Why Join Our Community

Resources

Events

Membership

Membership types and benefit information for this open and sharing community.

Studies & Surveys

Formal & Informal research focused on information needs specific to Briefing & Customer Engagement programs.

World Class

The industry roadmap detailing the standards of World Class Briefing & Customer Engagement programs, as well as information about the annual awards program.

Certification

Our Customer Engagement Certification Curriculum, tailored to the specific career development needs of Briefing & Customer Engagement Program teams.

About the GACEP (formerly ABPM) Community

Founded in 1994, the Global Association of Customer Engagement Professionals (GACEP, formerly ABPM) is a global community of professionals who curate highly customized, customer-centric conversations between small groups of key decision-makers from their company's high-potential accounts and the right people internally who have a deep understanding of that customer's business challenges and opportunities. GACEP members are dedicated to sharing Briefing and Customer Engagement Program knowledge and best practices and highly value openness and collaboration, which are essential to the success and impact of their programs.

What We Do: Our Community: Our network includes nearly 600 members from over 150 Fortune 500 companies around the world.

Why Join Us? If your organization has a briefing or customer engagement program, or if you are considering starting one, we invite you to learn about GACEP membership benefits and join our community. Don’t take our word for it! View and read testimonials from current members here.

 

Upcoming Events

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