Hey Melbourne. Hail your next Ventura bus with Hailo.
This world-first digital hailing platform is now live!
Say hello
to Hailo.
Click to play a video about how Hailo is making transport more inclusive and accessible for everyone.
The only app that lets you hail buses directly from your phone in real time – so you always know where you’re going.
Hailo Community Sessions
Join Hailo’s weekly community session with the engineering team behind Hailo. It’s a chance to learn more about the product, share feedback, receive training on how to use Hailo, ask questions, and chat about what’s next for accessible public transport.
We empower passengers of all abilities to use public transport with confidence and ease.
Increased usage
Say hello to more passengers and greater accessibility for people with diverse needs.
Two-way communication
Smooth, two-way communication that keeps commuters in the loop, making pickups and drop-offs a breeze.
Operational efficiency
Keep on schedule with drivers knowing exactly what to expect at each stop.
Seamless integration
Hailo plugs directly into your existing infrastructure - no system overhauls, no downtime. Keep your operations running smoothly while adding next-level accessibility.
Meet our co-founder
Hailo's story begins with Santiago Velasquez
Our co-founder, Santi, is a blind innovator who transformed his transit challenges into solutions. Facing a system that often failed to accommodate his needs, Santiago co-founded Hailo to bridge the accessibility gap in public transportation.
“In 2018, I missed an exam because three buses passed me by. I was at the stop early - high-vis vest on, Guide Dog by my side, route number raised - and I’d even called ahead. But without a clear signal at the right moment, drivers focused on traffic didn’t see me.
That day delayed my degree by six months and made me feel like a second-class citizen. Sadly, it wasn’t the first time.
Hailo was born to change that - making public transport accessible, predictable, and fair for everyone.”
Our momentum
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The challenges of getting a degree when you are blind
Santiago Velasquez has graduated in electrical engineering at QUT, becoming only the 2nd blind person in the Southern Hemisphere to do so. He’s now creating tech for accessibility in transport, navigation, business, education & work. Hear more on Sunday Extra!
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Santiago Velasquez: Transforming Public Transport For All
Why isn't public transport serving everyone? And how can we fix it? With us is Santiago Velasquez, who's turning personal challenges into powerful solutions.
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Hailo the new app that helps you catch public transport if you’ve got disabilities
There are around 4 million Australians with various disabilities. For them, using public transport can be extremely challenging. Is the bus going to arrive when you think it will? If you’re blind, how do you know if the bus stops at the right spot so you can get off?
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We're excited to announce we're recipients of the Ignite ideas grant
We will share in more than $1.6 million to bring their cutting-edge projects to life. This program supports small to medium-sized Queensland businesses in scaling up market-ready innovative products or services to domestic and global markets.
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New public transport app for people with low vision
Electrical engineer Santiago Velasquez has helped to develop an app that could make riding public transport significantly more accessible.
Say hello
to Hailo.
Partner with the solution that gets public transport moving in everyone’s direction.
Join the team
No roles open at the moment, but if you’re fired up about accessibility, challenging the status quo, and making transit better for everyone, let’s talk!
FAQ’s
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We are in the process of expanding Hailo globally. Please use the contact form below if you are interested in bringing Hailo to your network.
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While Hailo is designed with people with disabilities in mind, it benefits all transit users. Our intuitive interface and comprehensive features make public transportation more accessible, efficient, and user-friendly for everyone, regardless of ability.
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Hailo connects to the telematics systems on public transport vehicles, so we will need to gather a few details from you to come up with the best possible solution. Use the contact form below to schedule a demo!
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We are expanding Hailo globally, so if you are interested in using Hailo, let us know in the contact form below!