Inside Real Estate Privacy Policy

Inside RE, LLC (“IRE”) provides this privacy policy to describe how we collect, use, and disclose the information of individuals who visit our websites including at insiderealestate.com and boldtrail.com (the “Sites”) and who use our services (together with the Sites, the “Services”). 

This privacy policy does not apply to any websites that we may operate on behalf of our clients or to information we process on behalf of our clients to provide our Services. In general, such information is governed by our contracts with clients and our clients’ applicable privacy policies. If you choose to use Services that integrate with your Google accounts, the “What about Google API services?” section of this privacy policy describes information we collect and process through access to your Google accounts to provide those Services to you.    

We collect information from you when you provide it to us, such as when you register for and use our Services, fill out a form, or interact with us for any other purpose. You may provide, for example, your: name, e-mail address, company name, job title, professional history, mailing address, phone number, account credentials, and other information you choose to provide.  

We (and other entities) automatically collect information relating to your interactions with us and the Services, including your IP address, general location (i.e., city and state) based on your IP address, pages visited and other activities on the Services, time and date of visit, browser and/or device information, and other information we collect through the use of cookies and similar technologies. See the “What about digital advertising & analytics” section of this privacy policy to learn more about the use of this information and the choices available to you. 

We may collect information about you from third parties and combine this with information we collect from you or through the Services. 

We may use the information we collect for any lawful purpose, including in the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs).
• To operate and improve our Services, including to train and improve our artificial intelligence offerings (we continually strive to improve our offerings based on the information and feedback we collect from and about you).
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
• To process transactions and deliver any Services requested.
• To communicate with you (we may respond to your inquiries, send updates about transactions, or send you information and updates, like company news, updates, related product or service information, etc.).
• To comply with the law and to maintain the security of our Services.
• With your consent, or as otherwise disclosed at the time information is collected. 

The security of your personal information is very important to us. We implement a variety of security measures, including physical, electronic, and administrative, designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.

While the Sites adopt primary security measures to prevent loss, destruction or dissemination of personal information, at the same time they cannot exclude the safety risks that are naturally involved by online transmission of data. You accept the inherent risks of providing personal information over the internet and will not hold the Sites responsible for any breach of security unless this breach is due to IRE’s negligence or willful default.

Third-party advertising companies may have a presence on our Sites. These companies may serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information the companies collect about your use of the Sites and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.

You may visit the DAA Webchoices tool at www.aboutads.info to learn more about this type of advertising and how to opt out of this advertising on websites by companies participating in the DAA self-regulatory program. If you delete your cookies or use a different browser or mobile device, you may need to renew your opt-out choices exercised through the DAA Webchoices tool. Choosing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests. 

We may also work with third parties that collect data about your use of the Sites and other sites or apps over time for non-advertising purposes, including to compile data about site traffic and interactions wo we can offer better experiences and tools in the future. The Sites use Google Analytics and other third-party services to improve the performance of the Sites and for analytics purposes. For more information about how Google Analytics collects and uses data when you use the Sites, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout. 

If you prefer, you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our Sites may not function properly. ‍

We do not sell or trade your personal information to third parties for their independent use. We disclose the information we collect to other parties in connection with our business, including the following:

• With trusted third parties who assist us in operating our Services, conducting our business, or servicing you, including data hosting services, email service providers, and our legal or business advisors. 
• When we believe release is appropriate to comply with the law, enforce our policies and contracts, or protect ours or others’ rights, property, or safety. 
• With advertising and marketing companies, as described above under “What about digital advertising and analytics?”.

• With any affiliates or joint venture partners that we may have now or in the future.

• As part of a potential or actual corporate sale, merger, or acquisition, or other transfer of all or part of our assets, including as part of a bankruptcy proceeding.

• With your consent or as otherwise disclosed at the time of information collection or disclosure.

If you use Services that allow us to access your Google accounts, we will collect additional information through these Services. IRE’s use and transfer of information received from Google accounts will adhere to Google API Services User Data Policy, including the “limited use” requirements. 

• We collect your emails.
• We collect emails between you and your contacts.

• We use your emails to identify you.
• We display any emails between you and your contacts on your contacts details dashboard.
• We send emails to your contacts on your behalf.
• We search your Gmail for contact information.
• We add files related to your contacts onto your Google Drive for backup.
• We add information related to a contact to an existing Google contact.
• We add new contacts to your Google contacts.
• We add contact appointment information to your Google calendar.

IRE offers a CRM and Marketing Automation application that is tightly integrated with your Google account. The integration with Google allows IRE to access your data in order to make it easier to work with your leads, contacts, and clients. It allows you to send emails directly from your Google/Gmail, which can lead to better email deliverability.

The Google/IRE integration shares the following data with IRE:

• Contacts: Update and share your contacts with the IRE CRM.
• Email: View your email and display messages in your contact’s timelines.
• Calendar: Add appointments or tasks to your calendar.
• Drive: Add files to your Google Drive.

Security procedures are in place to protect the confidentiality of your data. We store your personal information for a period of time that is consistent with our business purposes. You may request for your data to be deleted by reaching out to our support team.

What information do we share?

We do not share any information we collect through the use of the Google API with any third parties other than our service providers.

Occasionally, at our discretion, we may include or offer links to third-party sites, products, or services on our Services. These third-party sites, products, and services have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these third parties. 

To opt out of our email marketing, you can use the link provided at the bottom of each marketing message. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you. 

If you are a California resident, California law requires IRE to provide you with additional information and rights regarding your personal information. To learn more about our practices and your California privacy rights, visit our CCPA Privacy Notice.

Please also visit our Terms and Conditions establishing the use, disclaimers, and limitations of liability governing the use of our Sites.

We make changes to this policy periodically. When change our privacy policy, we will post those changes on this page. 

If there are any questions regarding this privacy policy, you may contact us using the information below.

Attn: General Counsel

434 W Ascension Way 

Suite 450

Murray, UT 84123

[email protected] 

(800) 656-1646

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

Canadian users are entitled to receive confirmation as to whether we hold any personal information about them.

If this is the case, under PIPEDA and substantially similar provincial privacy legislation, users also have the right to:

• Be informed about the collection and use of their personal information.
• Access their personal information at free or minimal cost within 30 days of requesting access.
• Have inaccurate personal information rectified or completed (when it is incomplete).
• The right to submit complaints related to the collection, use, and disclosure of personal information to the competent supervisory authority, such as the Commission d’accès à l’information du Québec (CAI).
• The right to withdraw consent to the processing of personal information.
• The right to request the deletion of their personal data. Please note, we will keep a note of your name linked to your account.
• In certain circumstances, the right to request that we provide the personal data which you provided to us in a structured, commonly and machine-readable format, and you have the right to transmit such data to another organization without hindrance from us.

Users can contact the us for any enquiry and to exercise their privacy rights at the following email address: [email protected].

We have operations and vendors in Canada, and the United States. As a consequence, we and our service providers who perform work for us or act on our behalf may transfer, store, or access your personal data in the United States, and your data may be subject to the laws of that jurisdiction. This jurisdiction may not provide levels of data protection that are equivalent to those of your home jurisdiction. Where required by law, we provide adequate protection for the transfer of personal data in accordance with those applicable laws, such as by obtaining your consent, setting up contractual obligations with our service providers, or conducting a privacy impact assessment.

If you are a Quebec resident, this means that your personal information may be (i) transferred to our affiliates and subsidiaries outside of Quebec, and/or (ii) transferred or disclosed to our service providers outside of Quebec.