Question 1

🎶 How to Distribute Your Music on Digital Platforms?

Accepted Answer

Wiseband allows you to release your music across a wide range of platforms (Apple Music, Amazon, Spotify, Deezer, Napster, Qobuz, Beatport, etc.). Here's a step-by-step guide to help you distribute your music!

📢 Step 1: Create an Article

Go to the "Distribution" / "Digital Catalog" page and click on "New Distribution".
Choose the groupe to distribute
Select the format of your release: Single / EP / Album

Note: Whenever the "?" symbol appears during the creation of your album, you can hover over it to get additional information about the current step. Once your article is created, it will appear in your article list on the "Digital Catalogue" page of your account.

📢 Step 2: Upload Your Files in the Correct Format

Once on the article creation page, you can upload the cover of your release. Here are the required criteria:

Dimensions: 30003000 px ideally (14481448 px minimum)
Format: JPG
Colorimetry: sRGB (no Display P3) Then, upload your tracks in MP3, WAV, or FLAC. Here are the requirements for each format:
MP3: 320 kbps
WAV: 16 bits (or 24 bits HD)
FLAC: 16 bits

Tip: We recommend uploading your files in WAV format, as MP3 is not accepted by some platf

Question 2

🎶 How to Resolve Artist Mapping Errors on Platforms?

Accepted Answer

🎶 How to Resolve Artist Mapping Errors on Platforms?

When you make a distribution request, Wiseband does its best to ensure your release reaches the right place at the right time. However, once your music is sent to the platforms, it is formatted, sorted, and then assigned to an artist profile. In some cases, the profile might belong to another artist who shares the same name as you. No worries, we have all the necessary tools to fix this!

📢 Solutions to Different Artist Mapping Errors:

1️⃣ Artist Mapping Error on Spotify

Log in to your Spotify For Artists account. You can sign up here by following our advice in our Spotify For Artists article.
Go to the "Spotify Content-Mismatch" portal: https://artists.spotify.com/c/content-mismatch
Select the artist name attached to your account.
Choose "Some of my music is on another artist's profile".
Provide the link to the incorrect artist's page.
Provide the link to your single, EP, or album in question and validate.
Note: Spotify may take up to 15 days to process an artist mapping request. Be patient 🙂.

2️⃣ Artist Mapping Error on Apple Music

Log in to your Apple Music For Artists account. You can sign up here by following our advice in our Apple Music For Artists article.
On desktop, scroll down and click on "contact us". On the app, click your profile at the top right and select "contact us" a

Question 3

🎶 How to Switch Distributors and Re-Distribute Your Music with Wiseband? (In 3 Easy Steps)

Accepted Answer

If you want to migrate your music catalog to Wiseband, it is possible with a simple process. This guide explains the essential steps to change distributors and redistribute your products with Wiseband, while preserving your statistics and metadata for a smooth and uninterrupted transition.

📢 Step 1: Retrieve Files and Metadata from Your Previous Distributor

To ensure your releases remain properly linked to their history and do not lose their statistics (streams, playlists, etc.), you need to submit your products exactly as they were distributed with your original distributor.

Note: A product can be a Single, EP, Album, or Compilation. Before starting the redistribution process with Wiseband, gather all the necessary information and files from your previous distributor. This includes:

High-quality audio files (WAV, FLAC, etc.)

The product's cover artwork

The product's UPC barcode (or EAN if in the US/Canada)

The ISRC codes for the tracks (and ISWC if you're affiliated with SACEM)

The original release date of the product

Exact metadata (titles, artists, collaborators, etc.) This information will help maintain the continuity of your statistics and avoid permanent duplicates on streaming platforms.

📢 Step 2: Re-Distribute Your Tracks with Wiseband

Once you have all these elements, manually create each product in your Wiseband account, using exactly the same information and files. Be sure to re-dis

Question 4

🚫 Why Your Release May Have Been Rejected?

Accepted Answer

For artists and labels, making music available on streaming platforms is a key step in reaching audiences. However, a release may sometimes be rejected for digital distribution if it does not meet platform requirements and/or Wiseband’s distribution standards.

It is also important to understand the concept of artistic coherence. We accept releases that demonstrate a consistent artistic direction, both in their creative content and in the accuracy and consistency of the information provided.

We understand that a distribution refusal can be frustrating. Please keep in mind that our goal is always to help you reach your audience while ensuring compliance with platform guidelines and providing the best possible listening experience for users.

In this article, we explain the main reasons why a release might be rejected and how to avoid these issues in the future.

1️⃣ Reported Content, Potential Rights Issues, or Infringement Concerns

If your music is flagged for copyright violations or other legal concerns, it may be rejected. Failure to respect intellectual property rights is a common reason for refusal. Make sure you hold all necessary rights for every element of your music, including any samples used.

2️⃣ Suspected Use of AI-Generated Content

AI-generated content is becoming increasingly popular. While it can be a creative tool, it may also be misused to distribute content automatically in order to generate artificial streams. In addition, AI-gen

Question 5

🚀 Service Evolution

Accepted Answer

🚀 Service Evolution

Wiseband Evolves Its Offerings: More Flexibility for Artists, More Possibilities for Labels

In a constant effort to adapt to the needs of independent artists and labels, Wiseband is evolving its offerings.

The objective: to provide flexible, accessible and effective solutions, while strengthening the support and involvement of our team in the success of our artists' musical projects.

🎧 More Flexibility for Artists

Now, a new offering at only €2.99/month (or €29/year) is available, allowing any artist to make their music accessible on all streaming platforms (Spotify, Apple Music, Deezer, etc.) as well as on social networks (Instagram, TikTok, YouTube Shorts…).

And other options allowing you to:

Extend the number of distributed artists to 5, 10 or even unlimited from the same Wiseband account. This option is practical for managers, beatmakers or developing labels.
Benefit from a fixed 9% commission on revenue
Receive their royalties every month
Distribute for life without fees when the subscription is stopped.

All distribution options remain included:

Automatic royalty sharing between collaborators
Pre-save link
Access to daily streams
Detailed sales reports

🚀 More Support for Ambitious Projects

For artists and labels seeking maximum support and a partner for developing their career, Wiseband now offers a distribution service without subscription.

This

Question 6

Wiseband’s sales reporting and payment schedule

Accepted Answer

Understanding Wiseband’s sales reporting and payment schedule

At Wiseband, we place great importance on transparency, consistency, and accuracy in sales reporting for our artists and labels.

Wiseband reporting schedule

Sales reporting has always been carried out on the 15th of each month on your Wiseband account.

This process allows us to:

Centralize data received from platforms
Verify the accuracy of reports
Ensure clear and easy-to-understand reporting

Standard payment timelines

In general, your Wiseband account is credited approximately 45 days after the end of the sales month for the following platforms (non-exhaustive list):

YouTube
Apple Music
Deezer
TikTok
Qobuz
Amazon
Other partner platforms

Amounts are credited using the exchange rate applicable on the day the revenues are received by Wiseband.

Specific case: Spotify

We are currently required to adjust Spotify’s reporting and payment schedule in line with the platform’s actual payment delays.

➡️ As a result:

Spotify reporting is now delayed by one additional month
Sales for October will therefore be reported on January 15, instead of the usual date

This adjustment ensures that reported amounts exactly match the payments actually received.

Our commitment

Wiseband remains committed to:

Providing reliable and transparent reporting
Clearly informing you of any changes affecting your revenues
Maintaining regular communicati

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