Top reviews from the United States

• 

  A. H. Ahlberg

  5 out of 5 stars

  Why Didn't I think of that?

  Reviewed in the United States on June 2, 2012

  Verified Purchase

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  Color me partly brain dead but Amazon customer service to the rescue. I had received several different rebate cards from purchasing various items of computer hardware in odd amounts ranging from $10 to $30. The rebates were in the form of American Express "Prepaid Reward" cards which could be used as though they were credit cards. But as I'm sure many of you already know, most websites won't take more than one credit card per order. I was trying to figure out how to combine the 3 or 4 rebates into a single purchase on Amazon since no single card matched the amount I wanted to spend closely enough. I was thinking things like "Well if I buy this item separately for $19.50 and use the $20 rebate card I'll only be missing $0.50 of the value of the rebate" - not a big deal. But if I did that I'd be losing a little money on each rebate card. But I managed to become just rational enough in my buying frenzy to try to find out if there was a way to combine rebates in some way and looked in the forums and didn't see what I thought I was looking for in an answer and decided to call customer service. The young lady who answered quite matter-of-factly said "Buy Amazon Gift cards for yourself - when you get the e-mail confirmation code then apply them to your account and whatever value is in your account will be applied first to any purchases you make on Amazon." Pretty obvious when I thought about it but I hadn't done that before so it was news to me. So I used the rebate cards one at a time to buy gift cards on Amazon for myself and within seconds I'd receive an e-mail giving me a code which I then entered on my account page - took all of about 5 minutes to go through the whole process for all the cards. And I then made the purchases I intended and still have money left over for the next time. And when I order something else the remaining gift card balance will be applied first and whatever is still owed I can use a credit card or other payment form to cover. Works great = and was probably obvious to some of you - but now I know and like most other things on Amazon, the process worked very well!

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• 

  tanvi

  1 out of 5 stars

  Not as reliable as you might think...

  Reviewed in the United States on October 12, 2015

  Verified Purchase

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  I have sent and received 1000s in amazon gift cards over the years. So it hurts me to write this review but I want to make sure people are aware of how little responsibility Amazon takes to make sure a gift sent through them reaches your loved ones. I sent a 100$ gift card to a friend in April. When she went to use it, she was told the claim code was not valid. She let me know and I called Amazon. I was told that the claim code was used by someone else (they could tell it was a different person)...they sent the same claim code on two different gift cards, so clearly their fault. The rep said she would let the gift card department know. But next morning I get this email from a customer service rep in India..

  "

  I've researched your Amazon.com Gift Card order and found that it may have been used by "Susan Pebley" someone other than the intended recipient. I'm not able to resend the gift card or refund the order.

  To receive a refund, please contact the bank that issued the credit card used to purchase the gift card and dispute the charge. The bank will send paperwork for you to sign to verify any unauthorized charge. Your bank will then pass the appropriate paperwork on to us.

  I hope you understand my limitations and help us to serve you better.We hope to see you again soon.

  We'd appreciate your feedback. Please use the links below to tell us about your experience today."

  One they dont want to fix something that should be easy to fix...."just reissue a gift card", they want me to spend more time trying to get back what should be there in the first place . The credit card company cant do anything unless you find out about it in their 90 day limit. That doesnt usually happen as most gift card recepients dont use it right away. They might not even feel close enough to the giver to let them know it didnt work...just imagine how many gifts dont reach the recipient.

  very disappointed by Amazon. I will be looking for a different more reliable company to send my gifts with.

  Felt this was important to bring to people's attention with the coming holiday season. Please don't waste your money sending an Amazon gift card. Just send your loved ones cash instead.

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  18,646 people found this helpful

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• 

  SANDRA FIRESTONE

  5 out of 5 stars

  Great way to budget my Amazon purchases!

  Reviewed in the United States on February 17, 2012

  Verified Purchase

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  Few things make me happier than shopping on Amazon. Actually A little too happy since once in my state of shopping bliss I have on more that one occasion put myself in a financial predicament. Not good.

  So, I devised a plan...buy myself Amazon Gift Cards! This way I can have my fun on Amazon, and still pay my bills! Brilliant! I figure out how much I can spend at the beginning of the month that won't leave my cat and I eating top Raman at the end of the month, and e-mail myself a Gift Card. It shows up in my e-mail almost immediately. Talk about instant gratification! And its so easy to do. I go to My Account and click on Gift Cards. I click on purchase and than am directed to choose my card. Maybe the Happy Birthday card with the birds! I specify what amount I wish to buy, who its from and what I want the card to say. I'll sometimes put the sender as David Cassidy, or maybe Kurt from Glee and a message of maybe You ROCK Girl! Or maybe nothing. I go to my e-mail and it is already there. Than I copy and paste the card # and than apply it to my account. Simple, simple. And than, I SHOP!

  This for me is a great way to budget my money. I can even use Amazon Gift Cards to buy my groceries at AmazonFresh!

  And oh yes, they make great gifts!

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  2 people found this helpful

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• 

  Vicki Noll

  2 out of 5 stars

  Poor Policies by Amazon...BUYER BEWARE!

  Reviewed in the United States on October 5, 2016

  Verified Purchase

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  Be aWARE that if you buy a gift card thinking that you can do whatever you want with it, you will be sadly disappointed by Amazon's policy. You CANNOT transfer gift card balances nor can you buy gift cards for others from your gift card balance! WHY AMAZON? It's obvious that if I buy an Amazon gift card with my gift card balance, you will still get your money. Also, if you buy a gift card for $500 and then want to transfer that in smaller amounts through the Amazon allowance program or by gifting funds...NOPE again! This is the only gift card program I know of that has this kind of a policy. I'm confused and annoyed by it! My mother got criminally defrauded. Amazon wouldn't refund her money but did allow us to post the card amounts on her account but will now not let us do anything with them...so basically, she was criminally defrauded by a, well, CRIMINAL and then ethically defrauded by, well, AMAZON! This really ruins my view of an otherwise good company...

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  21 people found this helpful

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• 

  Javier

  3 out of 5 stars

  Gift card be Amazon

  Reviewed in the United States on February 17, 2012

  Verified Purchase

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  Amazon sent me a gift card worth $ 3 to buy music, but not living in USA (I live in Latin America), I can not use it. It is the second time that happens to me, give me a gift or I can use.

  What happens then with Amazon customers we reside outside the U.S. and we are faithful to them? do not deserve equal treatment with U.S. residents?

  Not questioning the customer of Amazon, which is extremely exclente worthy example to follow (for me is the best in the world), only questioned the gifts offered. Preferably given away, gift card balance, that if properly used.

  Last year I was offered $ 50 in gift card for comprra in the gift shop, that if it was good because I could buy in the gift shop various products. It was my first gift shop in 3 years at Amazon, and it really motivated me even more to stay true to Amazon.

  So otrogo the score of 3, because the gift card for the "gift shop" are excellent, but download music are not useful for Latinos (at least in Venezuela)

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  One person found this helpful

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• 

  Pablo Valero

  4 out of 5 stars

  Great, Fast & I Love It!

  Reviewed in the United States on May 24, 2016

  Verified Purchase

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  I love getting Amazon Gift Cards. If someone's birthday is coming up and you are unsure on what to give them, this is a great option. I received Amazon's email in less than 10 minutes from the time I ordered it. This is great for situations when you are in a hurry.

  Be aware that the person who will receive the email is the one you insert in "To". Sometimes the email may appear in your "Junk Email" box so be careful when cleaning that bad boy up!

  I've bought several E-mail Delivery Gift Cards and I can say that this is great and very efficient. The only reason I'm giving this 4 stars instead of 5 is because of the way it may be delivered at times in your "Junk" box. If you want to surprise someone with a Gift Card and this person cleans up their junk box very frequently without checking it, you might have a hard time. Fortunately, this has never happened to me but it has happened to a friend of mine.

  I believe that Amazon's support team will handle it out without hesitation for you but still this comes as a downside for me.

  My Recomendation: Send the Gift Card to yourself first and then forward it to a friend or a loved one. By doing this you'll avoid losing it or deleting it accidentally.

  If you have any more questions about this product, please don't hesitate on asking me and I'll get back to you as soon as possible.

  I hope you enjoy your purchase!

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  671 people found this helpful

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• 

  HelpfulTT

  5 out of 5 stars

  Excellent way to give to those both near and far

  Reviewed in the United States on December 17, 2015

  Verified Purchase

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  I send Amazon gift cards for a variety of reasons, including as part of charitable giving programs like The Wildcat Sanctuary. I received nothing but gratitude from the recipients, plus appreciation for the flexibility and convenience which an Amazon gift card allows them. No one has commented to me about difficulty redeeming the emailed notification. I look for the status of gift card redemption under "Your Account"/"Your Orders" - easy peasy. A note regarding the previous comments with regard to sending a gift card as seemingly uncaring or too casual... GET OVER YOURSELVES. I would be (and am) extremely thankful when anyone takes the time to send a greeting and the inclusion of a gift card is a lovely bonus. It is the generosity and thought that counts, not the means in which a gift is delivered.

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  4 people found this helpful

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• 

  Mauimama

  1 out of 5 stars

  So far, not so good.

  Reviewed in the United States on June 7, 2016

  Verified Purchase

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  Yesterday, I had a gift card sent to my grandson's teacher even after having read some of the reviews that expressed concern because they never knew if the card was received or used. I waited 24 hours, and then spoied the surprise by sending her an email asking if she received it. When she said she had not, I called Amazon and they resent the email but not until he had asked me if there was an Amazon account associated with this email address. I was surprised that they asked that and would've expected if it made a difference that there would have been that question when I was purchasing the card, but there was not. After the second email gift card was sent, we thought that perhaps the card was blocked by the school's email policy, so his teacher gave me her personal email account. This is information that she should not have had to divulge, and had I known that this would've been such a hassle, I would've thought otherwise. My assumption was that if an Amazon gift card is sent, even if the intended receiver does not have an Amazon account, this would be a good marketing strategy for Amazon to encourage new people to open accounts.

  At this point, she and I have been inconvenienced enough at this busy end of the year school time that I will probably not do this again. She is in a meeting presently and has not been able to verify if she has now received the new email sent to her personal account, but the hassle alone will make me think more than twice. about doing this again. Unfortunately, I really like dealing with Amazon, but this has not been one of the better experiences, especially since I'm sure they could make it better if they put a little thought into it.

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  344 people found this helpful

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