{"id":43,"date":"2025-08-15T10:58:27","date_gmt":"2025-08-15T09:58:27","guid":{"rendered":"https:\/\/wpmlsupport.com\/?page_id=43"},"modified":"2025-10-10T19:47:16","modified_gmt":"2025-10-10T18:47:16","slug":"about-wpml-support","status":"publish","type":"page","link":"https:\/\/wpmlsupport.com\/about-wpml-support\/","title":{"rendered":"About WPML Support &#8211; Why This Service Exists"},"content":{"rendered":"<h2>Why I Started WPML Support<\/h2>\n<p>On August 14, 2025, WPML made a decision that left thousands of their customers stranded. Without any advance warning, <a href=\"https:\/\/wpml.org\/announcements\/2025\/08\/wpml-contractors-system-closing\/\" target=\"_blank\">they completely removed their Contractors system<\/a> and Job Board, citing &#8220;very low usage&#8221; as the reason.<\/p>\n<p><a href=\"https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-jobboard-closure.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49 size-large\" src=\"https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-jobboard-closure-1024x557.jpg\" alt=\"WPML Job Board Closure\" width=\"1024\" height=\"557\" srcset=\"https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-jobboard-closure-1024x557.jpg 1024w, https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-jobboard-closure-300x163.jpg 300w, https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-jobboard-closure-768x418.jpg 768w, https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-jobboard-closure-1536x836.jpg 1536w, https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-jobboard-closure.jpg 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\n<h2>The Problem This Has Created<\/h2>\n<p>This sudden removal has created several critical issues for WPML customers:<\/p>\n<p><strong>No Official Contractor Directory:<\/strong> WPML completely removed the Contractors page that listed official external professionals. Customers who need help beyond basic support can no longer find qualified WPML specialists.<\/p>\n<p><strong>No Job Posting System:<\/strong> Businesses can no longer post WPML-related projects or find professional developers for custom multilingual WordPress solutions.<\/p>\n<p><strong>Support Bottleneck:<\/strong> With WPML&#8217;s notoriously slow response times on their own support system, customers are left with nowhere to turn for urgent multilingual website issues.<\/p>\n<h2>The Solution: Professional WPML Support<\/h2>\n<p>Recognising this gap in professional WPML support, I launched WPML Support to provide what WPML customers desperately needed:<\/p>\n<ul>\n<li><strong>Fast Response Times<\/strong> &#8211; Issues diagnosed within hours, not days or weeks<\/li>\n<li><strong>Professional Expertise<\/strong>\u00a0&#8211; Years of hands-on WPML experience across hundreds of projects<\/li>\n<li><strong>Emergency Support<\/strong>\u00a0&#8211; Critical issues resolved quickly when your business depends on it<\/li>\n<li><strong>Transparent Pricing<\/strong>\u00a0&#8211; Fixed-price solutions with no hidden costs<\/li>\n<\/ul>\n<h2>My WPML Background<\/h2>\n<p data-pm-slice=\"1 1 []\">I have worked with WPML since the beginning and became one of the first official external Contractors back in 2011.\u00a0Over the past almost 15 years I have helped hundreds upon hundreds of companies and individuals with their WPML issues, ranging from configuration to integration to theme\/plugin internationalisation to full custom development solutions, and everything in between!<\/p>\n<p data-pm-slice=\"1 1 []\">Before WPML removed their contractor system, I was helping customers through their official channels.<\/p>\n<p>When that support network disappeared overnight, I knew WPML customers needed a reliable alternative for professional multilingual WordPress support: <a href=\"https:\/\/wpmlsupport.com\/\">WPML Support<\/a>.<\/p>\n<h2>Commitment to WPML Customers<\/h2>\n<p>WPML Support exists to fill the void left by WPML&#8217;s decision. Whether you need emergency troubleshooting, custom development, or comprehensive multilingual site setup, you&#8217;ll get the professional support you deserve with response times that actually matter for your business.<\/p>\n<p>Your multilingual WordPress site is too important to wait days or weeks for help.<\/p>\n<figure id=\"attachment_52\" aria-describedby=\"caption-attachment-52\" style=\"width: 926px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-contractor-profile.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-52 size-large\" src=\"https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-contractor-profile-936x1024.jpg\" alt=\"My original WPML Contractor profile\" width=\"936\" height=\"1024\" srcset=\"https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-contractor-profile-936x1024.jpg 936w, https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-contractor-profile-274x300.jpg 274w, https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-contractor-profile-768x840.jpg 768w, https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-contractor-profile-1404x1536.jpg 1404w, https:\/\/wpmlsupport.com\/wp-content\/uploads\/2025\/08\/wpml-contractor-profile.jpg 1463w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/a><figcaption id=\"caption-attachment-52\" class=\"wp-caption-text\">This used to be my original WPML Contractor profile<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Why I Started WPML Support On August 14, 2025, WPML made a decision that left thousands of their customers stranded. Without any advance warning, they completely removed their Contractors system and Job Board, citing &#8220;very low usage&#8221; as the reason. The Problem This Has Created This sudden removal has created several critical issues for WPML &#8230; <a title=\"About WPML Support &#8211; Why This Service Exists\" class=\"read-more\" href=\"https:\/\/wpmlsupport.com\/about-wpml-support\/\" aria-label=\"Read more about About WPML Support &#8211; Why This Service Exists\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"Why I Started WPML Support Services - Professional WPML Help","_seopress_titles_desc":"Learn why WPML Support was created after WPML removed their contractor system, leaving customers without fast professional help for multilingual WordPress sites","_seopress_robots_index":"","iawp_total_views":3,"footnotes":""},"class_list":["post-43","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/wpmlsupport.com\/wp-json\/wp\/v2\/pages\/43","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpmlsupport.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wpmlsupport.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wpmlsupport.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wpmlsupport.com\/wp-json\/wp\/v2\/comments?post=43"}],"version-history":[{"count":8,"href":"https:\/\/wpmlsupport.com\/wp-json\/wp\/v2\/pages\/43\/revisions"}],"predecessor-version":[{"id":117,"href":"https:\/\/wpmlsupport.com\/wp-json\/wp\/v2\/pages\/43\/revisions\/117"}],"wp:attachment":[{"href":"https:\/\/wpmlsupport.com\/wp-json\/wp\/v2\/media?parent=43"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}