RealtyNinja updates www.realtyninja.com

Improvement

We're excited to announce two major improvements for all RealtyNinja websites and MLS®/IDX Widgets powered by CREA DDF®.

⚡ Listings Now Update Twice Per Hour

One of the most requested improvements from our customers is finally here.

Previously, DDF® listings were updated every 2 hours. We've now reduced that interval dramatically, with new and updated listings syncing twice per hour.

That means:

• 🚀 New listings appear faster
• 🔄 Price changes are reflected sooner
• 🏡 Status updates reach your website more quickly
• 📈 Visitors see fresher, more accurate listing information

In a competitive market, even small timing improvements can make a difference. Your website is now staying even more closely aligned with the latest data available from your board.

📝 19 New Listing Details Added

We've also expanded the amount of property information available on listing detail pages by adding 19 additional fields to the listing details table.

New fields include:

• 🔥 Heating Type
• ⛽ Heating Fuel
• ❄️ Cooling Type
• 🍳 Appliances
• 💧 Water Source
• 🏠 Total Stories
• 🧱 Foundation Type
• 🚽 Half Bathrooms
• 🔥 Total Fireplaces
• 🚰 Sewer Information
• 📏 Frontage
• 📐 Depth
• 🚗 Access Type
• 🚙 Total Parking Spaces
• 🌳 Community Features
• 🏗️ Structure Type
• 🏢 Management Company
• 📋 Ownership Type

Available Now

Both improvements are now live for all RealtyNinja customers using CREA DDF® listing data. New listings will include the additional fields right away, while existing listings will be updated automatically the next time they refresh for any reason.

We've added a simple but effective way to reinforce your professional branding on your RealtyNinja website.

You can now set a site-wide title that appears directly underneath your name on all listing and building inquiry contact forms.

This helps visitors immediately recognize your role and credentials when contacting you about a property.

How It Works With Team Members

Many customers use RealtyNinja's team functionality to display multiple agents on their website.

As a reminder, individual agents already have their own Title field within the Agents section of the backend.

When viewing a listing assigned to a specific agent, that agent's title will now be displayed if one has been configured.

This gives you the flexibility to maintain a consistent professional title across your website while still allowing individual team members to showcase their own credentials.

Where to Find It

You'll find the new setting in your website's backend, in "Settings > Site Contact Info".

You can enter any title, such as:

• REALTOR®
• Broker
• Personal Real Estate Corporation
• SRES®
• etc.

Bonus feature: We now also display the secondary phone number associated with an agent (if they've added one) underneath their main phone number.

Let us know if you have any questions about this new functionality or need help setting it up! Cheers.

New

We're excited to announce a powerful new addition to every RealtyNinja website and MLS®/IDX Widget: Local Demographics.

Starting today, you'll find a brand-new Demographics tab on all listing and building pages, giving buyers valuable insight into the people and communities surrounding a property.

Using data provided by our partner Local Logic, visitors can now explore neighbourhood information including:

• 💰 Income (individual and household)
• 👥 Population and age distribution
• 🏠 Housing characteristics (owners vs. renters, housing types, and more)
• 👨‍👩‍👧‍👦 Household Composition (single-person households, families, couples, etc.)
• 🎓 Education Levels
• 🚗 Commuting Methods (car, transit, walking, cycling, and more)
• 🗣️ Languages Spoken (official languages and mother tongue)

Why This Matters

When buyers search for a home, they're not just evaluating the property itself, they're evaluating the lifestyle that comes with it.

Questions like:

• Is this neighbourhood family-oriented?
• Are most residents homeowners or renters?
• What age groups live here?
• How do people typically get around?
• What languages are commonly spoken?

These are all important factors that can influence a buying decision.

By providing rich neighbourhood insights directly alongside listing information, you can help buyers better understand an area before they even book a showing. The result is a more informative experience, increased engagement, and additional value that helps your website stand out from generic listing portals.

Available Automatically on All RealtyNinja Websites

The best part? There's nothing to configure.

This feature is now live and available automatically on all RealtyNinja websites and MLS®/IDX Widgets.

Simply open any listing or building page to see the new Demographics tab in action. Here's a live example.

We'd love to hear what you think!

Announcement

We want to remind all RealtyNinja customers to remain vigilant when receiving emails, phone calls, or text messages that appear to come from RealtyNinja.

Recently, a few customers reported being contacted by individuals impersonating RealtyNinja staff in an attempt to gain access to accounts or obtain sensitive information. Unfortunately, these types of phishing scams continue to target businesses across many industries, and real estate professionals are no exception.

While these communications may appear legitimate at first glance, it's important to remember that scammers can copy branding and create convincing messages designed to build trust.

How to Identify Legitimate RealtyNinja Emails

To help keep you safe, here are a few simple things to keep in mind:

• We will only email you from support@realtyninja.com or info@realtyninja.com
• We will never ask for your login credentials
• We do not require access to your account password to provide support

If anything ever feels off, trust your instincts and reach out to us directly.

What Should You Do?

If you receive one of these emails:

• Do not reply
• Do not click any links
• Do not allow them to make any changes
• Mark it as spam
• Block/delete the email

These individuals have no access to your website and are not affiliated with RealtyNinja in any way.

Learn More About Fraud Protection

You can always check out the Fraud Protection page on our website for more helpful tips: https://www.realtyninja.com/fraud-protection

On that page, you’ll find:

• A full list of our official phone numbers and email addresses G- uidance on how to verify if a message is truly from RealtyNinja
• Best practices for protecting your account and avoiding scams

As a reminder, we only communicate through our official channels, and any third-party partners we work with would never contact you claiming to be RealtyNinja.

Your Website Is Safe

Your RealtyNinja website remains secure and fully under control. There is no action required on your end.

If you ever have questions about your website’s performance, security, or anything else, our team is here to help.

Thanks for your attention to this, and as always, we appreciate your trust in RealtyNinja.

Improvement

PropTX (Ontario)

We're excited to announce that PropTX customers can now filter MLS® Search widgets by Site Influences.

A while back, we introduced the ability for customers using CREA DDF®, REBGV, FVREB, and CADREB data feeds to create MLS® searches that only display listings with specific site influences. Based on customer feedback, we're now bringing that same functionality to PropTX-powered websites.

The list of available site influences are:

• Arts Centre
• Awnings
• Backs On Green Belt
• Beach
• Built-In-BBQ
• Campground
• Canopy
• Clear View
• Controlled Entry
• Cul de Sac/Dead End
• Deck
• Electric Car Charger
• Fenced Yard
• Fishing
• Golf
• Greenbelt/Conservation
• Hospital
• Hot Tub
• Island
• Lake Access
• Lake Backlot
• Lake/Pond
• Landscape Lighting
• Landscaped
• Lawn Sprinkler System
• Level
• Library
• Lighting
• Major Highway
• Marina
• Other
• Park
• Part Cleared
• Patio
• Paved Yard
• Place Of Worship
• Porch
• Porch Enclosed
• Privacy
• Private Pond
• Public Transit
• Ravine
• Rec./Commun.Centre
• Recreation/Community Centre
• Recreational Area
• River/Stream
• Rolling
• School
• School Bus Route
• Seasonal Living
• Security Gate
• Skiing
• Sloping
• Subways
• Terraced
• Tiled/Drainage
• TV Tower/Antenna
• Waterfront
• Wooded/Treed
• Year Round Living

You can find the setting in "Widget Options" on any MLS® search widget.

Then choose one (or multiple) site influences from the dropdown provided, and save your changes.

That's it! Search results will now be restricted to the ones that match the site influences you've set.

We hope this new filtering option helps you create even more relevant and engaging property searches for your website visitors.

Please contact our team if you need help setting this up on your website or need us to refresh a particular listing that's missing site influences.

Improvement

We've added a new option that gives you more flexibility when displaying contact information for agents on your website.

You can now assign a Secondary Phone Number to individual agents on your team.

This is especially useful for agents who want to display both a mobile and office number, a direct line and assistant line, or any other secondary contact number.

How It Works

When editing or adding an agent in your website's backend, you'll now see a new field called Secondary Phone Number under the Agents section.

Improvement

We've made a small but meaningful improvement to our lead notification emails.

Lead emails now include helpful preview text (also known as preheader text), allowing you to quickly understand what an email is about directly from your inbox — without needing to open it first.

Most modern email applications display a preview of each message beneath the subject line. By adding custom preview text, important details are now easier to spot at a glance, helping you process leads and notifications more efficiently.

Updated Email Templates

The following email templates now include optimized preview text:

• Contact Form
• Buyers Form
• Sellers Form
• New Account Created / Activated
• User Subscribed to MLS Search
• Request Info on MLS Listing
• Request Info on Your Own Listing
• Request a Showing on MLS Listing
• Request a Showing on Your Own Listing
• Inactive Listing Notification
• Request Info on Building

See It In Action

See larger preview

Whether you're checking email from your desktop, phone, or tablet, these previews make it easier to identify important messages and respond to leads faster.

As always, we're continuing to make small improvements throughout the platform to help you stay organized, save time, and deliver a better experience for your clients.

Announcement

We want to make you aware of a situation that has recently come to our attention.

Some customers have received emails from individuals falsely claiming to be associated with RealtyNinja. These messages suggest there are urgent issues with your website, such as SSL problems, search engine indexing failures, or security risks, and then offer to “fix” them.

To be clear: these emails are not from us, and the claims being made are not legitimate.

What’s Going On?

These fraudulent emails are being sent from non-RealtyNinja email addresses (such as ones ending in @gmail.com) and are attempting to impersonate us in order to gain your trust.

How to Identify Legitimate RealtyNinja Emails

To help keep you safe, here are a few simple things to keep in mind:

• We will only email you from support@realtyninja.com or info@realtyninja.com
• We will never ask for your login credentials
• We do not require access to your account password to provide support

If anything ever feels off, trust your instincts and reach out to us directly.

What Should You Do?

If you receive one of these emails:

• Do not reply
• Do not click any links
• Do not allow them to make any changes
• Delete the email

These individuals have no access to your website and are not affiliated with RealtyNinja in any way.

Learn More About Fraud Protection

You can always check out the Fraud Protection page on our website for more helpful tips: https://www.realtyninja.com/fraud-protection

On that page, you’ll find:

• A full list of our official phone numbers and email addresses
• Guidance on how to verify if a message is truly from RealtyNinja
• Best practices for protecting your account and avoiding scams

As a reminder, we only communicate through our official channels, and any third-party partners we work with would never contact you claiming to be RealtyNinja.

Example of fraudulent email:

Your Website Is Safe

Your RealtyNinja website remains secure and fully under control. There is no action required on your end.

If you ever have questions about your website’s performance, security, or anything else, our team is here to help.

Thanks for your attention to this, and as always, we appreciate your trust in RealtyNinja.

PropTX (Ontario)

Improvement

We've added a small but powerful improvement for customers using PropTX MLS® data.

Room sizes now display directly on listing detail pages, without requiring a VOW login.

When available from the MLS®, the room information appears just below the main listing data table and includes:

• Floor
• Type
• Dimensions
• Features

This makes it easier for buyers to understand the layout of a property and gives listing pages even more useful detail.

As always, this update works automatically for PropTX listings where the data is available.

If you have any questions, feel free to reach out to our support team.

PropTX (Ontario)

Improvement

PropTX MLS® data now includes 14 new sub-areas.

This update affects:

• MLS® Search
• Individual Listings
• Buildings

Everything has been updated automatically. No action required.

If you're using PropTX data, your website has already been updated and is pulling in the new sub-area classifications automatically.

As always, if you have any questions or notice anything you’d like clarified, reach out to our support team and we’ll be happy to help.