Most revenue isn’t lost from bad leads. It’s lost in the gap between inquiry and response. In this episode of Botsplash: Deep Dive, we break down what actually happens when calls go unanswered and how teams can turn missed moments into real opportunities. From instant text-back to seamless follow-up and scheduling, it’s all about staying connected when it matters most. Listen Here: https://lnkd.in/eMMHc8DC
Botsplash
Software Development
Charlotte, North Carolina 3,793 followers
Connect, engage, and converse with your customers across multiple digital channels / Consumer Engagement Redefined
About us
Botsplash is a B2B2C omnichannel customer engagement platform that combines messaging channels such as SMS, web chat, Whatsapp, Call Forwarding, Conversational AI and more onto one unified SaaS-based dashboard. Our users are able to deploy effective inbound and outbound campaigns and produce higher conversions, while reducing the agent fatigue and burnout. Botsplash helps sales and marketing teams co-create customer experiences to maximize lead engagement and conversion. Botsplash helps users generate leads and referrals, create more repeat business, and build a strong relationship with their clients and prospects. Check out some of our popular features ↘ CRM Sync ↘ Online Meetings ↘ Chat Lead Generation ↘ Exchange documents ↘ Appointments ↘ Landing Pages ↘ Schedule texts ↘ Spanish Translation ↘ Chat Knowledgebase ↘ Lead Re-Distribution ↘ AI Summary ↘ Conversational chatbot ↘ Custom Automation Flows ↘ Agent Mobile App and more... Botsplash takes a human-first approach and lets the real interactions inform how and when to use automation. Our clients range from small to enterprise size and we offer solutions for a range of industries. → Is improving ROI need of the hour? → Would reducing CPL give you more spend budget? → Increasing conversion is a goal for you? → Dealing with abandoned leads due to low agent availability? → Are you spending too much of multiple vendors and looking to reduce costs? We can help you get there. Grab a DEMO today. Our goal is to help you maximize your conversions, help us help you. -- -- -- -- -- -- -- -- Do you know someone who could benefit from our service? A client of yours, a partner of yours, a friend? Refer a friend to us and get rewarded! Additional details can be found by visiting the link below. https://www.botsplash.com/referrals
- Website
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https://www.botsplash.com
External link for Botsplash
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Charlotte, North Carolina
- Type
- Privately Held
- Founded
- 2017
- Specialties
- Conversational Solutions, Chatbots, Software as a service, Managed chatbot solutions, Omnichannel services, Lead Management, and CRM
Locations
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Primary
Get directions
4824 Parkway Plaza Blvd
Charlotte, North Carolina 28217, US
Employees at Botsplash
Updates
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Compliance isn’t usually the priority… until it becomes the problem. Between opt-ins, messaging rules, and ever-changing regulations, it’s easy to assume everything is fine... Sometimes it’s not. We put together a simple Compliance Readiness Checker to give you a quick gut check on where things stand for you and your business. https://lnkd.in/eb7gpnAR
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Fast response ≠ effective response. If your message isn’t in Spanish for Spanish-speaking leads… it’s not really a response. Most teams don’t realize how many opportunities drop off simply because communication breaks down early. We broke it down in this quick video 👇 https://lnkd.in/ecQXZmSk
Spanish Translation
https://www.youtube.com/
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Everyone talks about lead generation, but almost no one talks about what happens after. Between inquiry and closing, there are dozens of moments where deals quietly fall apart: • Missed responses • Gaps in communication • No follow-up after hours • Silence during underwriting We mapped the entire journey to show where it actually breaks. Most teams don’t have a lead problem. They have a follow-up problem.
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You don’t need more leads, you just need to stop losing the ones you already have. The reality is, most teams aren’t struggling with intent, they’re struggling with consistency. Many times: • Follow-ups fall through. • Outreach isn’t timed right. • Customers disengage without anyone noticing. That’s exactly the gap CustomerRetention+ is designed to solve. Learn More 👉 https://lnkd.in/eNw4Hhr7
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Customers don’t wait around anymore. If you miss a call, text, or chat, there’s a good chance they’re already talking to someone else. Unfortunately, we see this all the time. For this reason, ConvertAI was built to make sure that first response actually happens, without adding more work to your team. If you’re curious, you can see how it works across different industries here: https://lnkd.in/eAHjsnPq
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Most “automation” today just creates more noise. The teams actually getting results in Q2 are doing a few things differently: • They know the customer before they respond • They use video and visuals instead of long text threads • And they’re putting real effort into retention, not just chasing new leads That’s exactly what we focused on in this month’s newsletter.
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Texting compliance should not slow your team down. We put together a simple State-by-State Texting Rules Directory so you can quickly understand what is allowed before you hit send. Check it out here: https://lnkd.in/eC3D3g_J
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Faster speed-to-lead shouldn’t require a new system. Botsplash works inside Salesforce so your team can respond instantly without changing how they work. No switching screens. No complex setup. Just better timing, better conversations, better outcomes. ☁️ Take a closer look at how Botsplash works inside your CRM: https://lnkd.in/ejZXk5re
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