DEVsource Technology Solutions

This week's #MeetTheTeam: Jace, John & James. Jace Duncan - Support Technician Jace wants to be the very best, like no one ever was. He earned his Cybersecurity Analyst Certificate and has been with DEVsource since 2024, bringing focus and determination to the team every day. John Klink - Support Technician John started his career in pest control, so he’s always been good with bugs. The difference now is that the ones in IT don’t crawl... but they’re just as sneaky. He’s also a big soccer fan, bringing that same energy and teamwork mindset to everything he does. James Harper - Support Technician James has the power of God and anime on his side when it comes to smiting PC issues. He’s a man of Japanese culture, nerdy to the core, and proudly polyjamorous, with a playlist as diverse as his interests. We’re lucky to have them on the team! #MeetTheTeam #TeamSpotlight #DEVsource #MSP #ITSupport #PeopleBehindTheTech

This week's #MeetTheTeam: Chip & Dale. Chip Ray - Support Technician Chip has 13 years of experience with DEVsource. When something breaks, Chip shows up and makes support fun. Dale McCallon - Service Coordinator Dale has been keeping our service desk running for 3.5 years. He used to be the one calling IT support feeling completely lost, and now makes sure every customer who calls in feels like they're in good hands. We're lucky to have them both! #MeetTheTeam #TeamSpotlight #DEVsource #MSP #ITSupport #PeopleBehindTheTech

Congratulations to the Murray State Lady Racers on winning the MVC Tournament Championship! Everyone at DEVsource and Fox Ridge Computers is proud to cheer on our hometown team and celebrate this outstanding accomplishment! We’re wishing the Murray State Racer Women the very best as they take on Maryland in the NCAA Tournament on Friday! #GoRacers #MVCChampions #NCAATournament #HometownPride

Meet Jacob - one of DEVsource’s Level 2 Systems Engineers - helpdesk mentor and trusted problem-solver keeping your tech running every day. From building his first computer at 12 to tackling today’s toughest tickets, Jacob’s journey speaks for itself. He got his start on the Fox Ridge Computers side and now helps lead our helpdesk - mentoring junior team members while knocking out complex Level 2 issues with calm, confidence, and care. We’re proud to have Jacob driving great outcomes for our clients and elevating the team every day. Nobody sums it up better than Kevin P: " Jacob is my hero!"

Meet the team keeping your tech running every day at DEVsource - our Level 2 Systems Engineers: Hugh Suddeth is based out of our Clarksville office and is constantly working to keep our client's company devices secure and easy to manage. He loves solving tricky problems and automating the boring stuff so fixes actually stick. Chris Thomas is based out of our Murray office. He's an automation and scripting pro who removes manual steps, speeds up systems, and builds setups that scale as you grow. Our clients like Marty B. love getting the chance to work with the duo: “Hugh and Chris have demonstrated their IT expertise in diagnosing and seeking solutions to many complex computer problems… always accessible and courteous.” -Marty B. #ManagedServices #ITSupport #SystemsEngineering

Partnerships like this are why we love what we do. Proud to support Murray-Calloway Economic Development Corporation and their mission to grow jobs and investment in our region.

Meet the team that turns big, messy tech projects into smooth, stress‑free upgrades at DEVsource Technology Solutions - our Senior Systems Engineers: Ethan Reddick started in telecom and wireless before growing into a go‑to problem solver here at DEVsource. He loves making everyday tools faster, simpler, and easier for your team to use. Ryan Ybarra learned to be calm under pressure while serving in the Army. When something breaks, he finds it, fixes it, and keeps things moving. He’s worked both inside a bank and with many clients, so he gets both worlds. Jared Fuller has 16 years in the trenches. He plans and builds the backbone of your systems, keeps data locked down, and makes sure everything just works. With a background in banking, he knows that uptime and security are non‑negotiable. What this crew delivers: • Move to the cloud or upgrade servers without disrupting your work • Keep logins, data, and devices safe with simple, sensible controls • Build fast, reliable Wi‑Fi and networks across offices and sites • Design with regulations and audits in mind, so there are no surprises Tell us in the comments if you've worked with one of these three. #MeetTheTeam #TechnologyMadeSimple #BusinessIT #Security #Cloud #SmallBusiness #MurrayKY

You asked, we delivered... HE'S BAAAAAACK! Say hello to William Benson, returning as our Technical Account Manager. He knows your stack, your goals, and how to make it all click - with 1:1, white‑glove support that feels like part of your team. Drop a “welcome back!” below and tag a friend who missed him. #YouAskedWeDelivered #BoomerangHire #TechnicalAccountManager #CustomerSuccess

Huge shoutout to three people making a massive impact here at DEVsource. Trent (COO + vCIO) has been with us since 2009. Think about how much tech has changed since then—it’s wild. But Trent? He hasn’t changed a bit. He’s still the calm, sharp problem-solver you want in your corner, especially now that we’re navigating the AI landscape. Then there’s Erin (VP of Growth). She brings real, deep AI experience to the table without the fluff. No hype, just smart, forward-thinking strategies that actually help teams build better processes. And we have to mention Brody (Jr Service Technician), who is quietly becoming our go-to guy for automation and AI. He’s streamlining our internal work and helping clients move faster, too. Three different roles, one shared goal: making technology simpler, safer, and actually useful for you.

Our very own Systems Engineer Chris Thomas was a presenter for a NinjaOne Community STARS session focused on something every IT team deals with sooner or later: What to do when scripts break. When automation works, it feels like magic. When it doesn’t, you need a clear, repeatable way to find what failed, fix it fast, and avoid late nights spent guessing. Chris joined fellow presenters Graham Daxon and Mikey O’Toole to share practical, real-world habits for making scripting more reliable, from better ways to troubleshoot, to building scripts that are easier to maintain over time. Proud to see Chris representing the kind of work we value: steady, methodical, and focused on outcomes. If your team leans on scripting and automation, sessions like this are a great reminder that “better process” beats “hero mode” every time. #Automation #IT #MSP #NinjaOne #Scripting #PowerShell https://lnkd.in/eg5gdzRb