Expanded TikTok Shop integration

We’re excited to announce that eDesk’s native TikTok Shop integration is now available in even more regions!

Previously available in the US and UK, this integration now also supports sellers in:

Spain

Ireland

France

Germany

Italy

This expansion makes it easier than ever for TikTok Shop sellers across Europe to centralize customer queries, orders, and support workflows directly within eDesk.

With this integration, you can:

Connect your TikTok Shop account(s) in just a few clicks.

View and respond to all customer messages alongside your other channels.

Access order and customer details instantly within conversations.

Leverage AI-powered tools to deliver faster, higher-quality support.

Getting started is simple: Head over to the eDesk App store and connect your TikTok Shop in any of the supported regions.