Help customers find the right product faster with guided selling software that turns complex choices into a simple buying journey. Expivi guides shoppers step by step with personalized recommendations, helping you increase conversions and improve the customer experience.
Guided selling software for smarter product recommendations
±15 minutes. No commitment.
✔ Guide customers to the right product with personalized recommendations
✔ Simplify complex buying journeys and reduce drop-off
✔ Increase conversions with a smarter product discovery experience
What is guided selling?
Guided selling allows your customer to put together his or her own product, according to the configuration rules you set up. Thanks to these configuration rules, you can be sure that the quoted product can always be delivered. By implementing this, you can effortlessly guide your customers through the complex purchase process.
Expivi’s interactive feature simplifies product customization and configuration, helping customers visualize their options in real-time. With an intuitive step-by-step interface, customers can easily navigate through various choices, ensuring they find the perfect product that meets their specific needs.
Guided selling using our CPQ software
The combination of guided selling and CPQ software lends itself perfectly. Our software makes the guided selling process clear, concrete and ultimately helps your customer make a good choice with what works best for the desired situation.
In fact, with Expivi’s CPQ solution, we take into account all the key factors that affect product pricing. In this, we go a step further by offering product visualization and complex pricing capabilities. For instance, we use real-time pricing to quickly generate accurate quotations. Because Expivi integrates with all systems, orders are immediately visible in your CMS or ERP system.
Read more info about specific industries
Check our collaborations
Ivan Siah, Digital marketing and e-commerce lead at Kingspan
“Expivi's 3D configurator has put Kingspan Water Tanks at the forefront of the water tank industry in Australia, transforming our 2D tank configurator into the 3D space. With thousands of possible size combinations available for our customers, the 3D configurator allows Kingspan Water Tank's customers to easily configure and visualize the perfect water tank to suit their needs."
Discover what Expivi can do for your business
Get a personalized walkthrough of how you can simplify complex products, improve customer experience and scale your sales.
- Discover how Expivi helps your business grow.
- Suitable for organizations of any size.
- Seamlessly integrates with your existing (eCommerce) systems, such as CMS, ERP and PIM.
±15 minutes. No commitment.
Frequently asked questions about Guided Selling
Can guided selling increase average order value (AOV)?
Yes, guided selling can significantly increase average order value by recommending relevant upgrades and add-ons during the buying process. Instead of generic upsells, suggestions are tailored to the customer’s specific needs. This makes cross-selling feel helpful rather than pushy. Customers are more likely to add complementary products or premium options. Over time, this leads to higher revenue per order.
How quickly can guided selling be implemented on an existing webshop?
Guided selling can typically be implemented relatively quickly, especially when using a flexible platform like Expivi. Because it integrates with existing eCommerce systems, there is no need to rebuild your entire webshop. Product logic, questions and flows can be configured based on your catalog. This allows businesses to launch guided selling in phases. As a result, you can start optimizing conversions without long development cycles.
How does guided selling support omnichannel sales strategies?
Guided selling supports omnichannel strategies by delivering a consistent product experience across online and offline channels. The same logic and recommendations can be used in webshops, showrooms or sales tools. This ensures customers receive the same guidance regardless of where they interact. Sales teams can also use guided flows to support conversations. This creates a unified and scalable buying experience across all touchpoints.
What data insights can you gain from guided selling interactions?
Guided selling provides valuable insights into customer preferences, behavior and decision patterns. By analyzing answers and choices, businesses can understand what customers are really looking for. This helps optimize product offerings, pricing strategies and marketing campaigns. It also reveals friction points in the buying journey. These insights can be used to continuously improve conversion rates and user experience.