Cloud Roadmap

Jira Service Management uses Atlassian Intelligence to help reduce noisy alerts by classifying alerts and alert groups as signal and noise. This will help on-call agents to deal with high volume of alerts and focus more time on signal alerts.

Identify risks, impact, and proposed mitigation based on past patterns, dependencies, and custom rules with out-of-the-box risk assessment. Add change elements such as calendar events and freeze and maintenance periods into automation rules.

Jira Service Management now brings AI created alert groups on Jira mobile. This helps in reducing alert fatigue by grouping all similar alerts in a group and gives you option to take bulk actions.

The Common Data Model (CDM) is an opinionated set of standard Entities designed to provide an opinionated set of data structures and power Atlassian’s out-of-the-box Enterprise Service Management (ESM) solutions. This ensures consistent and transparent data structures across all customer environments, with the object definitions publicly documented. Both customers and app developers can rely on CDM’s predictable structure, as Atlassian’s ESM applications will both populate and consume data from these standard objects.

We’re bringing native scheduling for imports into Assets to enable managers and Jira admins to schedule imports to run automatically at specific dates and times (in their timezone), with support for one-off and recurring schedules (daily, weekly, monthly). Scheduling will be available for key import types : CSV, JSON, Forge, Data Manager and imports from URL.

Introducing new, flexible and intuitive navigation for consistency with other Atlassian Cloud apps.

Loom meeting recordings now makes it easier to transform any meeting into actionable knowledge that drives work forward. You can view the live transcript and collaborate on a new desktop note-taking surface—all sent directly to Confluence with an AI-generated recap available in 50+ languages formatted to fit your meeting type.

Require all project and workspace repository commits to be signed and traceable to a verified contributor.

Unlock financial insights in Focus by comparing actual benefits and costs with budgets, forecasts, and baselined forecasts. In this release, users can enter these values directly or import them from financial systems of record using CSV files or new, public APIs. Additionally, for labor costs, you can use Focus' calculated cost from rate cards and position allocations made in Talent.

Easily find, edit, and report on Epics data with the improved Epics Grid experience.

Access Rovo in Jira Align to get instant, AI-powered answers about your strategy, objectives, and backlog items.

The universal HRIS connector securely reads HRIS data stored in CSV files from your S3 bucket and writes that data into the Atlassian Teamwork Graph which will then be pulled into Talent.

Public APIs that enable you to develop integrations and automations that allow you to extend Atlassian Focus.

Make more informed investment decisions with a complete financial picture. Now, alongside labor costs in Focus, you can track and manage non-labor costs and categorize all expenses as capital, operational, or custom categories to support your reporting needs.

Associate multiple features and/or capabilities to a single dependency, giving you and your teams a clearer picture of in-flight work.

Support for 100,000 agents on a single site of Jira Service Management.

Our new backup and restore experience is now generally available as an add-on for Premium and Enterprise plans, enabling resilience against customer-owned disasters and enabling you to more easily meet your internal and external compliance mandates.

Apply data classifications automatically to new and existing content to identify sensitive information using built-in and custom regex-based detection rules. Available with an Atlassian Guard Premium subscription. This is the first of several milestones we have planned for this area.

Create with Rovo is a new feature in Confluence that generates content tailored to your team’s needs. It utilizes information from Jira, Confluence, Loom, and Atlassian’s teamwork graph to create content, like pages, Live Docs, and Whiteboards, specific to your role and tasks. Enhance ideation, simplify content transformation, and facilitate knowledge discovery while ensuring data privacy and security.

Planner is coming to iOS and Android apps! You’ll be able to create and edit focus time, add or remove cards, and connect multiple calendars, all from your phone.

Quickly identify the root cause during an incident by leveraging data from first & third-party sources to improve mean time to resolution.

Jira Service Management now makes it easier for admins manage how AI-created groups will be formed for their team. You can customize how groups are created based on service, integration, tags, or source, directly within JSM.

Modernized fields management experience designed for ease of use and to empower admins with greater control and efficiency.

Capture console and network logs with Loom for context-rich bug reports and create Jira work items through a direct, first-party integration.

We are building new automation capabilities so that Assets customers can easily automate their processes with fine-grained controls, reducing the need for manual and complex workarounds.

Build automated agentic AI build, test, and deployment workflows powered by Rovo Dev and Pipelines.

Track, analyze, optimize, and fix tests executed in the Bitbucket Pipelines automation flow.

This feature will enable customers to restrict site access to IPs originating from approved countries. IP Geofencing policies will be complementary to IP allowlisting policies, providing a more complete IP-security posture to our customers.

Define and apply distinct authentication policies for different cohorts of external users to address their unique needs and ensure security.

Streamline audit log investigations with the new Audit Log Query Language, a powerful and flexible querying system inspired by the widely used Jira Query Language (JQL) in Atlassian apps.

Bitbucket Cloud customers will get a simpler, consistent billing experience across all Atlassian apps.

Share real-time service availability and incident updates through public-facing status pages, now built directly into Jira Service Management. This feature enables teams to communicate outages, disruptions, and maintenance updates to external users—without needing a separate product.

Modernized fields management experience designed for ease of use and to empower admins with greater control and efficiency.

Conditional Branching orchestration enables key decisions to be automated within workflows where multiple dependent and independent tasks need to be completed. This new advanced capability allows you to decide the flow of a workflow based on if conditions are met. This extends the existing advanced capability of Run all at once (parallel branching) and Delay Until (conditional delay) for Automation available across Jira, Jira Service Management and Confluence. Together, they enable key decisions to be automated within workflows where multiple dependent and independent tasks need to be completed.

Atlassian will provide Cloud Computing Compliance Criteria Catalog (C5) Type 2 attestation. C5 is a German Government-backed attestation standard introduced by the Federal Office for Information Security (BSI). Our Type 1 audit and report will be provided 2025 Q2.

A formula field will be a custom field in Jira that displays derived data relevant to a work item. Results in the field will be automatically calculated based on a user-defined expression and displayed in real-time. This enables customers to view the key information they need within the context of their work item. This new field will support number, date/time and text outputs and be scoped to a single work item. This field will be available for team managed projects as well as company managed projects.

New Compass customers who have connected Bitbucket to Jira will now see their repositories auto-imported to Compass, and key metadata such as ownership information and relevant documentation will be auto-populated.

Product admins now have greater visibility and control over videos within their workspace, so they can keep workspace content more secure, organized, and compliant with company policies. Admins can view all public & workspace-accessible videos, change access & ownership, and search & filter content to locate specific videos.

Organization administrators will have the capability to restrict access from mobile web browsers, while still permitting access through mobile apps.

Scan your full Jira and Confluence sites, including data at rest, for sensitive data using built-in and custom regex-based detection. You can also export the location of this data to a CSV file for review and remediation. Available with an Atlassian Guard Premium subscription. This is the first of several milestones we have planned for this area.

Admins can retry a part of workflow until specific conditions are met. They can also specify the maximum number of times the loop should run. This will be available as part of Advanced workflow controls.

Support for Rovo customers to ask about the Playbooks in the chat.

Apply data security policies, including “closed-by-default”, at the organization-level to protect sensitive data and ensure consistency across your teams.

Jira Service Management now makes it easier to manage and communicate with stakeholders. You can add internal and external stakeholders, create reusable stakeholder groups, associate them with services and incidents, and send targeted email updates—all directly within JSM.

Delay Until in Atlassian Automation lets you pause automation rules until the right moment—either for a set amount of time, or until specific conditions are met, whichever comes first. This means your workflows can now wait for key events (like an alert reaching a certain status or a task being completed) before moving forward, helping you coordinate multiple dependent and independent tasks seamlessly.

Loom can record your video calls and instantly create a meeting notes page in Confluence for the agenda, recap, and Loom recording.

Improve efficiency for all Confluence users by making page and editing experience render times up to 2x faster.

Admins can customize the social login options displayed on the login screen. They can select which options users in their organization will see, including Continue with Google, Continue with Microsoft, and Continue with Apple.

Provision Bitbucket users directly in Atlassian Administration and seamlessly connect to external directories using Atlassian Guard. By joining the EAP, you’ll partner closely with our team to onboard your user groups and streamline user management in Atlassian Administration..

You can now use the Atlassian Operations Terraform Provider to manage all Jira Service Management Operations resources as code — including alerts, on-call schedules, integrations, policies, heartbeats, and more. This allows teams to automate and standardize their operational configurations across environments.