It wasn't all business, though; we made sure to carve out time for team bonding, and an intense Rock Paper Scissors tournament (congrats to the new Vyper chair owner!). Investing time with our users in their shops is how we continue to build a platform that truly serves the industry. Thanks for having us, Silver Lake! #drivenbysteer

Today, we are officially launching Steer Phones! This is the most ambitious product we have ever developed. We rebuilt the phone system from the ground up and rethought what it should mean for a modern repair shop. The phone is no longer just a utility, it is a capability. The reality is that shops are losing revenue every single day. 35% of calls go unanswered, and one in three new customer calls never convert. This level of leakage and poor customer experience is entirely avoidable. We built Steer Phones to change that. Capture every call. Deliver a better experience. Turn the phone into a true growth engine. The most critical tool in the shop has been overlooked for decades. That changes today. If you own a shop, this is the future. Find out more at https://lnkd.in/efmhqyBe

The curtain is officially up!📞 If you weren't able to join us live for the March Town Hall, you missed a big milestone for Steer! We gave a first look at the product everyone has been asking about: Steer Phones! Beyond the phones reveal, we also demoed: -The new AI Smart Search for instant, hyper-targeted marketing lists. -A completely refreshed AutoOps UI for a cleaner, faster booking experience. -The brand new Platform Switcher that will be launching soon that allows customers to move between Steer and AutoOps seamlessly. - and so much more! You can watch the full recording and read the highlights at the link below. Don't forget to join early access for Steer Phones while you’re there. https://lnkd.in/e8dyqvc3

What an incredible week at the Automotive Training Institute Conference!🎉 Our team had a fantastic time connecting in person with so many driven auto repair shop owners and industry leaders. Shops are looking for ways to streamline their daily operations, and we are passionate about delivering one unified platform for all communication to unlock unlimited growth. A huge thank you to everyone who stopped by to chat with us and see the platform in action. If we connected at the event, leave a comment below and let us know your biggest takeaway from the week!

Remember that big update we teased back in our last town hall? The wait is over. We are finally pulling back the curtain and officially showing off our new phones product!☎️  Join us on Thursday, March 26th at 1 PM ET as we connect with the community, share the big reveal, and answer your questions. You won't want to miss this one.  Here's the link to register: https://lnkd.in/e8dyqvc3

VISION HiTech Training & Expo is where it’s at this weekend! So grateful to be here! Swing by booth #637 and say hi to our team ☺️

The customer who wants to book ahead isn't a problem to solve. They're a revenue stream you might be ignoring. National Oil and Lube News profiled how one Grease Monkey International, LLC operator used AutoOps to capture exactly that customer, and picked up a 3–5% increase in car count in the process. Bonus: online bookers tend to add more services than walk-ins 👀 Worth a read if you're thinking about what's sitting on the table at your front counter: https://aops.cc/d1v5iRz