Press Releases

Crunchtime Introduces Four New AI Capabilities to Elevate Operations Management Lifecycle

Crunchtime Team — Tue, 21 Apr 2026 12:00:01 GMT

Restaurant managers can now reduce manual friction, modernize daily execution, and empower every manager to make consistent, AI-guided decisions

Alamo Drafthouse Cinema Wins Crunchtime’s Third Ops Excellence Awards

Julie Rudder — Thu, 26 Mar 2026 18:37:00 GMT

Millions in Annual Impact Through Significant Time Savings and Operational Improvements

BOSTON, March 26, 2026 Alamo Drafthouse Cinema has been named the winner of the 2026 Crunchtime Ops Excellence Awards at Crunchtime's Ops Summit customer conference, which took place March 16-18, in Arlington, Texas. At the conference, attendees voted live following presentations from five finalist organizations showcasing their operational success stories. Finalists included: Gong cha, MSC Cruises, Panini Kabob Grill, and P.F. Chang’s.

Leaders from each organization presented their brand’s operational success story on the main stage at Ops Summit, sharing how their teams leverage data, processes, and technology to drive operational excellence across diverse hospitality environments.

Following the presentations at this year’s Ops Summit, attendees cast their votes live to determine the 2026 Ops Excellence Awards winner, selecting Alamo Drafthouse Cinema for its standout operational performance.

Crunchtime Announces Finalists for Ops Excellence Awards

Crunchtime Team — Thu, 22 Jan 2026 18:08:01 GMT

Winners to be Selected by Attendees at 2026 Ops Summit Conference

BOSTON, JANUARY 22, 2026–Crunchtime today announced the finalists for its 2026 Ops Excellence Awards: Alamo Drafthouse Cinema, Gong cha, MSC Cruises, Panini Kabob Grill, and P.F. Chang's.

Smoothie King Selects Crunchtime to Improve Profitability and Efficiency Across Franchise Network

Julie Rudder — Wed, 12 Nov 2025 12:08:40 GMT

New Technology to Enhance Data Visibility Across 1,200+ Locations

BOSTON, Nov. 12, 2025–Smoothie King, the world's largest smoothie brand, is partnering with Crunchtime, a leading operations platform provider for the restaurant industry, to enhance its inventory management, labor scheduling, operations execution, and data analytics capabilities. This strategic collaboration aims to help Smoothie King franchisees increase profitability and operational efficiency and provide the organization with trustworthy, timely data to fuel the brand’s growth.

Crunchtime Insights Breaks Down Data Silos for Restaurant Groups

Julie Rudder — Wed, 29 Oct 2025 13:04:52 GMT

New Data Correlation Opportunities Unlock Operational Insights for Better Decisions

BOSTON, October 29, 2025 — Crunchtime, the leading provider of operations management solutions for the restaurant industry, today announced the launch of Crunchtime Insights, a new analytics and data visualization solution that allows customers to centralize, correlate, and analyze operations data from multiple sources.

Crunchtime Unveils First-Ever UK Market Research: Expansion Continues, But Ops Gaps Loom Large

Julie Rudder — Tue, 07 Oct 2025 13:37:00 GMT

07 October 2025

New research uncovers major gaps in forecasting, vendor performance, and real-time operations visibility across UK multi-site restaurant brands.

Crunchtime Information Systems, Inc., the leading provider of operations management solutions for the restaurant industry, today shared the findings of its first-ever research study focused exclusively on the United Kingdom (UK) market, conducted in partnership with Technomic.

Drawing on insights from 100 multi-site restaurant operators across the UK, the brand-new report sheds light on both the momentum driving expansion and the operational challenges threatening to slow it down. The findings highlight that while expansion plans remain amid economic uncertainty, operational blind spots and vendor friction are significant growth challenges.

Key findings from the report include:

Restaurant Operators Planning 20% More New Locations Despite Economic Headwinds, New Study Finds

Julie Rudder — Tue, 09 Sep 2025 12:00:00 GMT

BOSTON, September 9, 2025–Crunchtime Information Systems, Inc., the leading provider of operations management solutions for the restaurant industry, today shared the results of a comprehensive research study conducted in partnership with Technomic, based on a nationwide survey of 300+ multi-unit restaurant operators.

Crunchtime and QSR Automations Agree to Merge, Delivering Powerful Restaurant Technology to Manage Entire Food Lifecycle

Cindy Poulos — Tue, 10 Jun 2025 11:45:00 GMT

Combination of comprehensive operations management platform with kitchen automation will help customers execute more efficiently and profitably

BOSTON, June 10, 2025–Crunchtime Information Systems, Inc., a leading back-of-house operations platform provider for the restaurant industry, and QSR Automations, LLC, a global kitchen operations technology company, today announced their intention to merge. Together, the combined organization will serve more than 800 restaurant brands in 150,000+ locations and 100+ countries, representing 90% of the top 50 restaurant chains in the U.S.

SPB Hospitality Wins Crunchtime’s Second Annual Ops Excellence Awards

Cindy Poulos — Tue, 03 Dec 2024 13:00:00 GMT

Reduced Food Cost by up to 2.1% and Inventory Time by 50%

Crunchtime Unveils AI Forecasting

Cindy Poulos — Tue, 22 Oct 2024 12:15:00 GMT

Restaurants are seeing new AI capabilities improve sales forecast accuracy by up to 27%

Boston, October 22, 2024--Crunchtime, the leading provider of operations management solutions for the restaurant industry, today announced the availability of new artificial intelligence (AI) capabilities that enable restaurants to forecast their sales with even greater accuracy. By incorporating a custom-built machine learning algorithm into Crunchtime’s already powerful forecasting engine, the AI forecast provides restaurant teams with a new tool to more accurately predict customer demand.