New marketplace: Reverb

Reverb, a specialist marketplace for new, used, and vintage musical instruments and music gear, is now supported in eDesk. Customers selling on Reverb can connect their account via the eDesk App Store to manage messages and orders in one place.

Once connected, Reverb orders and buyer messages flow directly into eDesk via the Reverb API, helping support teams respond faster and keep marketplace conversations alongside their other sales channels.