{"id":2691,"date":"2024-06-18T17:10:51","date_gmt":"2024-06-18T17:10:51","guid":{"rendered":"https:\/\/www.actionstep.com\/?post_type=features&p=2691"},"modified":"2024-10-02T18:20:57","modified_gmt":"2024-10-02T18:20:57","slug":"client-communications","status":"publish","type":"features","link":"https:\/\/www.actionstep.com\/client-communications\/","title":{"rendered":"Client Communications"},"content":{"rendered":"
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\n\t\t\tLaw Firm Client Communications\t\t<\/h1>\n\t\t\t\t
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Stand out from the crowd by providing the best delivery of client communications. Impress clients with automated and personalized email communications that require little effort on your part. Make it easy for clients to receive updates on their matters with communications sent via a secure client portal or SMS.  <\/p>\n\n\t\t<\/div>\n\t\t\t

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\n Communicate with clarity <\/h2>\n

\n Create your perfect workflow to enhance the client experience by automating processes and tasks to send emails, reminders, and other communications to clients at the right time.\u00a0\u00a0 <\/p>\n <\/div>\n

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\n Never miss following up with new clients <\/h3>\n

\n Stay on top of your new clients by automating communications during the client intake process.\u00a0\u00a0 <\/p>\n <\/div>\n\n\n

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\n Keep clients informed <\/h3>\n

\n Automatically create tasks and reminder communications that will keep clients feeling informed at every stage of their journey with your law firm.\u00a0 <\/p>\n <\/div>\n\n\n

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\n Automate email creation <\/h3>\n

\n Create email templates that pull live matter data to generate emails faster using Actionstep\u2019s advanced document automation technology.\u00a0\u00a0 <\/p>\n <\/div>\n\n\n

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\n Link emails to matters <\/h3>\n

\n Keep track of all your communications by linking emails to matters. Each matter has its own inbox and outbox, so you can compose and send new messages directly from the matter, track replies, and send copies to your email inbox.\u00a0\u00a0 <\/p>\n <\/div>\n\n <\/div>\n <\/div>\n<\/section>\n\n\n

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\n Simplify communications with a secure chat <\/h2>\n
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Help clients feel prioritized and informed of their cases by communicating and sharing updates, documents, and more with clients through a secure portal. Actionstep\u2019s client portal chat allows you to set up an encrypted communication and document exchange platform for you and your client.   <\/p>\n\n <\/div>\n Explore Client Portal<\/a> <\/div>\n <\/div>\n<\/section>\n\n\n

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\n\t\t\t\tMake getting in touch with your clients effortless\t\t\t<\/h2>\n\t\t\t
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See a record of any text messages sent to clients within Actionstep. You can even integrate with your favorite SMS tools. <\/p>\n\n\t\t\t<\/div>\n\t\t\tView Integrations<\/a>\t\t<\/div>\n\t\t

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\n How Actionstep works for your firm <\/div>\n

\n Who we help<\/strong> <\/h2>\n
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Take control of your firm\u2019s success. Actionstep grows and evolves with your firm, supporting all practice areas and legal expertise.  <\/p>\n\n <\/div>\n

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