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How to Avoid the AI Perfection Trap

Admin — Fri, 24 Apr 2026 19:47:17 GMT

By Tomas Gorny, CEO and co-founder, Nextiva

What Is A PBX (Private Branch Exchange) Phone System?

CCA — Thu, 23 Apr 2026 12:00:03 GMT

Call routing, department transfers, and hold music are so common in business that most organizations never stop to think about the system managing these interactions behind the scenes. The private branch exchange (PBX) has been the invisible infrastructure enabling how companies communicate for decades, becoming so fundamental to operations that it often goes unnoticed.

This is Big: Unifying Data Sliced Manual Work 75% and Boosted CX

amyralls@telecomreseller.com (Amy Ralls) — Tue, 14 Apr 2026 15:32:27 GMT

By Yaniv Masjedi, Chief Marketing Officer at Nextiva

Driving AI Adoption Means Moving Past Acceptance. Here’s How

amyralls@telecomreseller.com (Amy Ralls) — Wed, 25 Mar 2026 14:18:45 GMT

By Yaniv Masjedi, Chief Marketing Officer at Nextiva

To Build Trust in AI Receptionists, You May Need to Tell Customers This

amyralls@telecomreseller.com (Amy Ralls) — Fri, 06 Mar 2026 22:11:21 GMT

By Yaniv Masjedi, Chief Marketing Officer at Nextiva

59 Studies Show How Personalization Can Become a ‘Value-Eroding Force’

amyralls@telecomreseller.com (Amy Ralls) — Fri, 27 Feb 2026 06:58:47 GMT

By Yaniv Masjedi

The $15 Trillion Industry Seeking Unification in the Cloud

amyralls@telecomreseller.com (Amy Ralls) — Mon, 16 Feb 2026 16:00:45 GMT

By Yaniv Masjedi

Specialized AI Paradox: How UCXM Unifies The Multiagent Future

amyralls@telecomreseller.com (Amy Ralls) — Mon, 26 Jan 2026 15:23:03 GMT

By Yaniv Masjedi, Chief Marketing Officer at Nextiva

Is RCS the answer to tackling 100 million scam alerts?

amyralls@telecomreseller.com (Amy Ralls) — Fri, 16 Jan 2026 19:04:53 GMT

By Sophie Cheng, SVP Marketing, Sinch

Beyond Unified Communications: Why UCXM is the New Gold Standard

amyralls@telecomreseller.com (Amy Ralls) — Thu, 15 Jan 2026 16:20:47 GMT

By Yaniv Masjedi, Chief Marketing Officer at Nextiva