Our Origin:

Flamingo was born out of frustration - too many tools, too many vendors, not enough control.

We're a group of MSP folks who said, "screw this," and started building the platform we always wanted.

OUR VISION

Any MSP should be able to deliver kickass IT using open tools and smart automation - no lock-in, no mystery fees, no trade-offs.

OUR MISSION

Help MSPs take back their margins and their sanity by replacing bloated, closed tools with one open, AI-powered platform.

Why We Care About MSPs?

MSPs are the backbone of small business - but they've been stuck with overpriced tools and rigid workflows for too long.

We're here to fix that. With real tools, real control, and a team that actually listens.

Meet the Humans:

Management

Michael Assraf
Michael Assraf
Founder and CEO
🇺🇸

Design

Roman Khutornyi
Roman Khutornyi
Product Designer
🇺🇦

Human Resources

Nazarii Dzhoha
Nazarii Dzhoha
HR Associate
🇷🇴
Oleksandra Perig
Oleksandra Perig
Head of Operations and HR
🇺🇸

Marketing

Kristina Shkriabina
Kristina Shkriabina
Marketing Manager
🇦🇹
Vladislav Marchenko
Vladislav Marchenko
Head Of Marketing
🇵🇱

Platform

Aliaska Varieva
Aliaska Varieva
Head of Platform
🇪🇸
Andrii Koropets
Andrii Koropets
Back-End Engineer
🇺🇦
Danylo Babenko
Danylo Babenko
Client Engineer
🇺🇦
Heorhii Kurtanidze
Heorhii Kurtanidze
QA Automation Engineer
🇮🇹
Mikhail Matsykh
Mikhail Matsykh
Client Engineer
🇵🇱
Oleksandr Didukh
Oleksandr Didukh
Back-End Engineer
🇫🇷
Pavlo Shylo
Pavlo Shylo
Full-Stack Engineer
🇪🇸
Roman Ivan Korvatskyi
Roman Ivan Korvatskyi
Full-Stack Engineer
🇸🇪
Vadym Zakernychnyi
Vadym Zakernychnyi
DevOps Engineer
🇺🇦

Product Engineering

Andrii Kachur
Andrii Kachur
Back-End Engineer
🇷🇴
Arsenij Malov
Arsenij Malov
Back-end Engineer
🇲🇪
Denys Slieptsov
Denys Slieptsov
Client Engineer
🇵🇹
Dmytro Koval
Dmytro Koval
Head of Product Engineering
🇪🇸
Ilona Kozak
Ilona Kozak
QA Engineer
🇺🇦
Ivan Khropachov
Ivan Khropachov
DevOps Tech Lead
🇺🇦
Kirill Gontar
Kirill Gontar
Back-end Tech Lead
🇵🇱
Oleg Tkachuk
Oleg Tkachuk
DevOps Engineer
🇺🇦
Oleksandr Koltunov
Oleksandr Koltunov
Full-Stack Engineer
🇺🇦
Semen Lisak
Semen Lisak
Back-End Engineer
🇩🇪
Yaroslav Mokryi
Yaroslav Mokryi
DevOps Engineer
🇺🇸

The AI Angels

"Fae" Grace Meadows
"Fae" Grace Meadows
Lead AI Fairy
🇦🇮

Team Philosophy:

Built by MSPs, for MSPs

Everything we ship is battle-tested by folks who've been in the trenches.

Open Collaboration

We welcome contributors, ideas, and even rants - it all makes the product better.

Relentless Efficiency

We hate wasting time as much as you do. Every feature earns its keep.

Transparency & Trust

No dark patterns. No hidden crap. Just open tools under open licenses.

Our Investors:

Vertex Ventures

Vertex Ventures

Seed
focal VC

focal VC

Pre-Seed
Seed
array vc

array vc

Pre-Seed

Open Positions:

Didn't find the right role?

If you give a damn about open tools, fast execution, and making MSPs' lives easier - we want to hear from you.

careers@flamingo.run

Frequently Asked Questions

It can be, with governance. Keep a human in the loop on high-risk actions, log every automated step for audit, and choose platforms that keep your data yours with no vendor lock-in. Pilot on internal data first so you catch issues before client systems are involved.
Set a baseline before rollout, then track tickets closed per technician, mean time to resolution, percentage of tickets resolved with no human touch, technician hours reclaimed, and cost per ticket. AI-driven automation commonly cuts operational cost per ticket by 25 to 40%.
Yes, for low-risk categories. MSPs report 10% to 25% of tickets closed without a tech opening them, covering password resets, MFA enrollment, and known installs. Anything needing judgment or touching production data still escalates to a human.
AI decouples revenue from headcount. When automation handles routine work, labor costs grow slower than revenue, so margins expand as you scale. The 2026 Kaseya report found 53% of MSPs already automate ticketing, patching, and monitoring to protect margin.
Deployment data on five-person service desks shows $78,000 to $130,000 in annual direct labor savings, roughly 30% fewer escalations, and 15% to 20% better SLA compliance. Savings come from reclaimed capacity, not headcount cuts.