Services

Whether you’re building something new or modernising a legacy platform, we bring the architecture, engineering, and operations to get it done.

Cloud-native architecture

We build on AWS, secure by design, with automated deployments. We’ve been running production cloud workloads since 2008.

Infrastructure as code

All environments are managed and provisioned through CloudFormation, enabling auditable, repeatable, and version-controlled infrastructure deployments across best-practice multi-account AWS structures.

Modern web applications

Single-page applications backed by API-driven serverless backends. Fast, responsive front ends that scale elastically under peak demand.

Polyglot development

Go for high-concurrency backends; Rust when performance is non-negotiable; CFML, Python, PHP, and beyond. We pick the right language for the problem, not the other way around.

Serverless architecture

No servers to manage, enabling infinite scalability without capacity planning. We design serverless-first architectures on AWS that scale on demand. Every change ships through automated CI/CD pipelines for rapid, reliable, and repeatable releases.

Compliance & security

Security is built in at the architecture phase, not bolted on after the fact. Access policies, compliance controls, and encryption from day one.

Audit & compliance

Aligned with AWS Security Hub, CIS Benchmarks, and Prowler across all client environments. Pursuing ISO 27001 to formalise what we already practice.

Automation & DevOps

Every platform includes fully automated CI/CD pipelines, automated security scanning, branch protection policies, and infrastructure-as-code. This ensures auditable and consistent deployments across environments with minimal manual intervention.

Security engineering

Encryption at rest across all data stores, least-privilege IAM policies, Web Application Firewalls, and continuous compliance with frameworks including AWS Security Hub, CIS Benchmarks, and Prowler. Our accounts consistently achieve 95%+ ratings on Cloud Security Posture Management assessments.

Threat protection

We deploy tailored Content Security Policies and custom WAF rulesets across all client environments. Our platforms protect at scale against automated bot abuse, code injection, denial-of-service attacks, and unauthorised access.

Digital platform services

Building something new or re-platforming a legacy system, we’ve done it before.

Accessibility & inclusive design

Mobile-first responsive design with WCAG 2.1 AA compliance as standard. Where clients operate under mandated design systems, we ensure our implementation meets or exceeds all accessibility, browser compatibility, and mobile requirements.

Content management systems

We build and manage websites across a broad range of content management systems, including Django, Drupal, FarCry Core, IBM WebSphere, Joomla, Symfony, and WordPress. We recommend the right platform for each client’s needs, not the one we happen to know best.

Content migration

We migrate content, data, and entire platforms from legacy systems to modern architectures. Data integrity, minimal downtime, and thorough validation, so the switch is invisible to your users.

Media processing

Automated video transcoding and processing pipelines. Upload, format conversion, and branded content stitching, built to handle media at scale.

Search & discovery

We implement high-performance search using Algolia, Amazon CloudSearch, Amazon OpenSearch, and Elasticsearch. Our approach ensures search is a core user experience feature, delivering fast and relevant results at scale.

FarCry platform

We have unparalleled expertise in the FarCry platform codebase, design, and its dependencies. We’ve written most of FarCry by ourselves, and we’ve seen a number of FarCry deployments, both big and small, good and bad. So let our expertise help you.

Consulting

Architecture review, deployment assessment, and performance tuning for existing FarCry installations. We help you get the most out of your platform and plan a path forward.

Core sponsorship

Sponsor the development of core features and enhancements in FarCry Core. Our engineering team works with the FarCry codebase daily and can prioritise product-specific issues on your behalf.

Custom development

Custom features and plugins for your FarCry deployment. Whether it’s building something specific to your requirements or extending FarCry Core, we have the expertise and influence in the FarCry community to get it done.

Hosting & managed operations

Multi-account AWS structures separating development, UAT, production, and DevOps workloads for operational and security clarity.

Around-the-clock support

On-call engineering team on pager rotation, ensuring critical issues are responded to at any time, including weekends and public holidays. Every call is answered in Australia, by engineers who know the platform.

24/7/ 365 days a year

High-availability hosting

Highly available, multi-Availability Zone configurations with continuous monitoring, encryption in transit and at rest, and proactive security compliance.

99.9%uptime across all platforms

Service management

Dedicated service desk for incident reporting and resolution tracking. Transparent backlog prioritisation and issue management aligned with ITIL practices.

webTeam support services

Flexible support packages tailored to the needs of your organisation. Specialised technical support and guaranteed turnaround time on incidents.

Ad hoc

Pay-as-you-go development support with no annual commitment.

N/A/ annual

Professional

Business-hours support with limited scheduled after-hours maintenance windows available by prior arrangement.

$30,000/ annual

Enterprise

After-hours support for Severity 1 and Severity 2 issues.

$72,000/ annual

Custom

Let us tailor a support package for your team.

POA/ annual

Complete PDF brochure (Master Services Agreement available for review on request).

Support services webteam 6.2 brochure