Worldline WLOP Status

Monitoring - Please be informed that the technical interruption impacting WorldPay transactions processing is still ongoing.

We are in contact with the responsible external party and will update you as soon as the activity is restored to normal.
Mar 07, 2026 - 00:38 CET

Identified - We would like to inform you about an ongoing issue with WorldPay transaction processing as from 23:00 CET on 06/03/2026.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.
Mar 06, 2026 - 23:56 CET

Uptime over the past 90 days. View historical uptime.

Acquiring solutions Degraded Performance

90 days ago

100.0 % uptime

Today

AIB Operational

ANZ Bank Operational

Arkea Operational

Aurora Operational

Banque Postale Operational

Bambora Operational

Banco Sabadell Operational

Banque Populaire, Caisse d'Epargne, BRED Operational

Barclays Operational

BBVA Operational

BNG Bank Operational

BNL Positivity Operational

BNP Paribas Operational

BS Payone Operational

Caisse d’Epargne Operational

Caixa Catalunya Operational

Card Complete Operational

Carrefour Banque Operational

Cielo Operational

CMI Operational

Crédit du Nord Operational

Chase Paymentech Operational

Crédit Agricole Operational

Crédit Mutuel, CIC, BECM Operational

COFIDIS Operational

Cofinoga Operational

Concardis Operational

Elavon Operational

Europabank Operational

European Merchant Services (EMS) Operational

Evo Payments Operational

First Data (Merchant Solutions) Operational

Global Payments Operational

HSBC Operational

Ikano Operational

Intersolve Operational

ING Operational

JCB Operational

La Caixa Operational

La Poste Operational

LCL Operational

Limonetik Operational

Lloyd Operational

M&S Bank Operational

Nexi Operational

Paysquare BV Operational

PostFinance Operational

Redsys Operational

90 days ago

100.0 % uptime

Today

Santander Operational

SBSA Operational

SIX Payment Services Operational

Société Générale Operational

Teller (Nets) Operational

Trésor Public - Banque de France Operational

Unicre Operational

UOB Operational

Westpac Operational

Wirecard AG Operational

Worldline Operational

WorldPay Degraded Performance

Worldline Fraud expert service Operational

Portals & reporting Operational

Back Office Ogone Operational

e-Portal Operational

SMB Merchant Portal Operational

MyPerformance Operational

Financial clearing and settlement service (Collect) Operational

Direct Support Site (https://docs.direct.worldline-solutions.com/) Operational

Legacy Support Site (https://support.legacy.worldline-solutions.com/) Operational

Payment methods solutions Operational

AIRPLUS Operational

AliPay Operational

American Express Operational

Apple Pay Operational

Bancontact Operational

Belfius Direct Net Operational

Carte bancaire Operational

CBC / KBC Online Operational

Cetelem Operational

Diners Club Operational

DISCOVER Operational

EPS Operational

Facilipay Operational

Gift Cards Operational

Giropay Operational

iDEAL Operational

ING Home'Pay Operational

JCB Operational

Klarna Operational

Maestro Operational

M&S Budget Card Operational

M&S Charge Card Operational

M&S Credit Card Operational

M&S Debit Card Operational

Mastercard Operational

Multibanco Operational

PassES Operational

PayPal Operational

Paysafecard Operational

PostFinance E-finance Operational

PostFinance Card Operational

SEPA Direct Debit Operational

Sofinco Operational

Spirit Of Cadeau Operational

TWINT Operational

VISA Operational

Payment integrations Operational

Direct Server to server API Operational

Direct Client API Operational

Direct Hosted Payment Pages Operational

Direct Hosted Tokenization Pages Operational

Worldline Batch transaction processing Operational

Worldline e-Terminal Operational

Worldline Ecommerce Payment Pages Operational

Worldline DirectLink API's Operational

Worldline FlexCheckout Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Update of our TEST & Archives database on 18/03/2026 Mar `18`, `2026` `14:30`-`15:30` CET

In order to provide you with a secure, reliable and innovative online payment platform we must periodically update our test and production environments.

Please be informed that an update will take place to the TEST & Archives databases on 18/03/2026, between 14:30 and 15:30 CET.

Impact on your TEST account:

The TEST environment and the archives database will be unavailable for 20 seconds during the maintenance.

We have performed testing on our internal system to ensure that the planned maintenance can be completed within the proposed timeframe.

During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.

To minimize the impact on your business, all updates are always performed during off-peak time frames.

We apologise for any inconvenience resulting from the timing of this update

Please don't hesitate to contact us in case you have any questions.
Posted on Mar 04, 2026 - 08:48 CET

Past Incidents

Mar 7, 2026

Unresolved incident: Service interruption with WorldPay.

Mar 6, 2026

Worldline Slow Response Time

Resolved - We would like to inform you that your customers may have experienced time-outs or higher than expected latency for processing transactions between 23:10 05/03/2026 and 03:35 CET 06/03/2026.

All transactions that were not affected by a time-out have been successfully processed and have the correct statuses.

The service has been restored to normal operating conditions.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Mar 6, 08:00 CET

Investigating - Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 23:10 CET.

Our dedicated teams are working hard on this with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Mar 5, 00:00 CET

Mar 5, 2026

Service interruption with Worldline Acquiring

Resolved - Please be informed that due to a technical issue, some of your customers might have been unable to make Bancontact payments online via Worldline Acquiring on 05/03/2026 between 03:46 and 09:45 CET.

We confirm that a workaround has been implemented by Worldline acquiring team and as of 09:45 CET on 05/03/2026, normal service has been resumed. Your customers are now able to make payments normally.

We regret the situation and any potential inconvenience.
Mar 5, 14:31 CET

Monitoring - We would like to inform you that a fix has been implemented, and we are actively monitoring the situation to ensure full resolution.

An update will be provided shortly.

We apologise for any inconvenience caused.
Mar 5, 11:26 CET

Update - We are continuing to work on a fix for this issue.
Mar 5, 09:20 CET

Update - Please note that the service interruption with the processing of Bancontact and Worldline Acquiring transactions is still ongoing and new impact waves have been observed.

Worldline technical experts keep investigating the situation with the highest priority.

Thank you for your patience and we sincerely apologise for any potential inconvenience.

Update will follow upon outcome of our further investigation.
Mar 5, 09:19 CET

Identified - We would like to inform you about an ongoing issue with Worldline Blue transaction processing as from 03:46 CET on 05/03/2026.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.
Mar 5, 08:26 CET

Update of our PRODUCTION database POSTPONED

Completed - The scheduled maintenance has been completed.
Mar 5, 07:00 CET

Scheduled - Please be informed that the maintenance at Worldline in the PRODUCTION environment, originally scheduled for 26/02/2026, has been POSTPONED.

The maintenance will now take place on 04/03/2026 between 18:00 and 05/03/2026 07:00 CET.

Impact on your PRODUCTION account:

The PRODUCTION environment will be unavailable for 20 seconds during the maintenance.

During the update our team of experts will also monitor all processes closely to ensure that the maintenance is correctly completed and any resulting issues are immediately addressed.

To minimize the impact on your business, all updates are always performed during off-peak time frames.

Please don't hesitate to contact us in case you have any questions.
Feb 25, 09:11 CET

Mar 4, 2026

Planned maintenance at Worldline: No impact foreseen

Completed - The scheduled maintenance has been completed.
Mar 4, 17:00 CET

Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 04/03/2026 between 08:00 and 17:00 CET.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET.

Please forward this information to your technical department.
Feb 18, 08:46 CET

Mar 3, 2026

Service with iDeal restored

Resolved - Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDeal on 02/03/2026 between 16:40 and 18:35 CET.

We confirm that as of 18:35 CET on 02/03/2026, normal service has been resumed and your customers will now be able to make payments normally.

We regret the situation and any potential inconvenience.
Mar 3, 09:12 CET

Planned maintenance at Worldline: Slight interruptions possible

Completed - The scheduled maintenance has been completed.
Mar 3, 07:30 CET

Scheduled - Please be informed that the maintenance at Worldline in the PRODUCTION environment, originally scheduled for 24/02/2026, has been POSTPONED.

The maintenance will now take place on 03/03/2026 between 06:30 AM and 07:30 CET.

During the indicated period, your customers may experience slight interruptions with performing online transactions .Our team of experts will monitor all processes closely to ensure that all the maintenance activities are correctly executed and completed.

There is no action nor change required from your side.

Thank you for your understanding and we apologise for any inconvenience caused.
Feb 23, 11:12 CET

Mar 2, 2026

Planned maintenance at Worldline: No impact foreseen

Completed - The scheduled maintenance has been completed.
Mar 2, 17:00 CET

Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 02/03/2026 between 08:00 and 17:00 CET.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET.

Please forward this information to your technical department.
Feb 16, 08:59 CET

Service interruption with WorldPay

Resolved - Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via WorldPay on 02/03/2026 between 00:40 and 04:30 CET.

We confirm that as of 04:30 CET Today, (02/03/2026), normal service has been resumed and your customers will now be able to make payments normally.

We also confirm that the issue has an external responsibility (independent of Worldline).
Mar 2, 08:44 CET

Identified - We would like to inform you about an ongoing issue with WorldPay transaction processing as from 00:40 CET on 02/03/2026.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.
Mar 2, 02:01 CET

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

Technical issue causing incomplete or invalid transactions

Resolved - Due to a technical issue, some of your transactions may have been set to an incomplete or invalid status on 27/02/2026 between 23:00 and 23:28 CET.

We confirm that as of 23:28 CET on 27/02/2026, normal service has been resumed and your customers will now be able to make payments normally.

We also confirm that the issue has an external responsibility (independent of Worldline).
Feb 27, 23:53 CET

Identified - Please be informed that due to an ongoing technical issue on 27-feb-2026 since 23:00 CET, some of your transactions may be set to an incomplete or invalid status.

We are investigating the situation with the highest priority.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Feb 27, 23:39 CET

Feb 26, 2026

Planned maintenance at Worldline: No impact foreseen

Completed - The scheduled maintenance has been completed.
Feb 26, 17:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 08:00 CET

Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline PRODUCTION environment.

The maintenance is announced for 26/02/2026 between 08:00 and 17:00 CET.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET.

Please forward this information to your technical department.
Feb 10, 16:31 CET

Feb 25, 2026

Worldline Slow Response Time & Payment Platform Perturbation

Resolved - Please be informed that your customers may have experienced perturbations performing transactions using the Worldline (WLOP) platform as from 14:50 CET on 25 Feb 2026.

We are pleased to announce that the system returned to normal operating conditions at 18:08 CET.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Feb 25, 19:31 CET

Update - We would like to inform you that the perturbation affecting the payment processing on the Worldline (WLOP) platform is still ongoing.

Our dedicated team of experts is actively working with the utmost priority to restore the activity to normal operating conditions.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Feb 25, 18:07 CET

Update - Please be reminded that your customers might still experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 25/02/2026 at 14:50 CET.

We would like to assure you that the investigation persists. Our dedicated teams are working hard on this with the aim to restore the activity to normal operating conditions as soon as possible.

You will be updated on a regular basis.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Feb 25, 16:37 CET

Identified - Please be informed that your customers might currently experience higher than expected latency in the processing of transactions and, potentially, a number of time-outs since 25/02/2026 at 14:50 CET.

Our dedicated teams are working hard on this with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Feb 25, 15:10 CET

Feb 24, 2026

No incidents reported.

Feb 23, 2026

Planned maintenance at Worldline: No impact foreseen

Completed - The scheduled maintenance has been completed.
Feb 23, 17:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 08:00 CET

Scheduled - In order to provide you with a secure, reliable and innovative online payment platform we must periodically perform maintenances in our Worldline TEST environment.

The maintenance is announced for 23/02/2026 between 08:00 and 17:00 CET.

No interruption is expected. Nonetheless, we will monitor that transactions are being processed normally as of 08:00 CET.

Please forward this information to your technical department.
Feb 10, 16:25 CET

Feb 22, 2026

No incidents reported.

Feb 21, 2026

Service interruption with CB

Resolved - Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via CB on 21-02-2026 between 07:20 and 16:06 CET.

We confirm that as of 16:06 CET on 21-02-2026, normal service has been resumed and your customers will now be able to make payments normally.

We also confirm that the issue has an external responsibility (independent of Worldline).

We regret the situation and any potential inconvenience.
Feb 21, 16:45 CET

Update - Please be informed that the perturbation impacting CB 3-D Secure Authentication is still ongoing.

We are in contact with the responsible external party. An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding of the matter.
Feb 21, 15:37 CET

Update - We have informed you earlier about a perturbation on our Worldline (WLOP) platform on 21-02-2026 as from 7:20 CET.

Following investigation by our technical experts, please be informed that the perturbation concerns the CB service only.

If you do not use this specific service, please note that this issue has no impact on your business and you can ignore these communications. You will not receive further notifications regarding this issue.

However, if your business benefits from the CB service, we will provide you with more updates shortly.

We also confirm that the issue has an external responsibility (independent of Worldline).
Feb 21, 11:29 CET

Monitoring - We have informed you earlier about a perturbation on our Worldline (WLOP) platform on 21-02-2026 as from 7:20 CET.

Following investigation by our technical experts, please be informed that the perturbation concerns the CB service only.

If you do not use this specific service, please note that this issue has no impact on your business and you can ignore these communications. You will not receive further notifications regarding this issue.

However, if your business benefits from the CB service, we will provide you with more updates shortly.

We also confirm that the issue has an external responsibility (independent of Worldline).
Feb 21, 09:52 CET

Identified - We would like to inform you about an ongoing issue with CB transaction processing as from 7:20 CET on 21-02-2026.

We are investigating the situation with the highest priority. An update will be provided shortly.

We appreciate your understanding of the matter.
Feb 21, 09:04 CET

Related

Scheduled Maintenance

Update of our TEST & Archives database on 18/03/2026 Mar 18, 2026 14:30-15:30 CET

Past Incidents

Update of our TEST & Archives database on 18/03/2026 Mar `18`, `2026` `14:30`-`15:30` CET