Control Over Kaufland Closed Ticket Notifications

We’ve added a new option to give you more control over how Kaufland ticket updates behave in eDesk.
When Kaufland closes an inquiry on the marketplace, it automatically sends a message confirming the closure. Previously, this message could reopen the ticket in eDesk.

Now, you can decide whether to receive these notifications.
In your Kaufland channel settings, simply tick or untick “Receive Kaufland closed ticket events” to manage these updates.

✅ Ticked: You’ll continue receiving Kaufland’s closed ticket notifications.
🚫 Unticked: These notifications will be ignored, preventing tickets from reopening automatically.