Shentel

Shentel: Shop internet and TV services

Name: Shentel
Brand: Shentel

Lisa Iscrupe

Edited By

Robin Layton

Last updated: April 3, 2026

Shentel is a regional internet and TV provider with plans, pricing and speeds comparable to national providers. Compare Shentel service and choose the right combination of internet and TV plans for your home.

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Regional internet provider

Why we like this provider:

5 Gbps speed in select areas

Cable, fiber and TV plans

Call to learn more:

(844) 451-2720

*Pricing per month for the first two months. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Updated as of 04/03/26..

Allconnect strives to connect customers to the right internet services for their homes. While we may earn a commission from our partners, our provider reviews are our own and partners do not direct our editorial policy or coverage. Read our advertiser policy and learn how Allconnect works, including how we make money.

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Key takeaways

Internet prices start at $30.00/mo.
Cable and fiber internet speeds range from 300 – 1,200 Mbps
Internet and TV bundles can save you $20.00/mo.
Home Wi-Fi coverage is available for a $14.00/mo. equipment fee

Why choose Shentel?

Shentel is a cable and fiber internet and TV provider with internet prices starting at $30.00/mo. Shentel cable and fiber internet speeds range from 300 – 1,200 Mbps. Shentel also provides 2 Gbps and 5 Gbps fiber plans through its Glo Fiber branch in select areas.

Confidently shop for your best Shentel internet deal with these Allconnect expert tips:

Bundle and save: If you’re also shopping for TV service, Shentel bundles can offer entertainment options and a $20.00/mo. bundle discount
If you’re budget-minded: Stick with Shentel 300 or 600 Mbps plans to keep your costs affordable long-term
Lots of devices, gaming and streaming: Digital-first households with 20+ devices and simultaneous streamers or gamers should opt for 1 gigabit or above to adequately support their speed needs.

Allconnect expert tip

It’s smart to determine what type of Shentel internet technology is at your address by checking availability in your area. Shentel fiber speeds range from 300 – 1,200 Mbps and offer symmetrical upload and download speeds. Alternatively, Shentel’s cable service provides the same download speeds, with upload speeds of 25 – 50 Mbps.

Find a Shentel service at your address

Shentel internet highlights

If you sign up for select internet plans with Shentel, you can get your first month of service for free, along with free installation. Here are other key features of Shentel services.

What we like about Shentel

Fast speeds – Shentel internet can deliver gigabit internet speeds up to 5 Gbps in select areas through its Glo Fiber branch
Bundle savings – Select Shentel bundles offer monthly savings of $20.00/mo.
Free installation – If you order online, you can get free installation, normally a one-time fee of $99.95

Things to consider about Shentel

Equipment fees – Home Wi-Fi coverage is available for a $14.00/mo. equipment fee
Price increase after two months – Advertised prices are the two-month promotional price — expect increases by $25.00/mo. or more afterward
Data limits – Most internet plans come with a data limit from 1.75 to 3.25 TB (but you can add unltd data for a fee)

Shentel internet plans and pricing

Shentel provides fiber or cable internet up to 1,200 Mbps. Depending on your location, Shentel’s Glo Fiber branch with options for 2 Gbps and 5 Gbps fiber plans may be available.

Shentel fiber internet plans

Plan	Starting price*	Download speed	Upload speed
300 Mbps	$30.00/mo.	300 Mbps	300 Mbps
600 Mbps	$40.00/mo.	600 Mbps	600 Mbps
1.2 Gbps	$60.00/mo.	1,200 Mbps	1,200 Mbps

Shentel cable internet plans

Plan	Starting price*	Download speed	Upload speed
300 Mbps	$30.00/mo.	300 Mbps	25 Mbps
600 Mbps	$40.00/mo.	600 Mbps	25 Mbps
1.2 Gbps	$60.00/mo.	1,200 Mbps	50 Mbps

Allconnect’s choice: Shentel 600 Mbps

If your household has around 20 Wi-Fi devices and five or fewer internet users, we recommend Shentel’s 600 Mbps internet plan. Regardless of whether you are in a cable or fiber Shentel area, this plan will ensure that you have plenty of download speed for streaming, working remotely and gaming, while keeping your monthly rate budget-friendly — even after new-customer promotional rates expire.

Compare Shentel internet plans near you

Shentel cable TV overview

Shentel customers can save $20.00/mo. when combining any TV plan with any internet plan. TV plan prices will vary depending on your location, but the most common pricing is available in the table. Adding premium channel packages range from $10.99 to $17.95/mo.

Plan	Starting price*	Channel count	DVR hours
Starter TV	$75.42/mo.	30+	25
Advanced TV	$155.42/mo.	100+	100
Ultimate TV	$178.42/mo.	200+	250

Tips for Shentel shoppers

Getting Shentel service for the first time? Our internet experts recommend reviewing these key features as you consider the right Shentel plan for you.

Shentel availability, installation and TV channels

Shentel offers both fiber and cable internet service in Kentucky, Maryland, Virginia and West Virginia.

If service is being connected where there has been active cable service before, then you do not need to be home. However, if you are having digital cable installed or this is the first time your house has been connected to cable, you will need to be home to let the installer in. Digital service installation also includes a quick lesson on the features of the service and how to use them.

If you’re a fan of AMC networks, it’s worth noting that Shentel TV does not carry AMC networks, including AMC, BBC America, IFC, SundanceTV, We TV and more.

Shentel Customer Reviews:

26 customer reviews

Read Shentel reviews

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Our methodology

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction.

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.

For each sub-factor, we score all providers on a continuous scale of one to five, relative to the industry as a whole. Because the average download speed in America is currently 290 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between three and four. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 500 Mbps plan got a 3.71.

We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.

See how we review internet providers

Shentel FAQs

What should I do if I’m paying for more expensive service from Shentel but can only get basic channels?

You may need to run a channel scan on your TV. Using your remote, access the TV menu and verify that your TV is set to cable or CATV instead of antenna or air. You can now run a channel scan or auto program from your TV’s menu to have your TV search for the channels you were not receiving.

What should I do if my Shentel TV service has been interrupted?

Check that the problem is the cable service and not your TV set or equipment. If you have basic cable service, follow the applicable instructions to troubleshoot your device. If you have digital or HD cable service, follow these instructions. If the problem continues, contact tech support via phone at (800) 743-6835, email at support@shentel.com or chat on their website.

If my power goes out, will I still have Shentel phone service?

In some systems, there will be continued service for a few hours. However, in certain serviceable areas, it is not guaranteed your phone and 911 services will be functional if there is a power failure. Customers should take precautionary steps to prepare for this need, if desired.

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