Asurion

The Fourth isn't just one of the busiest travel weekends — it's also one of the busiest tech care weekends. And it's part of a broader trend: summer puts tech under more stress than any other season. Last year, we saw a 22% increase in phone accidents during the summer months compared to the rest of the year. The biggest drivers: ➡️ Liquid damage (+71%) ➡️ Battery issues (+44%) ➡️ Lost devices (+24%) ➡️ Cracked screens (+11%) Understanding when and how devices fail helps us build smarter protection, support, and repair experiences — so people can spend less time worrying about their tech and more time enjoying the moments that matter.

What keeps someone at Asurion for 15+ years? What stands out to a leader who's just joined? Turns out, the answers have a lot in common. From curiosity and accountability to collaboration and a customer-first mindset, these values connect our teams across roles, functions, and experiences.

We help some of the world's leading brands deliver seamless tech care experiences to customers across the globe. Meet the newest leader advancing that mission: Kausik Rajgopal is joining Asurion as President, Chief Revenue Officer. Kausik brings extensive experience building businesses, strengthening strategic partnerships, and scaling global organizations. His leadership will help accelerate growth, deepen partner relationships, and expand our reach across the connected technology ecosystem. Read more: https://lnkd.in/eMBUvZVJ

AI helps our experts deliver smarter, more seamless tech care every day — like getting the right expert to the right place, right on time. Kamil B. Rodoper and Ivette Montalvo J. share how AI empowers our experts to do what they do best: help customers stay connected.

From big ideas and product demos to partner conversations, team recognition, and all the moments in between, Asurion NEXT brought our teams together around a shared vision: making technology simpler, more connected, and easier for customers to rely on every day.

Asurion NEXT gave a glimpse of where we’re headed. But none of it happens without our people.     Our first annual OKR Awards recognize the individuals and teams turning strategy into real impact by delivering for customers, supporting our partners, and driving progress across the business.     This work is what makes the next chapter possible.     Congratulations to our 2026 Asurion Award winners. https://lnkd.in/gJa6giUu

What if device protection and support were built in — not tacked on? Walmart Extended Care is now included with select TVs, laptops, and desktops purchased from Walmart Canada. The new program combines extended warranty coverage with AI-powered, always-on tech support, helping customers get more from their tech with less friction. More at our Newsroom: https://lnkd.in/gCuYSgyn

What happens when 800+ employees are given the tools, trust and space to build? At Asurion’s 2026 Hackathon, teams around the world turned real customer and operational challenges into working prototypes — exploring new ways to improve device diagnostics, warranty decisions, training, claims, field operations, tech care support and more. The event reflected how innovation happens at Asurion: through the creativity of people closest to the work, supported by the technology and infrastructure to move ideas forward quickly. It’s one more way we’re building next-gen tech care.

Technology is more than convenience — it’s connection. Earlier this year, Asurion partnered with Cell Phones for Soldiers to donate 775 smartphones to veterans in Middle Tennessee and beyond, helping connect them to healthcare, employment opportunities, housing resources, and loved ones. We recently had the opportunity to gather in person with the teams making that impact possible. We’re proud to support the work Cell Phones For Soldiers and The Building Lives Foundation, Inc. are doing to help veterans stay connected to the people and resources that matter most.

At Asurion NEXT, we brought our teams together for a defining moment and a look at the direction we’re building toward.     Across product demos, partner conversations, and team recognitions, we brought to life new ways we’re helping customers navigate the technology they rely on every day.     From simplifying support to creating more connected experiences at home, NEXT showed what’s possible when we turn ideas into real outcomes.     A few highlights from the day.