Userback Integrations: Automate Your Feedback & Bug Tracking Workflow

Connect Userback with the tools you already use including Jira, Slack, GitHub, and more. Automate feedback collection and sync status updates across your preferred platforms.

Featured Integrations

The tools our customers ♥️ love the most.

Why Integrate Userback?

Turn feedback into a seamless part of your dev cycle.

1. Seamless Workflow 

Don’t add to the noise. Userback acts as a seamless bridge between your users and your dev team, eliminating manual data entry and context switching.

  • Auto-Capture: We record console logs, screen resolution, and browser metadata.
  • No Copy-Pasting: Technical details flow directly into your engineering tools.
  • Instant Context: Devs get the full picture without asking follow-up questions.

2. Smart 2-Way Sync

Keep your teams aligned. Status updates sync bi-directionally in real-time, ensuring your project management tools and feedback loop are always in lockstep.

  • Jira: Resolve an issue in Jira, and it auto-resolves in Userback.
  • Linear: Re-open an issue in Linear, and the status syncs back instantly.
  • ClickUp: Keep task statuses and comments perfectly mirrored across platforms.

3. Flexible Triage & Routing

Your workflow, your way. Choose exactly how to handle incoming feedback based on project needs, complexity, or team preference.

  • Exclusive: Route specific feedback like “Bugs” directly to engineering tools.
  • Hybrid: Review in Userback first, then push approved items to tools.
  • Userback-Only: Manage and resolve feedback entirely within Userback for smaller projects.

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Frequently Asked Questions

Does Userback support 2-way sync?

Yes, we currently support full 2-way status and comment sync for Jira, ClickUp, and Linear. For other tools, we offer powerful 1-way push integrations.

Can I send specific feedback to specific tools?

Absolutely. You can set up routing rules to send “Bugs” to Jira and “General Feedback” to Slack, ensuring the right team sees the right data.

Is there a WordPress plugin?

Yes, our official WordPress plugin makes installation instant—no coding required.