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Viewing 13 replies - 16 through 28 (of 28 total)
  • Thread Starter watwebdev

    (@watwebdev)

    Hello AroundKW. I just wanted to quickly post a reply and say that we appreciate the work you have put into the plugin, the new features you released and are releasing in the near future.
    We will be re-writing the review to reflect the latest changes and changing the star rating accordingly.

    Thanks again.

    Hello scoopsmiles. I am sorry, but there is very little that can be done if you are getting an error and can not access the db.
    You could check your error log to see what errors were recorded and you can ask your host to increase your memory if that is the issue.

    The problem that theme developers face is that the wordpress import plugin has not been updated in a while, doesnt work with the latest version of wordpress and has many, many known issues within it.

    As you can see, even wp tavern posted about it as it seems really odd that such a vital plugin from the WordPress team is essentially abandoned.
    http://wptavern.com/whats-going-on-with-the-wordpress-importer

    The only way I could get the import to work was to move the site to a new location where I could play with it (as it was a live site) and then submit the import and pray it worked. Sometimes when you get an error, it has been suggested that if you refresh a few times, it can make it import. I have spent close to a week assigning all the images to the correct posts and fixing many issues caused by the import.

    Another suggestion would be to install your theme and manually add the content yourself based on their guide as that would not require the import. I know that is less than desirable, but it is all that is left if the import doesnt work and the theme developer is unwilling to assist you.
    I have seen some theme developers import the content into one of our sites with no issues at all. When we replicated their steps, all we got was issues so it could be due to the computer OS which has been suggested in the past by some theme developers.

    I just ran a test of my own and everything imported. Sort of.

    The wordpress importer confirmed that all media files had been imported, listing only a few. It did not list any posts, pages or anything else, yet they had all been imported.
    When I checked the media library, there were 425 unattached to any post.
    When I check the posts, the link it uses for all media files within posts is the old address and not the new one.

    It seems to me that it is importing everything, but not changing the link to the media in posts and pages as well as not assigning the media to the posts or pages.

    A real pain.

    Hope this helps you.

    Ok, I ran some tests to see what the issue could be for my site. With this site, I am importing an xml backup of site A into a copy of site B as I am merging two sites together, so it is a little more complex than the issue you are having.

    Here is what I did:
    1) disabled all plugins except contact form 7 which will have items in my import.
    2) Disabled all ithemes security settings
    3)disabled w3 total cache and disabled all options
    4) enabled twentyfourteen theme
    5) uploaded xml file to wordpress import and selected “assign posts to an existing user” and “Download and import file attachments”.

    I figured that the plugins and theme could be trying to process imported items such as media, which could cause the issue.

    The end result is far from perfect as all media imported is unattached to any post, which I will need to do manually. A real pain with 425 images! Also, all images within posts are linked to the OLD location, so I will need to find and replace their links within the database so that they point to the correct location.

    In your case, it is likely that the xml import file does not contain any of the data for your theme, just posts, pages, images etc.

    Please let me know how it goes on your end and make sure you frequently backup, you can never have too many backups.

    Thanks

    That is a huge issue. I have seen many theme developers create their own import plugins, but they can be a nightmare too as they need the site to be a clean install.

    I am working on an import now and have it on a test account so I can play with it without worrying.

    By the way Big Dave, I am also Dave and my friends call me Big Dave, nice to meet you 🙂

    First I think it is best that we check what size and volume we are importing.
    The file I have is 1.4MB
    It is a complete export of everything possible.
    I do not have a lot of posts, under 200 for sure.

    What size is your import? Is it a full import of everything or do they provide separate imports for different areas? What theme is it?

    I will update you when I have more info. Once I have ran tests and can see a clear path, I will let you know and I can help you if you like. If the method works for both of us, I can publish it as a guide so it can help others.

    Many thanks

    And here are the instructions for importing posts using the database: http://css-tricks.com/combine-all-the-posts-from-two-wordpress-blogs-into-one/

    You can then export your users with a plugin like Cimy User Manager https://wordpress.org/plugins/cimy-user-manager/

    Hope this helps

    And here are the instructions for importing posts using the database: http://css-tricks.com/combine-all-the-posts-from-two-wordpress-blogs-into-one/

    You can then export your users with a plugin like Cimy User Manager https://wordpress.org/plugins/cimy-user-manager/

    Hope this helps

    No, you are not doing anything wrong. There are serious issues with this plugin that have not been addressed.

    I posted the info below in a different ticket, but will add it here as it relates.

    We have seen this problem a lot in the past as we frequently move sites for our clients. It is (to say the very least) a complete and utter nightmare.
    It is also worth noting that when installing the plugin, you even get a warning that it has not been tested with the latest WordPress version, is only compatible up to 3.8.3 and was last updated some 7 months ago. However, there may not be a need to update it, but the least they could do is update the “compatible up to” so that you do not get the warning when installing it.

    WP Tavern covered this a while back: http://wptavern.com/whats-going-on-with-the-wordpress-importer

    Issues reported here: https://core.trac.wordpress.org/ticket/18602
    and here: https://core.trac.wordpress.org/ticket/16404

    There seems to be no resolution or action on updating the code.

    From my experience, the issues are:
    1) 500 Internal Server Error
    2) Other general failure (for large files only)
    3) Images either a) dont import, b) import but are unassigned to any post or page, c) link to the old location or d) a mix of a-c.

    The only solution that I can actively find is to manually export the posts from the database, update the post numbers so they are after the last post number on your new site, import it, upload images from the old site to the new site and lastly do a find and replace to fix all links to your old site so they point to your new site.
    That is a real pain, but it seems that there really is no other way.

    We have seen this problem a lot in the past as we frequently move sites for our clients. It is (to say the very least) a complete and utter nightmare.
    It is also worth noting that when installing the plugin, you even get a warning that it has not been tested with the latest WordPress version, is only compatible up to 3.8.3 and was last updated some 7 months ago. However, there may not be a need to update it, but the least they could do is update the “compatible up to” so that you do not get the warning when installing it.

    WP Tavern covered this a while back: http://wptavern.com/whats-going-on-with-the-wordpress-importer

    Issues reported here: https://core.trac.wordpress.org/ticket/18602
    and here: https://core.trac.wordpress.org/ticket/16404

    There seems to be no resolution or action on updating the code.

    From my experience, the issues are:
    1) 500 Internal Server Error
    2) Other general failure (for large files only)
    3) Images either a) dont import, b) import but are unassigned to any post or page, c) link to the old location or d) a mix of a-c.

    The only solution that I can actively find is to manually export the posts from the database, update the post numbers so they are after the last post number on your new site, import it, upload images from the old site to the new site and lastly do a find and replace to fix all links to your old site so they point to your new site.
    That is a real pain, but it seems that there really is no other way.

    Forum: Plugins
    In reply to: [GEO my WP] Premium Add-ons
    Thread Starter watwebdev

    (@watwebdev)

    Hello and thank you for your replies. We have been busy with new projects and I haven’t been able to check your last reply until now.

    1) I would love to test that. Maybe we can also review your premium add-ons?

    2) Great to hear I could help.

    3) I think the easiest way is to have the pins/images assigned to the category and to the posts. When viewing more than one category, the category pins/images are used. When viewing one category, the post pins/images are used.
    The issue at the moment is that if someone views all businesses, it can seem very confusing if they all have different or the same pins.

    4) There is nothing you can do about the accuracy of the location data being provided. However, you could have an option to not check the users location and set where to center the map.
    For my project, we have a small number of businesses within one area. If I load the map, it shows all pins, plus my pin, but as my pin is miles out, the map is huge and the businesses we list are a small group in one corner.
    Another option could be added that would allow the user to load their location so that they can see where they are, but to be honest I do not think that is needed too much as google can provide directions to get to the location.
    After all, my location does not mean I am in the area. I could be thousands of miles away researching which restaurant to take my family to.
    I believe that there are two types of users you would have visiting a site using your plugin. These are users who are in the area and users who plan to visit the area. If the user plans to visit the area, you really do not need to show their location pin on the map.
    That leads me to another thought. Maybe you could have an option such as “display users location on map only if they are within x miles/km of one pin on the map”.

    5) If I am not mistaken, it shows the users location pin on the map when it loads. Please forgive me if I am wrong, I do not have time at the moment to go and check the test instal I made.
    Off the top of my head, this item is effected by #4 mentioned above.

    Forum: Plugins
    In reply to: [GEO my WP] Premium Add-ons
    Thread Starter watwebdev

    (@watwebdev)

    Hello, I will add my comments below.

    1) That is what we are looking for. I understand features are free, but polish and sparkles are extra. We want the polish and sparkles. Thank you.

    2) I think I need to explain this more. We are creating a guide for a certain area and I need to display multiple locations for a business. Maybe I could do this by loading the map and using a tag? We will have businesses listed and the cat will be something like computer-shop, but if one of them is called “AA Computer Shop”, we need to be able to have one page for that computer shop where we display a map containing all their links.
    I am sure we could figure out a way to do this if you wanted to work with us. Doing this for one post will be a nightmare. However, I think we could create 3 posts, one for each location with the first post being the main listing for that business. Then we simply redirect the other two posts to the first post and bang! 3 listings, 1 post, all clicks are redirected to the first post.

    3) The idea here is that if a customer viewed the main map, it would display the icons for categories so they could clearly see what category they were from. If they then viewed the category it would instead show company logos so they can easily be identified.

    4) From what I saw, your maps added a pin for the customers location. The issue here is that for PCs that location is usually 20-50 miles out, for cell phones it is pretty accurate. If the customer is using a PC, then their location is out by a lot and the map of the area we cover is much smaller and doenst make much sense.

    5) Nice, we can zoom to fit the pins on the map. Is that setting in the free version.

    Our review is located here: http://watwebdev.com/store-locator-plugins-for-wordpress/
    Would love your feedback, feel free to contact us via the website.

    Thread Starter watwebdev

    (@watwebdev)

    Hello Jan, I was not aware that was not allowed. Does it state that in the guidelines? If so, I can ensure we do not do that in future. However, our review included many items I couldnt include in the forum review and I felt it was helpful to the user as it includes all other google map plugins.
    As a developer I can include links to premium features, but as a reviewer I can not include links to the full review of all other plugins, especially when this one does not work?

    Agreed, they could have at least mentioned it in the forums. Why are we hearing this from a fellow user? Thanks for that Dalton by the way, but it really should have been done by the author.
    Also, I think WordPress should have a feature that allows an author to update the plugin and mark it as a fix for vulnerabilities. It then notifies the wordpress installation which triggers an email to the webmaster for that site, or notifies all admins. Even the mod admits it sucks, so why has nothing been done about it?

    “we haven’t acted the ideal way when we released the first security patch in 2.6.7.” “This is an extremely important 0-day security issue that we haven’t handled correctly.”
    Seriously? You’re saying you didnt handle it correctly, put 1.7 million websites at risk but you will do it better next time.
    Why didn’t you do it right this time?

    Sorry, but for me, its a case of deactivate, delete.
    You have a lovely plugin, but with security issues like this, they need to be addressed properly and they need to be addressed immediately, you can not wait around, sit on your hands and let a fellow user notify the community. And yes, for the record, we have made many plugins, some of which had vulnerabilities found in them. We pulled out all stops, notified all customers the best we could and got it fixed. So I know it is not easy and is a complete nightmare.

    georgia.d.davenport, all you can do is replace all the files with fresh files and try to check the database. You really need to ensure that you regularly backup in future. We backup the database via email as all files can be obtained again, but the database can not, except from a backup. Maybe try asking the guys at sucuri.net for help.

Viewing 13 replies - 16 through 28 (of 28 total)