75% of online shopping carts get abandoned

Win 40% back.

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Introducing cCart

The new way to recover abandoned carts.

cCart is a cCommerce solution that helps Shopify business owners recover up to 40% of abandoned carts through personal messaging on WhatsApp.

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How It Works

01. Identify valuable opportunities
Extract your abandoned cart data with filters that help you identify valuable carts.
02. Start a conversation
Engage in one-on-one conversations with your customers by chat.
03. Upsell in real-time
Modify the cart, suggest other items, add other items, or offer discounts, all reflected in real-time.
04. Complete the sale
Provide an optimized checkout experience on Whatsapp or messaging channels with an 81% conversion rate.
01. Identify valuable opportunities
02. Start a conversation
03. Upsell in real-time
04. Complete the sale
Extract your abandoned cart data with filters that help you identify valuable carts.
Engage in one-on-one conversations with your customers by chat.
Modify the cart, suggest other items, add other items, or offer discounts, all reflected in real-time.
Provide an optimized checkout experience on Whatsapp or messaging channels with an 81% conversion rate.

What's
Different?

Bring the personal sales experience online.

Customers nowadays demand personalization and are far more receptive with brands that are available by chat.

Automated
Email/ SMS
5% recovery rate
Human to human
Messaging apps
40% recovery rate
P.S.cCart can also complement your current recovery tool!

cCart
Benefits

01.

Easy & convenient

1
Easy to setup and use: Integrates into Shopify, syncs
with your existing catalog and data in just 15 minutes!
2
Intuitive dashboard: Capture, organize, and track abandoned carts.
3
Mobile-friendly: An accessible recovery tool on-the-go!

02.

Optimized Conversion

1
Higher ROI: recover 8x more abandoned carts vs email.
2
Open rate: Quicker and higher open rate for targeted WhatsApps.
3
No junk folder: WhatsApp messages reach customers directly.

03.

Personalization through
Human-touch

1
Stronger relationships with customers: One-on-one conversations lead to a higher customer life time value.
2
Personalized customer support: Address concerns or queries for why the customer hasn’t purchased.
3
Real-time opportunities: Upsell and/or offer discounts all in real time.
4
Progress tracking: Access insightful, collated data to personalize options for target customers.
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Case study

From lost sales to a WhatsApp-driven goldmine.

Beachwear brand turns abandoned carts into happy customers and converted sales.

Sand Dollar, UAE - UK

Lucy Gibson, Founder and CEO
Industry: Fashion
From day one using cCart, Sand Dollar started recovering carts immediately and has since recovered 20% more abandoned carts.
Read full case study

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Conversion rate
in comparison with email

30%+

Recovery rate via
one-on-one chat

100%+*

Recovery rate value
per converted cart

*Why more than 100%?Not only are original items in the basket converting, but new items are being added and upsold.

Background

Sand Dollar is a family-run business selling beach and resort wear. It has been running for more than 10 years, with stores in Dubai and a Shopify-powered e-commerce site.

Lucy Gibson

Founder and CEO
Once we start that conversation with the customer, they’re happy to hear from us. They feel valued that we’ve got in contact. We can send them a link straight to the checkout page and it’s literally a couple of clicks for them to complete.

Problem

Sand Dollar struggled to have visibility over their online abandoned carts and needed a better way to manage things. 

We just had an email that blasted each customer that had an abandoned cart and that was it. That’s where we left it, we didn’t keep track of them.

Solution

cCart provides Sand Dollar with an easy way to recover lost revenue through an accessible dashboard and shareable baskets on WhatsApp.

By chatting to customers, Sand Dollar can turn abandoned carts into meaningful customer relationships and sales.

Sand Dollar Results

From day one using cCart, Sand Dollar started recovering carts immediately and has since recovered thousands of dirhams in sales.

It’s money that I would not have known was there to recover and now it’s been made available to us.
I would definitely recommend cCart, it’s a game changer.’
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