I am so glad that we selected Avero as our project managers. The ERP implementation process is always difficult but having Avero handling the project management freed up City staff to focus on implementation tasks. We have really appreciated our project management team and will miss them when our project is complete.

“Avero Advisors has been a Godsend for us here in Blount County as far as our technology, bringing us up and getting us to the next century. We’re prepared now to move and be able to do a lot of things. You all have been a tremendous asset for me to be able to lean on. I have to say this, if there’s anybody out there reading if you all need help in your counties, Avero Advisors are family. They’re not another business trying to make a buck. They care about the people that need help and they want to be there. I mean that from the bottom of my heart.”

“Avèro is a knowledgeable, agile, and energetic partner who blends experience with teamwork to help develop solutions. They gave the county a very clear understanding of our strengths and weaknesses through an IT Strategic Plan. Also, a strong list of solutions across both the time required to implement and cost to implement spectrums. Avèro is a comfortable and trusted partner in this large endeavor that crosses many departments and stakeholders.”

“Avèro is an excellent resource in the IT governance space. They are clear communicators, honest, and have a wide range of technical expertise. They assisted with implementing project management into our IT department, gave us an understanding of the importance of responsibility delineation, and vendor management. The Avèro team is excellent to work with and go the extra mile to provide quality work to their clients.”

“Avèro Advisors completed two projects with us and has another one underway. I find they have two critically important attributes that speak well for them: communication skills and technical knowledge. The Avèro team builds trust and relationships with our staff enabling comfortable communication about IT issues. By using ordinary English and humor, the Avèro team can speak to different levels including our ‘front line’ employees, our managers, our IT staff, and our executives because they understand that most people do not speak ‘IT.’ Their technical knowledge is superb and always beneficial to us. Both of these attributes are critical to successful projection completion.”

“Avèro Advisors has brought IT advancements to Blount County Government that were 30 years overdue. This modernization process could have been a lot more painful had it not been for the ability of Avèro to build strong relationships that have endured through the entire process. This has been so important for our employees to embrace these changes and move forward with confidence in implementing multiple upgrades in a short time frame.”

“We are in year two of a five-year project. Our experience has been very positive. Avèro performed at the highest level of satisfaction from the department directors and myself, as Deputy City Manager of Operations. Avèro is collaborative, engaged, and able to break the status quo of typical governance. Charlottesville’s Avèro team broke down decades of silos and secrecy to elicit important information out of long-tenured employees. This was critical to the success of process redesign and automation.”

“Our agency is 100% paper-based and no one on staff had the experience procuring an EDMS solution. Moving forward knowing we were not experienced would have been a risk. Avero had the industry knowledge that we were looking for. Not only did they have experience procuring EDMS solutions and implementing them, but they had worked with Public Housing Authorities before.

Working with Avero gives our agency the confidence that we will make the best overall decision when choosing an EDMS solution. Avero has staff readily available to answer questions and address concerns.”

“As you know, many companies are technically strong in all things IT but not every firm can build the relationships necessary to help an organization navigate change. Avero excelled in this aspect. Technically strong, depth of knowledge, and an ability to speak in a language management can understand. They don’t use only industry terms. They took us through some discovery to make sure we got the scope right. This was incredibly important to the overall project. ”