{"id":3530,"date":"2018-09-22T10:10:08","date_gmt":"2018-09-22T10:10:08","guid":{"rendered":"https:\/\/voidcoders.com\/?page_id=3530"},"modified":"2020-05-07T15:42:27","modified_gmt":"2020-05-07T15:42:27","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/voidcoders.com\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<h2>Try Before Buying<\/h2>\n<p>All our products have\u00a0<strong>live demo<\/strong>\u00a0so that our customers can check what they are buying. We advise you to\u00a0<strong>properly check<\/strong>\u00a0our plugins and\u00a0<strong>ask questions<\/strong>\u00a0on our <a href=\"http:\/\/support.voidcoders.com\/\">support portal<\/a>, live chat, social media or blogs. Our expert support engineers are always available to answer all your questions related to our products. Use our <a href=\"http:\/\/support.voidcoders.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Support Portal<\/a> to get fast support!<\/p>\n<h2>Refund Policy After Purchase<\/h2>\n<p>We firmly believe in and stand with\u00a0our products. But like any other software, we understand that sometimes they might not\u00a0work perfectly (without issues) for everyone all of the time. If you find a\u00a0<strong>bug<\/strong>\u00a0on our products that we are unable to resolve and if that makes the system unusable, we are more than happy to provide a complete refund within\u00a0<strong>14 days<\/strong>\u00a0of your original purchase. We\u00a0<strong>will not be responsible<\/strong>\u00a0for any issues that generate due to third party <strong>themes\u00a0and plugins<\/strong>.<\/p>\n<h3>A couple of small points you should consider<\/h3>\n<ol>\n<li>We cannot provide refunds due to technical issues unless you allow us to adequately try and assist you. If we are unable to resolve the issue for you, we will provide a refund. Before requesting a refund, please open a\u00a0support ticket <a href=\"http:\/\/support.voidcoders.com\/\">here<\/a> stating your issue in details along with screenshots.<\/li>\n<li>Refunds may only be issued within 14\u00a0days of the purchase date. After 14\u00a0days no refunds can be processed.<\/li>\n<li>Refunds will not be granted if you simply decide not to use the purchased products or you buy it by mistake. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.<\/li>\n<li>Refund will not be issued for any custom feature that was not present during the time when you bought it.<\/li>\n<\/ol>\n<h2>Acceptance of this Policy<\/h2>\n<p>When you are placing an order for any of our products, you indicate that you have read this refund policy properly. This also proves that you agree with and fully accept the terms of this refund policy. We ask you not to place an order with us if you do not agree with the terms and conditions.<\/p>\n<p>If any of the above criteria is met, then you are eligible for a refund.\u00a0<strong><a href=\"https:\/\/voidcoders.com\/contact-support\/\">Please use the contact form<\/a><\/strong>\u00a0and we will reply within 2 working days.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Try Before Buying All our products have\u00a0live demo\u00a0so that our customers can check what they are buying. We advise you to\u00a0properly check\u00a0our plugins and\u00a0ask questions\u00a0on our support portal, live chat, social media or blogs. Our expert support engineers are always available to answer all your questions related to our products. Use our Support Portal to &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/voidcoders.com\/refund-policy\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Refund Policy&#8221;<\/span><\/a><\/p>\n","protected":false},"author":639,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3530","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/voidcoders.com\/wp-json\/wp\/v2\/pages\/3530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/voidcoders.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/voidcoders.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/voidcoders.com\/wp-json\/wp\/v2\/users\/639"}],"replies":[{"embeddable":true,"href":"https:\/\/voidcoders.com\/wp-json\/wp\/v2\/comments?post=3530"}],"version-history":[{"count":1,"href":"https:\/\/voidcoders.com\/wp-json\/wp\/v2\/pages\/3530\/revisions"}],"predecessor-version":[{"id":9158,"href":"https:\/\/voidcoders.com\/wp-json\/wp\/v2\/pages\/3530\/revisions\/9158"}],"wp:attachment":[{"href":"https:\/\/voidcoders.com\/wp-json\/wp\/v2\/media?parent=3530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}