The Court found that Coles made misleading representations in 13 of the 14 ‘Down Down’ tickets that were considered in the liability hearing.
Our 13th weekly report shows retail petrol prices in the largest cities reduced to near pre-conflict levels and diesel prices falling further.
With recent events in the Middle East, consumers affected by travel delays or cancellations are encouraged to check their consumer rights.
Under new laws, some fuel and grocery retailers must accept cash payments for in-person purchases of up to $500 between 7am and 9pm. So if you need to, or want to, you can still use cash.
An increase in romance scams reports and money stolen across 2025 highlights the need for Australians to talk to family and friends about the tactics scammers use to build trust and steal money.
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A new mandatory merger control regime for notifying and assessing acquisitions is in effect from 1 January 2026.
The new regime is designed to strengthen Australia’s merger control and provide more certainty and transparency.
Businesses can charge a surcharge for paying by card, but the surcharge must not be more than what it costs the business to process that payment type.
Business must make sure their customers know about any card payment surcharges upfront.
Consumers are now, more than ever, making purchasing decisions on environmental grounds.
We'll be investigating a number of businesses for making potentially false or misleading environmental claims.
Work on some of the biggest issues facing consumers and businesses.
Join our team of smart and dedicated people from all walks of life to collaborate on meaningful matters and make a significant and lasting impact for all of Australia.
Related sites
Find recalled products, safety information about different products, and report unsafe products.
Find out how to recognise, avoid and report scams.
Find out about the Consumer Data Right, which gives you the right to share your data between service providers of your choosing.