Privacy Policy
Last Updated: January 14, 2025
Clera respects your privacy and is committed to protecting your personal information. Your privacy is important to us. Please read this policy carefully to understand how we will collect, use, and disclose your information, and what choices you have with respect to your information.
1. Introduction
Welcome to Clera, the world's first AI-driven recruitment platform. Your privacy is our priority, and we are committed to handling your personal data responsibly. This Privacy Policy explains what personal information we collect, how we use it, and the measures we take to protect it. By using our services, you agree to the collection and processing of your data as described in this policy. If you do not agree with any part of this policy, you should discontinue your use of Clera's services.
2. Data Collection
Clera collects personal data directly from talents to provide efficient job-matching services. This includes, but is not limited to:
- Basic Identifiers: Name, email address, phone number.
- Professional Information: Job title, industry, LinkedIn profile, CV.
- Interaction Data: Any information you share during AI-driven conversations, calls, or messages.
We do not intentionally collect sensitive personal data (e.g., racial or ethnic origin, political opinions, religious beliefs). However, if you voluntarily disclose such data during interactions, it may be stored as part of your profile. If you wish to remove such data, please contact [email protected].
3. Data Usage
Clera uses your personal data solely to enhance your job search experience and optimize our platform. Specifically, we process data for:
- Matching & Introductions: Connecting talents with relevant companies based on their qualifications and preferences.
- Service Improvement: Enhancing our AI algorithms, user experience, and platform features.
- Marketing & Communication: Sending relevant job updates, industry insights, and Clera service updates, provided you have given consent.
- Security & Compliance: Monitoring for fraudulent activity and ensuring compliance with applicable laws.
Clera does not sell or rent your personal data to third parties. All data processing is done in accordance with applicable privacy laws.
4. Third-Party Services
To provide our services, Clera integrates with trusted third-party providers, including OpenAI, Google, Anthropic, Vapi, Microsoft, Supabase, and Brevo. These partners assist in processing, storing, and securing user data under strict confidentiality and security agreements. By using Clera, you acknowledge that your interactions with our platform may be processed by these providers. If you wish to learn more about our third-party partnerships, please contact [email protected].
5. Data Sharing
Your personal data may be shared with select third parties under the following circumstances:
- Matching Process: When you are identified as a relevant candidate, your profile may be shared with potential employers.
- Service Optimization: We may work with technology partners to improve our AI-driven matching process while ensuring strict confidentiality.
- Legal Compliance: If required by law, Clera may disclose personal data in response to lawful requests from regulatory authorities.
We ensure that all data-sharing activities comply with relevant privacy regulations, and users have the right to request details on any data-sharing activities.
6. Data Retention
Clera retains your personal data for two years after your last recorded interaction with our platform. This ensures that we can provide an optimal experience if you return to use our services. If you would like to delete your data earlier, you may request this at any time by emailing [email protected]. In cases where legal or regulatory requirements mandate a longer retention period, Clera will comply accordingly.
7. Data Deletion and Anonymization
You have the right to request deletion or anonymization of your personal data. Once a request is received at [email protected], we will take the following steps:
- Verification: We will confirm your identity to ensure the request is legitimate.
- Processing: Data will be deleted from our active systems within 30 days, except where retention is legally required.
- Anonymization: If deletion is not possible due to legal or analytical purposes, your data will be anonymized so that it can no longer be linked to you.
Once your data is deleted, Clera will no longer be able to restore or retrieve it.
8. Security Measures
We implement robust security measures, using standard technologies and practices to protect your data from unauthorized access, disclosure, alteration, or destruction.
9. Data Breaches
In the event of a data breach or security incident, we will respond promptly using robust and standard procedures to mitigate any impact.
10. International Data Transfers
Clera may transfer personal data across international borders as part of its services. We implement strong security measures to ensure that your data is handled safely and in compliance with privacy laws, including:
- Standard Contractual Clauses (SCCs) for transfers outside the European Economic Area (EEA).
- Data Encryption & Secure Transfer Protocols to protect information during transmission.
By using Clera, you consent to the transfer of your data to jurisdictions where Clera or its partners operate. If you have questions about international data transfers, please contact [email protected].
11. Legal Basis for Processing
In accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant, Clera processes your personal data only when one or more of the following legal bases apply:
- Consent: Where you have expressly consented to the processing of your personal data (e.g., for marketing communications or the use of cookies), we will process your information based on that consent. You have the right to withdraw your consent at any time.
- Performance of a Service: We process personal data that is necessary to provide you with our recruitment and job-matching services.
- Legitimate Interests: In instances where processing is necessary for our legitimate business interests—such as improving our platform, conducting analytics, preventing fraud, or ensuring network security—we process your data after carefully balancing our interests against your privacy rights.
- Compliance with Legal Obligations: Clera may process your data when necessary to comply with legal or regulatory requirements, such as responding to lawful requests from public authorities.
If you have any questions about the legal bases under which we process your data or if you would like further information regarding your rights, please contact us at [email protected].
13. Tracking Technologies
Google Analytics:We use Google Analytics to collect and analyze data regarding your interactions with our website. For more details, please review Google's Privacy Policy.
Intercom: Utilized for customer support and engagement, capturing data about your interaction with our website.
LinkedIn Insight Tag: Helps measure the effectiveness of our LinkedIn advertising campaigns. Data is anonymized.
Facebook Pixel: Measures the performance of our Facebook advertising campaigns by tracking user interactions on our website.
15. Automated Decision-Making and Profiling
Clera leverages AI-driven technology and automated decision-making systems to enhance your job-search experience. This includes using profiling techniques to analyze your data and recommend opportunities that align with your profile.
How It Works: Our system processes your professional qualifications, experience, and preferences to automatically identify suitable job opportunities.
Transparency: We are committed to transparency about our automated processes. If you have questions about the logic, data sources, or factors used by our algorithms, please contact us at [email protected].
Right to Human Intervention: You may request a human review if you believe an automated decision has adversely impacted your opportunities.
Continuous Improvement: Our systems are regularly monitored and updated to ensure fairness, accuracy, and compliance with applicable laws.
By using our services, you acknowledge and consent to the use of automated decision-making and profiling, with the option to request human oversight at any time.
16. Talent Rights
You have the right to access, correct, delete, or object to the processing of your personal data. To exercise these rights, please contact [email protected].
17. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified of any significant changes via the calendar invite before every call with Clera.
18. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
You can also reach us by mail at:
Clera Labs, Inc.
1111B S Governors Ave STE 40598
Dover, DE 19904