Q. I am having problems accessing Moodle through the new 2-Factor authentication system. Can you help?

Following an introduction of the 2-factor authentication for Moodle, you may be getting an "unable to authenticate" message when trying to log in.

Please try clearing your browser data: Clearing your Browser Data (Student) | MyPort for Students - University of Portsmouth

If you have any further queries, please contact our IT team here: servicedesk@port.ac.uk.

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