Question 1

How do I create a vendor account?

Accepted Answer

Click "Join as a Vendor" on our homepage or visit the vendor signup page. You'll need to provide your business details, listing category, and contact information. Once submitted, our team will verify your account within 24-48 hours.

Question 2

How much does it cost to create listings?

Accepted Answer

Creating a vendor profile and creating listings on WedWinks is completely free. There are no hidden fees or charges to get started. Simply sign up, complete your profile, and start receiving inquiries from couples.

Question 3

How do I receive bookings from couples?

Accepted Answer

Once your profile is live, couples can browse and find your listings. They can send you inquiries directly through our messaging system. You'll receive notifications for every new inquiry so you can respond promptly.

Question 4

Can I manage multiple listings?

Accepted Answer

Yes! You can create multiple listings under one vendor account. For example, if you offer both photography and videography, you can create separate listings for each with their own pricing and portfolios.

Question 5

How do reviews work?

Accepted Answer

After a couple's event, they can leave a review for your listings. Reviews are verified to ensure authenticity. You can respond to reviews publicly to engage with your clients and build trust.

Question 6

How do I update my availability?

Accepted Answer

Use the Calendar feature in your vendor dashboard to mark your available and booked dates. This helps couples see your real-time availability and reduces back-and-forth communication.

Question 7

What if I need to cancel a booking?

Accepted Answer

We understand that cancellations happen. Please communicate with the couple through our messaging system as soon as possible. Our support team can help mediate if needed. Frequent cancellations may affect your profile visibility.

Question 8

How can I improve my profile visibility?

Accepted Answer

Complete your profile with high-quality photos, detailed descriptions, and competitive pricing. Respond to inquiries quickly and maintain a high rating to boost your visibility in search results.

Question 9

How do I contact WedWinks support?

Accepted Answer

You can reach our vendor support team through the Contact Us page, by emailing contact@wedwinks.com, or through the help section in your vendor dashboard. We typically respond within 24 hours.

Question 10

Can I offer discounts or packages?

Accepted Answer

Absolutely! You can create custom packages, seasonal offers, and bundle discounts directly from your listing page. Highlighting special deals helps attract more couples to your listings.

Question 11

How can I claim an existing listing?

Accepted Answer

If your business is already listed on WedWinks but you haven't claimed it yet, follow these steps:

Search for your listing on WedWinks and open the listing detail page.
In the "About" section, click on the vendor name to visit the vendor profile page.
On the right side of the vendor profile, click the "Claim this profile" button.
A verification email will be sent to the email address associated with the listing.
Follow the instructions in the email to complete the claim process and link the listings to your existing or new vendor account.

If you don't see the claim option, feel free to reach out to us at contact@wedwinks.com or through our Contact Us page for assistance.

Vendor Help Center

Frequently Asked Questions

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