Most of the issues raised in the comments (Dec-Jan) have already been answered in previous posts, so if you don’t see them here please visit: http://bit.ly/2fjh3vL and also http://bit.ly/2j55S9s
New comments:
Problems with power points not working on Level 4 and 5. The power points on these floors have now been checked and repaired by Estates, plus new ones have been installed in the Quiet Study area on the North East corner of Level 3.
‘Sleep space’/‘sleep zone’ – providing high-quality study space within our existing building structure can be challenging, particularly during periods of peak demand e.g. exams/revision. While we have watched these developments in other Universities with interest, we really do not have sufficient space to consider specific nap areas. We would also like to support a work-life balance, if you’re tired please take a break.
‘Working pens’ – presumably relating to the whiteboard pens for Level 2. We regularly top these up and have chosen glass-board specific pens which work the best on the glass and ceramic surfaces. Unfortunately the pens we provide are often vanishing before they run out, which is disappointing (and expensive) for us. We may have to return to loaning pens from the Security desk rather than leaving them out on Level 2, 24/7. Would you be happier if we took this approach?
‘More plants’ – we can raise this with the Landscapes team in Estates who kindly provide and maintain the plants in the building. We think plants are great for a conducive, lower intensity study environment. Unfortunately, one or two plants have been removed from the Library recently due to being ill-treated by our users – plant pots are not refuse bins, leaves are not used-chewing gum display receptacles and plants prefer water to cola, coffee and other liquids!
‘Stationery machine’ – we will have a look again at whether we might provide a stationery dispenser. Last time we looked there was nothing very suitable on the market, but we’re always happy to revisit ideas as things do move on. Stationery can already be purchased from various shops on campus, whilst the most popular item – staplers – can be used for free in the Copy & Print area at the back of Level 2. Also keep an eye out for Library training sessions and promotional events where you are likely to have a chance to get free bits of stationery e.g. pens, bookmarks, post-its, etc.
‘Please allow to borrow books during vacation’. You will be pleased to know that we already systematically extend all loans over the vacation period so you do not have to worry about returning recalled items whilst away from the University. You will need to borrow or renew existing loans after the specified date (usually a week or so before the beginning of vacation). Keep an eye out for messages on our plasma screens, Library homepage and news blog, etc.
Thanks for giving us your comments. In the coming weeks we will be using the graffiti board to request your views on specific topics and themes.
Warm regards,
The Library