{"id":27725,"date":"2025-09-09T15:29:02","date_gmt":"2025-09-09T15:29:02","guid":{"rendered":"https:\/\/www.learninglight.com\/?p=27725"},"modified":"2025-09-09T15:34:30","modified_gmt":"2025-09-09T15:34:30","slug":"social-learning","status":"publish","type":"post","link":"https:\/\/www.learninglight.com\/social-learning\/","title":{"rendered":"Social Learning &#8211; Meaning, Benefits, Tips &#038; eLearning Solutions"},"content":{"rendered":"<p>Here we offer a guide to social learning, including a definition, its benefits, tips on how to facilitate it in the workplace, and elearning solutions to enable it at scale.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-27726\" src=\"https:\/\/www.learninglight.com\/wp-content\/uploads\/2025\/09\/social-learning.png\" alt=\"Social learning\" width=\"1600\" height=\"900\" srcset=\"https:\/\/www.learninglight.com\/wp-content\/uploads\/2025\/09\/social-learning.png 1600w, https:\/\/www.learninglight.com\/wp-content\/uploads\/2025\/09\/social-learning-300x169.png 300w, https:\/\/www.learninglight.com\/wp-content\/uploads\/2025\/09\/social-learning-1024x576.png 1024w, https:\/\/www.learninglight.com\/wp-content\/uploads\/2025\/09\/social-learning-768x432.png 768w, https:\/\/www.learninglight.com\/wp-content\/uploads\/2025\/09\/social-learning-1536x864.png 1536w, https:\/\/www.learninglight.com\/wp-content\/uploads\/2025\/09\/social-learning-696x392.png 696w, https:\/\/www.learninglight.com\/wp-content\/uploads\/2025\/09\/social-learning-1068x601.png 1068w, https:\/\/www.learninglight.com\/wp-content\/uploads\/2025\/09\/social-learning-747x420.png 747w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2 id='article-contents'  id=\"boomdevs_1\">Article Contents<\/h2>\n<nav class=\"toc\" aria-label=\"On this page\"><a href=\"#definition\">Definition &amp; meaning<\/a><br \/>\n<a href=\"#benefits\">Benefits for organisational performance<\/a><br \/>\n<a href=\"#examples\">Examples of social learning<\/a><br \/>\n<a href=\"#elearning\">Using eLearning to enable social learning<\/a><br \/>\n<a href=\"#tips\">Tips to facilitate social learning<\/a><br \/>\n<a href=\"#providers\">10 leading providers<\/a><br \/>\n<a href=\"#faqs\">FAQs<\/a><\/nav>\n<nav aria-label=\"On this page\"><\/nav>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<section id=\"definition\">\n<h2 id='what-is-social-learning'  id=\"boomdevs_2\">What is social learning?<\/h2>\n<p><strong>Social learning<\/strong> is learning that happens through people &#8211; by observing, asking, sharing, discussing and solving problems together. In modern workplaces it appears as communities of practice, peer review, mentoring, collaborative projects, Q&amp;A forums and real-time chat. Social learning complements formal training by capturing tacit know-how and spreading it quickly across teams.<\/p>\n<div class=\"note\"><strong>Definition In short:<\/strong> Social learning = people + problems + practice. It\u2019s how organisations turn everyday work into repeatable knowledge.<\/div>\n<\/section>\n<p>&nbsp;<\/p>\n<section id=\"benefits\">\n<h2 id='benefits-for-organisational-performance'  id=\"boomdevs_3\">Benefits for organisational performance<\/h2>\n<div class=\"kpis\">\n<div><strong>Faster problem-solving<\/strong><br \/>\n<span class=\"footer-note\">Reusable Q&amp;A and \u201cbest answers\u201d stop repeat mistakes.<\/span><\/div>\n<div><strong>Higher engagement<\/strong><br \/>\n<span class=\"footer-note\">People prefer learning with and from peers; discussion boosts completion and recall.<\/span><\/div>\n<div><strong>Stronger culture<\/strong><br \/>\n<span class=\"footer-note\">Communities connect functions, building belonging and resilience.<\/span><\/div>\n<div><strong>Better performance support<\/strong><br \/>\n<span class=\"footer-note\">Real-world tips at the moment of need (sales calls, client scenarios, safety checks).<\/span><\/div>\n<\/div>\n<\/section>\n<p>&nbsp;<\/p>\n<section id=\"examples\">\n<h2 id='examples-of-social-learning'  id=\"boomdevs_4\">Examples of social learning<\/h2>\n<ul>\n<li><strong>Communities of practice:<\/strong> Open groups (e.g., data, product, compliance) sharing patterns, templates and \u201cgotchas\u201d.<\/li>\n<li><strong>Peer review &amp; galleries:<\/strong> Learners upload artefacts (call recordings, Figma files) for critique; top examples pinned.<\/li>\n<li><strong>AMA with experts:<\/strong> Short live or async \u201cask-me-anything\u201d; answers summarised and searchable.<\/li>\n<li><strong>Mentoring &amp; buddying:<\/strong> Time-boxed micro-mentoring aligned to onboarding or cohort programmes.<\/li>\n<li><strong>Workplace Q&amp;A:<\/strong> Upvoted questions with accepted answers to crowdsource fixes and capture tacit knowledge.<\/li>\n<\/ul>\n<\/section>\n<p>&nbsp;<\/p>\n<section id=\"elearning\">\n<h2 id='using-elearning-to-enable-social-learning'  id=\"boomdevs_5\">Using eLearning to enable social learning<\/h2>\n<div class=\"grid grid-2\">\n<div>\n<h3 id='blend-formal-+-social'  id=\"boomdevs_6\">Blend formal + social<\/h3>\n<p>Pair short modules with discussions, reflections and polls. Add a peer-feedback rubric so learners respond to one another with intent, not just \u201cnice job\u201d.<\/p>\n<h3 id='cohort-journeys'  id=\"boomdevs_7\">Cohort journeys<\/h3>\n<p>Run time-boxed programmes where learners submit artefacts, review peers and meet in small groups. Use light facilitation prompts and weekly \u201cshow-your-work\u201d threads.<\/p>\n<\/div>\n<div>\n<h3 id='user-generated-content-ugc'  id=\"boomdevs_8\">User-generated content (UGC)<\/h3>\n<p>Invite SMEs and high performers to record \u201chow I do it\u201d clips, screenshares and checklists; curate into playlists linked from SOPs and onboarding.<\/p>\n<h3 id='integrate-with-flow-of-work'  id=\"boomdevs_9\">Integrate with flow of work<\/h3>\n<p>Surface communities and Q&amp;A in Microsoft Teams\/365 or Slack; mirror threads in your LMS\/LXP so knowledge stays discoverable.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<p>&nbsp;<\/p>\n<section id=\"tips\">\n<h2 id='tips-on-how-to-facilitate-social-learning'  id=\"boomdevs_10\">Tips on how to facilitate social learning<\/h2>\n<ol>\n<li><strong>Start where energy exists.<\/strong> Formalise active Teams\/Slack channels with light rules and recognition.<\/li>\n<li><strong>Give every programme a community.<\/strong> Add a space, reflection prompts and a simple peer-feedback rubric.<\/li>\n<li><strong>Prime the pump with SMEs.<\/strong> Seed 10\u201315 \u201cnorth-star\u201d posts (templates, war stories, checklists).<\/li>\n<li><strong>Make it safe.<\/strong> Publish etiquette; allow \u201cdraft\u201d posts and anonymous questions where appropriate.<\/li>\n<li><strong>Nudge, don\u2019t nag.<\/strong> Weekly prompts, polls and shout-outs beat long announcements.<\/li>\n<li><strong>Close the loop.<\/strong> Pin best answers; summarise threads into one-pagers; link from onboarding\/SOPs.<\/li>\n<li><strong>Measure what matters.<\/strong> Track time-to-answer, % issues solved by community posts and reuse of pinned items.<\/li>\n<li><strong>Reward contribution.<\/strong> Recognise top helpers publicly; include community leadership in progression.<\/li>\n<li><strong>Design for cohorts.<\/strong> Time-box into sprints with deliverables and peer interactions.<\/li>\n<li><strong>Keep friction low.<\/strong> Single sign-on, mobile-friendly posts, and templates for \u201cask\/answer\/share\u201d.<\/li>\n<\/ol>\n<\/section>\n<p>&nbsp;<\/p>\n<section id=\"providers\">\n<h2 id='10-leading-providers-of-social-learning-solutions'  id=\"boomdevs_11\">10 leading providers of social learning solutions<\/h2>\n<p class=\"footer-note\">Below are some of the leading social learning solution providers (including elearning content and platforms) in the UK, US and worldwide:<\/p>\n<div style=\"overflow: auto;\">\n<table class=\"providers\" role=\"table\">\n<thead>\n<tr>\n<th scope=\"col\">Provider<\/th>\n<th scope=\"col\">Region<\/th>\n<th scope=\"col\">Type<\/th>\n<th scope=\"col\">Notable social features<\/th>\n<th scope=\"col\">Website<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Day One Technologies<\/strong><\/td>\n<td>UK<\/td>\n<td>Bespoke eLearning &amp; simulations<\/td>\n<td>Scenario-based learning that prompts discussion, reflection and peer coaching; cohort-ready assets.<\/td>\n<td><a href=\"https:\/\/www.dayonetech.com\/\" rel=\"noopener\">dayonetech.com<\/a><\/td>\n<\/tr>\n<tr>\n<td><strong>Aleido Learning UK<\/strong> (formerly Walkgrove)<\/td>\n<td>UK<\/td>\n<td>Custom learning &amp; platform services<\/td>\n<td>Campaign-style programmes, community enablement around courses, mentoring integrations.<\/td>\n<td><a href=\"https:\/\/www.aleido.com\/en\/learning\" rel=\"noopener\">aleido.com<\/a><\/td>\n<\/tr>\n<tr>\n<td><strong>Learning Pool<\/strong><\/td>\n<td>UK<\/td>\n<td>LMS\/LXP &amp; content<\/td>\n<td>Playlists, UGC, social feeds and gamification; analytics on engagement and knowledge reuse.<\/td>\n<td><a href=\"https:\/\/learningpool.com\/\" rel=\"noopener\">learningpool.com<\/a><\/td>\n<\/tr>\n<tr>\n<td><strong>Hive Learning<\/strong><\/td>\n<td>UK<\/td>\n<td>Social learning platform<\/td>\n<td>Nudges, sprints, peer discussion, action check-ins; strong mobile experience.<\/td>\n<td><a href=\"https:\/\/hivelearning.com\/\" rel=\"noopener\">hivelearning.com<\/a><\/td>\n<\/tr>\n<tr>\n<td><strong>Filtered<\/strong><\/td>\n<td>UK<\/td>\n<td>LXP \/ content intelligence<\/td>\n<td>Curated playlists, sharing and communities of practice with content routing.<\/td>\n<td><a href=\"https:\/\/filtered.com\/\" rel=\"noopener\">filtered.com<\/a><\/td>\n<\/tr>\n<tr>\n<td><strong>Degreed<\/strong><\/td>\n<td>US<\/td>\n<td>Skills platform \/ LXP<\/td>\n<td>Communities, pathways, UGC and social signals; skills data to surface peer-recommended learning.<\/td>\n<td><a href=\"https:\/\/degreed.com\/\" rel=\"noopener\">degreed.com<\/a><\/td>\n<\/tr>\n<tr>\n<td><strong>Cornerstone (Connect\/Galaxy)<\/strong><\/td>\n<td>US<\/td>\n<td>Enterprise LMS\/LXP<\/td>\n<td>Social collaboration, knowledge sharing, communities and expert search.<\/td>\n<td><a href=\"https:\/\/www.cornerstoneondemand.com\/\" rel=\"noopener\">cornerstoneondemand.com<\/a><\/td>\n<\/tr>\n<tr>\n<td><strong>NovoEd<\/strong><\/td>\n<td>US<\/td>\n<td>Cohort-based learning<\/td>\n<td>Peer review, artefact galleries, mentoring and team projects at scale.<\/td>\n<td><a href=\"https:\/\/www.novoed.com\/\" rel=\"noopener\">novoed.com<\/a><\/td>\n<\/tr>\n<tr>\n<td><strong>Microsoft Viva Engage<\/strong><\/td>\n<td>US<\/td>\n<td>Enterprise communities<\/td>\n<td>Q&amp;A with upvoting and best answers; communities integrated into Microsoft 365\/Teams.<\/td>\n<td><a href=\"https:\/\/www.microsoft.com\/en-gb\/microsoft-viva\/engage\" rel=\"noopener\">microsoft.com\/viva\/engage<\/a><\/td>\n<\/tr>\n<tr>\n<td><strong>360Learning<\/strong><\/td>\n<td>Global<\/td>\n<td>Collaborative LMS\/LXP<\/td>\n<td>Crowdsourced course creation, discussion threads, reactions and peer feedback.<\/td>\n<td><a href=\"https:\/\/360learning.com\/\" rel=\"noopener\">360learning.com<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/section>\n<p>&nbsp;<\/p>\n<section id=\"faqs\">\n<h2 id='faqs'  id=\"boomdevs_12\">FAQs<\/h2>\n<style>\n    .faq-item {\n      border: 1px solid #e6eaf2;\n      border-radius: .6rem;\n      margin-bottom: 1rem;\n      background: #fff;\n    }\n    .faq-item summary {\n      cursor: pointer;\n      font-weight: 600;\n      font-size: 1.05rem;\n      padding: .6rem .8rem;\n      color: #1d2433;\n      background: #f8fafc;\n      border-bottom: 1px solid #e6eaf2;\n      list-style: none;\n    }\n    .faq-item summary:hover {\n      color: #2442F9;\n      text-decoration: underline;\n    }\n    .faq-item p {\n      padding: .8rem;\n      margin: 0;\n      font-size: .95rem;\n    }\n  <\/style>\n<details class=\"faq-item\">\n<summary>How is social learning different from traditional eLearning?<\/summary>\n<p>Traditional eLearning is largely self-paced content consumption. Social learning adds structured interaction\u2014discussion, peer review, mentoring and shared artefacts\u2014so people learn by doing and reflecting with others.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>Which metrics should we track to prove impact?<\/summary>\n<p>Track time-to-answer in communities, percentage of issues solved by community posts, reuse of pinned items, participation in peer reviews and subsequent performance indicators (e.g., win rates, safety incidents, resolution times).<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>How do we encourage contributions from busy SMEs?<\/summary>\n<p>Make it easy (templates, quick screen-recorders), time-box expectations (e.g., 15-minute \u201coffice hours\u201d), recognise contributions publicly and include community leadership in progression frameworks.<\/p>\n<\/details>\n<details class=\"faq-item\">\n<summary>Do we need a new platform to start?<\/summary>\n<p>Not always. You can pilot with Microsoft Teams or Slack channels plus structured prompts and a simple rubric, then integrate with your LMS\/LXP once behaviours are established.<\/p>\n<\/details>\n<\/section>\n<p><!-- Schema Markup (FAQPage) --><br \/>\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How is social learning different from traditional eLearning?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Traditional eLearning is largely self-paced content consumption. 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You can pilot with Microsoft Teams or Slack channels plus structured prompts and a simple rubric, then integrate with your LMS\/LXP once behaviours are established.\"\n      }\n    }\n  ]\n}\n<\/script><\/p>\n<p>&nbsp;<br \/>\nIf you&#8217;re looking to leverage social learning within your organisation, then we hope this article on what it is, how to do it well, and leading solution providers will prove helpful.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here we offer a guide to social learning, including a definition, its benefits, tips on how to facilitate it in the workplace, and elearning solutions to enable it at scale. &nbsp; Article Contents Definition &amp; meaning Benefits for organisational performance Examples of social learning Using eLearning to enable social learning Tips to facilitate social learning [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":27726,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[23,171],"tags":[],"class_list":["post-27725","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-elearning-tips","category-learning-styles-and-methodologies"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Social Learning - Meaning, Benefits, Tips &amp; 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