{"id":96,"date":"2019-04-17T10:30:36","date_gmt":"2019-04-16T22:30:36","guid":{"rendered":"http:\/\/focusmagic.com\/?page_id=96"},"modified":"2025-03-28T13:09:11","modified_gmt":"2025-03-28T00:09:11","slug":"support","status":"publish","type":"page","link":"https:\/\/www.focusmagic.com\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"96\" class=\"elementor elementor-96\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a5b11ac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a5b11ac\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ca3013a\" data-id=\"ca3013a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-c90e056 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c90e056\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-357cd7b\" data-id=\"357cd7b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a2630a elementor-widget elementor-widget-heading\" data-id=\"6a2630a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-547015c elementor-widget elementor-widget-text-editor\" data-id=\"547015c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a href=\"https:\/\/www.focusmagic.com\/support\/faq\/\">FAQ (Frequently Asked Questions)<\/a> \u2013 Find answers to lots of commonly asked questions.<\/li><li><a href=\"https:\/\/www.focusmagic.com\/supported-programs\/\">Supported Image Editing Apps<\/a> \u2013 See which apps work with the Focus Magic plugin on <a href=\"https:\/\/www.focusmagic.com\/support\/supported-programs\/windows\/\">Windows<\/a> or <a href=\"https:\/\/www.focusmagic.com\/support\/supported-programs\/mac\/\">Mac<\/a>.<\/li><li><a href=\"https:\/\/www.focusmagic.com\/support\/tutorials\/\">Tutorials<\/a> \u2013 Explore helpful tutorials explaining how to use Focus Magic.<\/li><li><a href=\"http:\/\/www.focusmagic.com\/newcode\/\">Request a New Code<\/a> \u2013 Get a new code if you need to re-register for some reason (e.g. new computer, etc.).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f42cf42 elementor-widget elementor-widget-heading\" data-id=\"f42cf42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Get Email Tech Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac35591 elementor-widget elementor-widget-text-editor\" data-id=\"ac35591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><big>Please email us at <a href=\"mailto:support@focusmagic.com\">support@focusmagic.com<\/a>.\u00a0 If you are replying to a previous email, please hit the Reply button in your email program rather than start a new email by clicking the link above.\u00a0 This will then give us the context of what has been discussed so far.<\/big><\/p><p><big>Note that all tech support is as per our <a href=\"https:\/\/www.focusmagic.com\/fair-use-policy\/\">Fair Use Policy<\/a>.<\/big><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96cf509 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96cf509\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-861396b\" data-id=\"861396b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support FAQ (Frequently Asked Questions) \u2013 Find answers to lots of commonly asked questions. Supported Image Editing Apps \u2013 See which apps work with the Focus Magic plugin on Windows or Mac. Tutorials \u2013 Explore helpful tutorials explaining how to use Focus Magic. Request a New Code \u2013 Get a new code if you need [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-96","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Focus Magic Support - Support Resources to Help You Use Focus Magic<\/title>\n<meta name=\"description\" content=\"Get Focus Magic support by submitting a support request using our online form or find helpful support resources such as an FAQ, tutorials and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.focusmagic.com\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Focus Magic Support - 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