Training and Support
"HID Healthcare RTLS is more than willing to sit down with us, train us, and keep us up to date if we ask. The training is about as good as it gets."
The Trusted Leader in Patient Safety
Our suite of Healthcare RTLS Solutions help to safeguard patients, staff and key assets,
while streamlining workflows and delivering better patient outcomes.
while streamlining workflows and delivering better patient outcomes.
The Trusted Leader in Patient Safety
Our suite of Healthcare RTLS Solutions help to safeguard patients, staff and key assets,
while streamlining workflows and delivering better patient outcomes.
while streamlining workflows and delivering better patient outcomes.
HID Healthcare RTLS
RTLS Solutions for Healthcare
Transform your healthcare facility’s safety and efficiency with real-time location systems (RTLS). While hospitals struggle with patient safety risks, emergency response delays, and workflow bottlenecks, RTLS delivers game-changing solutions that protect what matters most. Experience instant patient monitoring, enhanced staff safety protocols, and lightning-fast emergency response capabilities. Plus, eliminate frustrating equipment searches and costly asset losses. RTLS empowers healthcare organizations to achieve superior safety outcomes while dramatically reducing operational costs and boosting productivity.
Staff Safety
Delivers an advanced, real-time duress call system to help protect your staff.
Instant location alerts during emergencies
Compact, wearable design for all staff roles
Reliable coverage across hospital campuses
InVIEW Asset Management
24/7 visibility of your most important equipment and assets
Reduce search time for critical devices
Prevent loss and theft with instant alerts
User-friendly, intuitive software experience with InVIEW
TotGuard Infant Security
The most accurate and expandable solution on the market.
Smallest, lightest tags in the industry
Real-time monitoring of infant location and movement
Seamless coverage across your facility
Hospital Wayfinding
GPS-like, turn-by-turn solution for healthcare facilities.
Help patients, visitors, and staff navigate large campuses
Reduce missed or late appointments caused by confusion
Customizable to your facility branding
Wander Management
Safeguard vulnerable patients without restraining movement.
Help keep vulnerable patients from accessing out-of-bounds areas
Reduce time spent searching for patients
Smallest, lightest tags for maximum comfort and reliability
Environmental Monitoring
Real-time monitoring for temperature, humidity, & air quality in healthcare facilities.
Maintain compliance for critical storage areas like pharmacies and labs
Receive alerts when environmental conditions exceed safe thresholds
Automatically log readings for audits and reporting
Hand Hygiene
Hand Hygiene monitoring system built to combat healthcare-acquired infections
Automated hand hygiene compliance solution
Real-time data and reporting when you need it
Ultra-efficient battery-operated devices with long life
Smarter Hospitals, Safer Outcomes
RTLS Solutions That Solve Real Problems
In today’s fast-paced healthcare environments, real-time locating isn’t a luxury—it’s a necessity. Our suite of RTLS solutions for healthcare is designed to solve the most critical challenges in patient care and hospital safety. From infant protection and patient elopement prevention to staff protection during emergencies, our RTLS technology helps facilities safeguard what matters most. Asset management reduces equipment loss and delays, while hospital wayfinding improves clinical workflow and patient experience. With temperature monitoring systems and hand hygiene compliance tools, infection control teams can uphold the highest standards of care. Whether you’re optimizing healthcare operations or enhancing safety, our RTLS platform delivers the precision, reliability, and peace of mind your facility demands.
Expert Insights
Healthcare RTLS Insights & Resources
Learn about hospital security, staff safety, and real-time location technology with our expert insights and resources.
Finding Your Way with Our New Hospital Wayfinding Indoor Positioning Solution
The stress of missing or being late for an appointment due to the complex and confusing lay-out of a healthcare facility, residential long-term care home, or hospital is something many people have experienced at some point in their life.
Read More
RTLS: A Tool for Addressing Workplace Violence Against Nurses
Nurses are experiencing staggering rates of workplace violence. Data reported by Press Ganey revealed that there were more than 5,200 assaults against nurses in the second quarter of 2022.
Read More
Creating a Culture of Safety: The Intersection of Technology and Human Factors
There are profound connections between public health challenges and human behavior. In the mid-1800’s Dr. Ignaz Semmelweiss noticed that women on the maternity ward at the Vienna General hospital were dying in significant numbers. Doctors routinely went from dissecting a corpse to delivering a baby, spreading Puerperal fever, among other pathogens.
Read More
Trusted by Industry Leaders
Recognized by Analysts
HID’s Healthcare RTLS solutions meet the highest standards for safety, interoperability, and innovation. Our team of RTLS experts are committed to delivering technology that healthcare providers can trust, through rigorous quality control and seamless system integration.
Named in Gartner research for excellence in real-time location services, highlighting our proven track record in healthcare asset and patient safety solutions.
Rated highly by customers for delivering real value in clinical workflows and security, backed by responsive service and dependable performance.
Recognized for sustained growth, innovation, and leadership in the RTLS technology space.
Next Step:
Talk to our Healthcare RTLS Experts
Find out how much your organization can save - and how quickly you can start seeing ROI - with a professional healthcare RTLS assessment. Our experts will review your needs, identify opportunities, and provide a clear roadmap for improving asset visibility and control.
TotGuard Infant Security
Staff Safety
Customer Support
"When we have support issues, we can call HID directly. Their people are very good."
Wander Management
Ease of Use
"The RTLS solution does a very good job. It is easy to read, and it is really straightforward. Users have no problems using it. They don't get confused with it, and that is a big plus."
TotGuard Infant Security
Product Value
“TotGuard is pretty great. It is a very cost-effective solution, and it has done exactly as advertised. The system is scalable and flexible.”
Client Case Study
Arthur M. Blank Hospital RTLS Case Study
Groundbreaking $2Bn pediatric hospital deploys
HID RTLS to enhance care delivery
About Arthur M. Blank Hospital
The Arthur M. Blank Hospital (AMBH) is the largest hospital project in Georgia’s history. This state-of-the-art facility, costing $2 billion, spans 19 stories and covers 2 million square feet. The hospital has 446 beds, and the emergency room is 70,000 square feet.
Robotics Integration
The world's largest fleet of robts, including autonomous mobile robots.
Device Integration and AI
Nurse call system can auto-silence alarms via RTLS.
Patient Engagement
Relevant information on screens in patient rooms for caretakers to access necessary data
Application Integrations
From Electronic Health Records (EHR) to Preventive Maintennace (PM) and duress alerts
When Seconds Matter: How Real-Time Asset Visibility Protects Patients, Supports Clinicians and Stabilizes Care
Hospitals operate in moments measured in seconds. The seconds it takes to intubate, to medicate, to stabilize a deteriorating patient. Clinical expertise is built around rapid, informed response. Yet even the most capable teams cannot act quickly if the equipment
See you in Minneapolis!
Optimize your hospital operations with HID Healthcare RTLSJoin us at the American Society for Health Care Engineering’s (ASHE) annual Health Care Facilities Innovation Conference and discover how real-time location technology is helping healthcare facilities run smarter, safer, and more efficiently.
Empowering Care Excellence Through Real-Time Asset Visibility: Creating a Foundation for Reliable, Safe and Cost-Effective Healthcare
Executive Summary Equipment availability is a fundamental but often under-measured driver of patient safety, clinician effectiveness and operational performance. In many hospitals, mobile medical equipment moves constantly across units without real-time visibility. The result is time lost searching, delayed interventions,
Strengthening Patient Safety Through Transparency:
HID Healthcare RTLS Partners with The Leapfrog Group Patient safety is not a destination. It is a continuous commitment. Across the healthcare system, organizations are working to deliver safer care, while navigating increasing operational complexity, workforce constraints and growing expectations
Staff Safety as Patient Safety: Why Real-Time Response Infrastructure Is Helping Reshape Safer Care for All
Executive Summary Healthcare leaders have spent decades strengthening patient safety through quality initiatives, process redesign and clinical standards. Those efforts have saved lives and meaningfully reshaped care delivery. As healthcare continues to evolve and environments grow more complex, many organizations
How RTLS Supports 2026 Joint Commission Performance Goals for Safety and Staffing
Starting January 1, 2026, The Joint Commission introduced a meaningful shift in how hospitals are evaluated. The move from National Patient Safety Goals (NPSGs) to National Performance Goals (NPGs) places greater emphasis on what organizations can demonstrate over time, not
Revolutionizing Hand Hygiene Compliance with More Accurate Monitoring Technology
Hospital-acquired infections (HAIs) remain one of the most persistent challenges in healthcare. On any given day, 1 in 31 hospital patients develops at least one healthcare-associated infection, according to the CDC. These infections threaten patient safety, place additional strain on
How Joint Commission Performance Goals Impact Hand Hygiene Accountability
For years, hand hygiene has been one of the most well-established foundations of patient safety. The guidance is clear, the evidence is overwhelming and the intent across healthcare systems is strong. And yet, compliance has remained one of the most
Healthcare Asset Management Is Growing at 25% Annually. Here’s Why Smart Hospitals Are Acting Now
Healthcare organizations are under sustained pressure to improve operational performance without compromising patient safety, cybersecurity or system reliability. That pressure is contributing to significant growth in the healthcare asset management market, which is projected to expand at approximately 25% annually
The WHO Five Moments of Hand Hygiene Explained
Hand hygiene remains one of the most important and measurable components of patient safety. The World Health Organization’s Five Moments of Hand Hygiene framework was developed to reduce the risk of healthcare-associated infections by defining when hand hygiene must occur