Level 10 Blog

3 Factors to Consider When Choosing POS Systems for Restaurants

Level 10 — Tue, 10 Dec 2024 00:18:17 GMT

72% of quick service restaurants (QSRs) have seen improvements in revenue performance after deploying next generation POS systems according to Restaurant Technology News. However, with their many different features and options, choosing the best POS system for your restaurant can be overwhelming. From ease of use to menu management and mobile compatibility, understanding these elements will ensure you choose a POS system that enhances the dining experience for your guests.

Restaurant IT Deployment Trends: Transforming Back of House Operations

Level 10 — Mon, 23 Sep 2024 19:21:22 GMT

Understanding the Latest Restaurant IT Deployment Trends

During the COVID 19 pandemic, the restaurant industry saw an increased demand for mobile and third-party ordering. Since in person dining dropped due to safety concerns and restrictions, restaurants were forced to adopt the latest technology to meet new consumer demands and support digital and curbside orders.

5 Things You Need to Know Before Your Self-Service Kiosk Deployment

Level 10 — Tue, 23 Jul 2024 11:00:00 GMT

Self-service kiosks are revolutionizing consumer interaction across many industries including retail, hospitality, restaurant, and healthcare. Kiosks hold many benefits from convenience, reduced wait times, and enhanced customer experience, not to mention increased average ticket sales for merchants. Deploying kiosks is a complex process that involves planning and consideration. To help you navigate this journey, we've outlined the top five essential details you need to know before your kiosk deployment.

5 Things to Look for in POS Systems for Retail

Level 10 — Tue, 18 Jun 2024 12:00:00 GMT

For merchants who are due for a POS system refresh, we’ve compiled some factors for you to consider as you make your decision. While the features of a POS system seem endless, security, ease of use, inventory management, omnichannel capabilities, and scalability are key features that you should consider when selecting a POS system that would best suit your retail stores.

How to Prevent Credit Card Skimming: A Comprehensive Guide

Level 10 — Thu, 30 May 2024 11:00:00 GMT

While unfortunately the number of card skimming incidents continues to climb, there are solutions available that merchants can implement to deter skimmers in their stores.

What is Key Injection? Everything You Need to Know About Key Injection in Payment Terminals

Level 10 — Fri, 26 Apr 2024 18:27:23 GMT

As demand for secure payment methods grows, understanding key injection becomes even more critical. In simple terms, key injection is the secure installation of encryption keys into payment terminals. But let’s take a deeper dive into what key injection is and how it plays a crucial role in safeguarding shoppers’ sensitive payment information.

5 Reasons Your Stores Are Overdue for a Network Upgrade and Refresh

Level 10 — Mon, 25 Mar 2024 20:37:10 GMT

Major retailers such as Home Depot and Kroger have made major investments in network infrastructure upgrades recently, and they aren’t alone. Most IT leaders with an eye toward improving the customer experience in stores have a network upgrade on their roadmap.

3 Solutions for Technology Problems Merchants are Facing Today

Level 10 — Thu, 22 Feb 2024 13:30:00 GMT

Understanding Today's Technology Challenges

As consumers have become more tech-savvy, they expect a seamless shopping experience. To meet these expectations, retailers and restaurants are maintaining and managing a more complex tech infrastructure than ever before.

3 Ways Centralized Technology Staging Improves IT Deployment Success

Level 10 — Tue, 12 Sep 2023 12:30:00 GMT

As the demand for technology in stores, and therefore retail technology budgets continue to soar, merchants are seeking ways to improve their IT deployment success rates to reduce costs and improve speed to market.

The solution: centralized technology staging. By investing in centralized staging, merchants can drastically improve the success of their technology deployments. Here are three ways it helps.

Understanding the Levels of IT Support

Level 10 — Thu, 27 Jul 2023 12:00:00 GMT

IT support is divided into three groups – Level 1, Level 2, and Level 3. These levels help ensure that the user is getting the right assistance. Making sure the right technician is servicing your help desk calls ensures that your problems get fixed as efficiently as possible.