0

2025
in review

scroll

In 2025, UNHRD once again demonstrated the importance of a strong and reliable emergency preparedness and response platform for WFP and the wider humanitarian community. Across major emergencies in Myanmar, Afghanistan, Haiti, Gaza, Sudan, and the Caribbean, our network delivered support at speed, enabling 580 consignments to reach 93 countries and territories and helping partners assist an estimated 1.65 million people. 

These results were driven by the systems that underpin the UNHRD network, including smarter pre‑positioning, improved stock management, more efficient joint movements and a training and simulation programme that strengthened readiness and impact in the real world. 

This year also highlighted how UNHRD not only contributes to WFP’s strategic priorities, but also moves – concretely – in the direction of the UN80 agenda. We helped safeguard lives in fast‑moving emergencies, reinforced resilience through better preparedness tools and reliable equipment and worked alongside governments and national responders to support their own crisis responses.  All of these achievements, together with advances in innovation and quality testing, strengthened common standards and expanded access to cleaner energy solutions. They also helped ensure that relief items are more dependable across the humanitarian system.

Although 2025 marked UNHRD’s 25th anniversary, the value of those years was reflected not in celebration but in performance. The network delivered with maturity, steadiness and a spirit of collaboration that has become its defining strength. None of this would be possible without our donors, host governments and partners, whose trust and cooperation make UNHRD the high‑functioning and resilient platform it is today. 

As we look ahead, our commitment remains clear: to deliver fast, reliable support now while strengthening the systems that will shape humanitarian response for years to come. Please take a moment to enjoy this Year in Review and reflect on our collective achievements.

Best Regards,
Walid Ibrahim
World Food Programme
UNHRD Network Coordinator, Dubai, UAE

02

UNHRD in numbers

As one of WFP’s trusted and on demand common services, UNHRD made efficient, system-wide emergency response possible throughout 2025. We provided a suite of services to partners, from procurement and stock management to handling, transport contracting, training, innovation and other operational support.
In numbers, it looked like this:

22
M
Procurement and replenishment (US$)
36.8
M
Total value of all services provided (US$)
11.7
M
Transport and Handling (US$)
93
Countries and territories reached
1.6
M
Estimated potential beneficiaries
Ghana
Accra
Number of consignments59
Partners9
Countries reached19
Volume m³3,845.66
Weight MT836.02
Value of goods (USD)4,103,910.91
Italy
Brindisi
Number of consignments32
Partners6
Countries reached20
Volume m³2,102.69
Weight MT571.68
Value of goods (USD)2,715,873.69
Malaysia
Kuala Lumpur
Number of consignments28
Partners7
Countries reached6
Volume m³2,957.29
Weight MT682.23
Value of goods (USD)2,965,917.23
Panama
Panama City
Number of consignments104
Partners16
Countries reached19
Volume m³3,185.62
Weight MT736.94
Value of goods (USD)4,663,644.06
UAE
Dubai
Number of consignments348
Partners30
Countries reached76
Volume m³24,638.89
Weight MT5,070.73
Value of goods (USD)44,469,152.85

GHANA

Accra

Number of consignments
59

Partners
9

Countries reached
19

Volume m3
3,845.66

Weight MT
836.02

Value of goods (USD)
4,103,910.91

ITALY

Brindisi

Number of consignments
32

Partners
6

Countries reached
20

Volume m3
2,102.69

Weight MT
571.68

Value of goods (USD)
2,715,873.69

Malaysia

Kuala Lumpur

Number of consignments
28

Partners
7

Countries reached
6

Volume m3
2,957.29

Weight MT
682.23

Value of goods (USD)
2,965,917.23

Panama

Panama City

Number of consignments
104

Partners
16

Countries reached
19

Volume m3
3,185.62

Weight MT
736.94

Value of goods (USD)
4,663,644.06

UAE

Dubai

Number of consignments
348

Partners
30

Countries reached
76

Volume m3
24,638.89

Weight MT
5,070.73

Value of goods (USD)
44,469,152.85

04

Operational highlights

In 2025, 57 partner organizations relied on the UNHRD network to pre-position their stocks and 45 partners benefited from UNHRD’s arranged emergency operations worldwide.

Beyond WFP’s own use of the hubs for support equipment and lifesaving food assistance, a diverse group of UN agencies, NGOs and government partners continued to draw on UNHRD services to respond rapidly to crises across the globe.

The top ten organizations accessing UNHRD services globally in 2025 were:

580
Consignments
60
M
Value of goods dispatched from UNHRD (US$)
37,984
Volume delivered (M3)
8,040
Weight delivered (MT)

The top items shipped:

Blankets
Multipurpose tents
Reproductive
health kits
Family kits
Fortified biscuits
Kitchen sets
WASH kits
Temperature controlled logistics equipment

05

Major emergency responses
in 2025

Crisis in Sudan (protracted)

With Sudan enduring one of the world’s largest humanitarian emergencies in 2025, families uprooted by fighting were left struggling to stay warm, safe and nourished. UNHRD supported the response by mobilizing blankets, high‑energy biscuits, WASH kits, multipurpose tents and plastic sheeting on behalf of partner organizations assisting people inside Sudan. Most humanitarian supplies were routed through Chad, which served as a vital corridor for reaching communities cut off by the conflict.

   
188,280
Estimated potential people reached
   
1,390.5
Volume delivered (MT)
USD
6
M
Value of goods dispatched from UNHRD (US$)
   
14
Partners

Crisis in Gaza (protracted)

As essential services collapsed across Gaza and repeated displacement made everyday survival precarious, communities sought safety, warmth and dignity under extremely constrained conditions.
Despite several access issues, UNHRD managed to deliver emergency tents, tarpaulins, winterization materials and reproductive health kits to humanitarian partners on the ground to help affected people protect themselves and maintain access to basic care.

   
114,625
Estimated potential people reached
   
930.5
Volume delivered (MT)
USD
10.8
M
Value of goods dispatched from UNHRD (US$)
   
9
Partners

Crisis in Haiti (protracted)

In Haiti, where widespread violence and displacement disrupted access to shelter, electricity and basic services, many families were forced to move repeatedly in search of safety.
UNHRD delivered reproductive health kits, blankets, tarpaulins, solar lamps and kitchen sets to partners organizations on the ground, helping households navigate daily life in unstable conditions.

   
55,883
Estimated potential people reached
   
233.9
Volume delivered (MT)
USD
1.0
M
Value of goods dispatched from UNHRD (US$)
   
7
Partners

Earthquake in Myanmar (March)

When a powerful earthquake struck central Myanmar, entire towns were damaged and families found themselves without safe places to sleep or store belongings as aftershocks continued.
UNHRD promptly mobilized camping cots, multipurpose tents, plastic sheeting, kitchen sets and jerry cans to support shelter, rest and access to clean water.

   
283,100
Estimated potential people reached
   
758.1
Volume delivered (MT)
USD
4.0
M
Value of goods dispatched from UNHRD (US$)
   
11
Partners

Earthquake in Afghanistan (August)

The earthquake in eastern Afghanistan struck remote mountain communities where many families were already living in exposed conditions, with limited shelter and few essential household items. UNHRD mobilized blankets, winterization kits, multipurpose tents, kitchen sets and jerry cans so that affected people could protect themselves from the elements and meet basic needs during the first weeks of the response.

   
25,000
Estimated potential people reached
   
249.3
Volume delivered (MT)
USD
1.1
M
Value of goods dispatched from UNHRD (US$)
   
7
Partners

Hurricane Melissa in the Caribbean (October)

Hurricane Melissa tore across the Caribbean as one of the strongest storms ever recorded in the region, destroying homes, damaging hospitals and disrupting power and water supplies for millions. UNHRD supported the humanitarian community by delivering multipurpose tents, generators, blankets, kitchen sets and tarpaulins to help families regain safe shelter and restart daily routines.

   
82,074
Estimated potential people reached
   
368.1
Volume delivered (MT)
USD
2.9
M
Value of goods dispatched from UNHRD (US$)
   
9
Partners

Cyclone Ditwah in Sri Lanka (November)

Cyclone Ditwah triggered severe flooding and landslides across Sri Lanka, forcing hundreds of thousands from their homes and limiting access to food and safe shelter. UNHRD mobilized high energy biscuits and tarpaulin sheeting to support immediate nutrition and basic protection from the elements.

   
11,000
Estimated potential people reached
   
89.8
Volume delivered (MT)
USD
143,478
Value of goods dispatched from UNHRD (US$)
   
2
Partners

Equipping humanitarians with the skills to respond now and in the future

In 2025, the UNHRD Training and Simulation Academy in Brindisi strengthened humanitarian preparedness by hosting a full schedule of simulations and workshops for responders from around the world. The Academy hosted training courses for participants in life-like field conditions using its extensive outdoor grounds, modular structures and specialized role-play capabilities. With attendees coming from more than 65 countries, Brindisi continued to bring the global humanitarian community together to build practical skills and operational readiness.

Training activity overview
Participants
Global reach

All world regions represented (Africa, Asia, Middle East, Europe, Americas, Pacific)

Partners served
Topics covered
Field safety
Health
Emergency logistics
Technical infrastructure
Basecamp
Innovation
Defensive driving

Strengthening a global network of professionals

In 2025, UNHRD delivered a full suite of inhouse training that strengthened both the technical and soft skills capabilities of its global workforce. Staff from all hubs and numerous WFP duty stations took part in learning activities that reinforced teamwork, leadership, digital readiness and operational practice. This included two Build & Go courses, which equipped WFP colleagues with hands-on field installation skills (see spotlight), alongside the Wayfinders leadership journey and a series of Learning Bites, Essential Skills sessions, work planning workshops and cross functional exchanges. Together, these activities contributed to a more connected, skilled and agile UNHRD community.

UNHRD training by category in 2025:
Leadership & soft skills
Technical field readiness
Digital & operational enablement
Interagency & system learning
Reinforcing WFP’s field infrastructure capabilities in 2025

Why it matters

  • Faster and safer emergency setup
  • Operational continuity in remote or high-risk contexts
  • Reduced reliance on external technicians
  • Stronger interoperability across WFP operations

In 2025, UNHRD delivered two Build & Go courses in Brindisi that gave WFP staff hands-on experience installing the field infrastructure they deploy in emergencies. Through practical, technician supported exercises, participants learned to set up prefabs, semipermanent storage units, cold chain assets, water purification systems and photovoltaic power kits. Staff came from duty stations across every WFP region, meaning the skills strengthened through Build & Go now support real operations in some of WFP’s most challenging contexts.

Participation profile

Global operational footprint of participants

Africa:
Sudan, Ethiopia
Uganda, Nigeria
DRC, Madagascar
Ghana
Middle East:
Yemen
Asia:
Afghanistan, Pakistan, Bangladesh, Myanmar
Latin America & Caribbean:
Colombia, Panama
Pacific:
Fiji
Europe:
Ukraine, Türkiye
North Africa:
Egypt

The Stock Task Force doubled down UNHRD’s preparedness and coordination efforts by progressing on 5 key initiatives enhancing transparency, accountability, and oversight across all hubs

STOCK CEILINGS
Set data‑driven stock ceilings for 44 core relief items essential for effective emergency response in humanitarian operations, reducing excess inventory and lowering storage and handling costs.
STRATEGIC QUANTITIES
Conducted strategic analysis to size stocks for up to 250,000 people across all hubs, improving preparedness without over‑stocking.
DIGITAL MONITORING
Launched a Digital Stock Monitoring Tool to give UNHRD staff real‑time visibility of each material category against its designated ceiling and prevent costly stock imbalances.
ALLOCATION FRAMEWORK
Introduced a clear allocation framework for partner-held stock to safeguard the availability of critical relief items for future emergency operations. This framework promotes equitable resource distribution and supports more predictable and efficient stock management practices.
NETWORK POLICIES
Drafted network‑wide stock management policies, creating consistent, cost‑effective practices for prepositioning and managing relief items.

With these steps, UNHRD’s stock management is now more transparent, efficient, and better aligned with the real-world needs of emergency response.

UNHRD’s temperature‑sensitive logistics (TSL) work strengthened national health systems by training local teams, improving cold‑chain capacity and supporting reliable delivery of essential medicines across 20 countries.

Training & Local Capacity
Equipment Delivered
Advisory Support
  • Technical guidance provided to 41 WFP Country Offices and regional hubs
  • Helping strengthen safe handling and delivery of temperature‑sensitive supplies system‑wide
Why all this work matters
  • Stronger, safer cold‑chain systems
  • Local teams able to manage and troubleshoot their own temperature‑sensitive logistics
  • More reliable delivery of medicines and vaccines during emergencies
     

07

Innovation & sustainability

The UNHRD Lab

A year of incremental and radical innovation with and for the field

The UNHRD Innovation Lab made steady progress on practical solutions that help humanitarian teams respond faster, more efficiently, and with a smaller environmental footprint in 2025. 

Raising the quality and sustainability of relief items
Throughout 2025, the Lab tested and validated many commonly used relief items including generators, shelters, solar equipment, handling tools, and packaging materials. This work ensures that items sent to emergencies are more durable, more sustainable, and better suited to local conditions. The Lab also supported wider efforts to improve quality and sustainability through joint standards and environmental assessments.

Why it matters: Better tested and more sustainable items strengthen the entire supply chain and help ensure that assistance reaches families safely and efficiently.

Reducing plastic waste in emergency settings
Plastic waste can quickly accumulate during a crisis and can cause health and environmental risks. Working with partners in 2025, the Lab advanced the design of a mobile recycling unit that can transform collected plastic waste into simple tools or parts needed for shelters. The team worked on the technical concept and prepared prototype acquisition and pilot testing.

Why it matters: this activity supports cleaner operations and opens the door to turning waste into useful resources that benefit communities in crisis.

Expanding access to clean energy for field operations
The Lab accelerated the solar container project by refining the system and moving it into full‑scale testing. The unit uses foldable solar panels and advanced battery storage to replace fuel‑powered generators and keep operations running when grid power fails. In 2025, the team launched a live pilot at the Brindisi hub to see how the system performs under real operating pressures and daily humanitarian workloads.

Why it matters: cleaner and more reliable power reduces costs, lowers emissions, and improves the continuity of essential field operations.

Improving personal safety and resilience
Refined in 2025, the resilience kit includes key survival items such as lighting, water purification tools, and cooking essentials, all packed into one compact bag. The Lab also strengthened the kit’s psychosocial element by adding small items that help people stay calm, connected and oriented during sudden displacement, including a wind‑up radio, whistle and a simple comfort item for children. The result is a kit that supports both physical safety and emotional stability in the first hours of crisis.

Why it matters: the kit helps protect both the physical wellbeing and emotional stability of people who have been forced to flee.

Helping deliver safe water during emergencies
 The Lab kicked off a pillar project, First Drop, with partners to eventually design and refine a compact, low‑energy water treatment systems that can be deployed in the first 24 to 48 hours of an emergency, when water networks often fail. By creating a solution that reduces reliance on bottled water and fuel‑intensive trucking, the team aims to give affected families faster access to safe drinking water. Working closely with the WFP Innovation Accelerator, through the new program HIPER, the Lab will combine field insights with technical expertise to move the system toward real‑world testing and operational use.

Why it matters: this project supports faster and more cost-effective access to clean water at the most critical moment of a response.

Containing infectious disease with INITIATE2

A year that turned a prototype into an operational tool with and for African health systems

In 2025, INITIATE² reached a new level of impact. The Infectious Disease Treatment Module (IDTM) supported Ebola response efforts in the Democratic Republic of Congo, proving it can be deployed quickly and operated effectively in real emergencies. 

The year also marked a major shift toward African leadership, with health authorities and emergency teams from countries including the DRC, Guinea, Malawi and Uganda shaping, adapting and training on the system. A regional “train the trainer” workshop in Uganda equipped 90 responders to install and run the IDTM themselves, strengthening local readiness for future outbreaks. Alongside this, INITIATE² continued improving practical personal protective equipment options with responders to ensure safer, more comfortable protection in the field. Together, these efforts show how locally driven innovation can put stronger tools directly in the hands of the people responding first.

2022 Listening

African health authorities and responders help define the needs for a next generation treatment module.

2023 Design & testing

Partners develop and trial two IDTM prototypes in Brindisi, incorporating multidisciplinary feedback.

2024 Field simulation

A full-scale Ebola simulation at UNHRD Accra tests the IDTM alongside WHO, UNICEF, MSF and national teams.

2025 Localization leap

IDTM deployed in the DRC Ebola response, proving real-world readiness, while Africa CDC and INITIATE² train 90 EMT members in Uganda with plans to expand to Kenya and Senegal.

2026 Africa led- scale-up

IDTM moves toward wider prepositioning across UNHRD hubs to enable faster deployment in outbreak prone- regions.

08

Donors

Our donors and host governments stand with us every step of the way, making it possible for UNHRD to remain a reliable, agile, and high‑performing partner for the humanitarian community.

European Union

European Union Humanitarian Aid continued to play a major role in reinforcing UNHRD’s global emergency response capacity. Over the past year, the EU consolidated its regional humanitarian stockpiles across the UNHRD hubs in Brindisi, Dubai, Panama and Kuala Lumpur, ensuring partners could access critical supplies close to where crises unfold. 

The EU also expanded its in-kind air support, activating more than 32 humanitarian flights and air rotations that moved 2,375 metric tons of relief items, medical supplies and equipment on behalf of 21 partners. These operations brought life-saving assistance to communities affected by sudden and protracted crises—including Gaza, DRC, Sudan, Myanmar, Afghanistan and the Caribbean—illustrating the EU’s central role in keeping humanitarian pipelines open when they matter most.

Ghana

Ghana continued its important role as host of the UNHRD Accra hub in 2025, providing the strategic platform that underpins humanitarian logistics across West and Central Africa.

The Government of Ghana deepened its engagement with UNHRD through meetings with the Ministry of Foreign Affairs to address customs related challenges and strengthen long-term support for hub operations. Ghana also took part in key international coordination efforts, with its representative attending the Second Conference of Countries Hosting the Humanitarian Hubs in Brindisi to reinforce shared commitments to emergency preparedness.

The year saw closer collaboration with national institutions, including NADMO and Ghana Customs, contributing to smoother humanitarian cargo movements and fostering stronger regional disaster readiness efforts.

Ireland

Irish Aid is a longstanding and trusted partner of UNHRD, providing flexible support that strengthened the Network’s ability to serve the wider humanitarian community. Ireland’s contribution kept UNHRD’s core operations running smoothly, helping maintain global hubs, protect essential preparedness systems and ensure rapid response when crises struck. 

This dependable backing allowed UNHRD to bridge funding gaps, bolster the pre-positioning of life-saving relief items and act quickly during sudden-onset emergencies. Irish Aid’s commitment to principled, timely humanitarian action is critical to UNHRD’s ability to deliver assistance wherever it is most needed.

Italy

In 2025, Italy played a leading role in UNHRD’s 25th anniversary year as its founding donor, supporting the Brindisi hub and convening the global Conference of Countries Hosting the World’s Humanitarian Hubs. 

Italian backing enabled major emergency operations across the network, including support to the large-scale Gaza response through the Food for Gaza initiative, which delivered thousands of tons of food and relief supplies and equipped WFP with trucks and logistical assets for last mile distribution

Italy also pushed its commitment to the Italy for Sudan initiative, helping displaced families in Port Sudan affected by conflict and food insecurity. Beyond operations, Italian contributions helped advance UNHRD’s innovation agenda, from next generation clean energy systems to the first real-world deployment of the Infectious Disease Treatment Module during the 2025 Ebola response in the DRC.

Malaysia

The Government of Malaysia continued to play a key role as host of the UNHRD Kuala Lumpur hub, providing the strategically located regional platform that enables rapid, reliable humanitarian response across Southeast Asia. Throughout 2025, the hub supported urgent dispatches for communities affected by the Myanmar earthquake and severe storms in Viet Nam and the Philippines, ensuring life-saving supplies reached people quickly. Malaysia also strengthened regional preparedness by advancing capacity-building and South-South cooperation in partnership with the ASEAN Coordinating Centre for Humanitarian Assistance on Disaster Management (AHA Centre) and Malaysia’s National Disaster Management Agency (NADMA). Through these efforts, Malaysia helped reinforce a more coordinated and capable humanitarian system across the region.

Panama

Continuing its essential role as host of the UNHRD hub in 2025, Panama provided the facilities that anchor humanitarian logistics for Latin America and the Caribbean. The Government of Panama also cohosted UNHRD’s 25th anniversary celebration at the Ministry of Foreign Affairs, bringing together regional partners to discuss strengthened emergency logistics. Panama also enabled key coordination moments for the humanitarian community, including support for regional disaster preparedness discussions and high-level visits that underscored the hub’s importance for rapid response. Through its continued partnership, Panama remained a critical enabler of the humanitarian supply chain serving the wider region.

Switzerland

Switzerland continued to be a steady and strategic supporter of the UNHRD Network, providing financial contributions that help sustain the backbone of our global operations. This support enables UNHRD to maintain essential services, preserve critical preparedness systems and keep pre-positioned relief stocks available where they are needed most. By helping bridge key funding gaps, Switzerland strengthens the Network’s ability to respond rapidly and reliably to emergencies around the world. Its partnership remains an important pillar in ensuring that life-saving assistance can reach vulnerable communities without delay.

United Arab Emirates

As host and major donor of the UNHRD Dubai hub, the United Arab Emirates continued to provide the world-class infrastructure and enabling environment that make Dubai one of the fastest and most reliable humanitarian logistics platforms globally. 

With this support, UNHRD dispatched over 345 consignments to 74 countries on behalf of 28 humanitarian partners, moving 4,620 metric tons of life-saving food, medical supplies and relief items (equivalent to 28,320 metric tons) through a mix of air, sea, land and multimodal operations. These shipments helped sustain major emergency responses in Afghanistan, Sudan, Gaza, Sri Lanka and other high-need contexts across Africa, the Middle East and Asia. 

Dubai Humanitarian also reinforced global coordination by serving as Secretariat of the Second Conference of Countries Hosting the World’s Humanitarian Hubs, underscoring the UAE’s leadership in shaping the Global Safety Net and ensuring rapid, dependable assistance to communities affected by crises worldwide.

09

Looking to the horizon

In the coming year, UNHRD will continue strengthening fast and reliable emergency response by building on the systems and shared services that proved essential throughout 2025.

Together with our donors, host governments and partners, we will deepen our support to national responders through capacity strengthening, better preparedness tools and smoother supply chain pathways that help crises be met closer to where they begin. We will also carry forward progress in clean energy, quality assurance, and field driven innovation so that every item and service we provide is safer, more sustainable and better matched to local realities. With continued partnership and shared commitment, UNHRD will help save lives, be ready to respond fast and empower national systems to answer the call of emergencies long into the future.

10

UNHRD performance: successes, challenges and mitigating strategies

In 2025, UNHRD systematically collected and analysed data and information to measure its performance against the three objectives of the UNHRD Strategy.

The overall performance of the Network was strong, with 75 per cent of performance indicators marked as “fully achieved.” This was thanks to the excellent coordination of long-standing and new partners, the reliable support of UNHRD donors and the dedication of UNHRD staff across all hubs.

Performance on emergency preparedness and emergency response indicators continues to stand out. Thanks to the efforts of the Stock Task Force, most of the space in UNHRD warehouses is now dedicated to storing critical relief items. This enables partners to respond to emergencies in the most relevant and effective way while ensuring operational efficiency.

Analysis also shows that most emergency operations were completed within 72 hours, confirming that timeliness and responsiveness remain at the core of UNHRD’s value proposition.

Another achievement was from UNHRD’s Temperature‑Sensitive Logistics (TSL) team, which responded to the needs of humanitarian partners and national institutions by delivering TSL equipment and providing training to ensure their correct use and maintenance.

As a followup to the needs assessment conducted last year, in 2025 UNHRD rolled out a comprehensive training scheme for its staff, identifying and delivering capacity‑development opportunities tailored to each employee’s skill set and role within the network.

The UNHRD Training and Simulation Academy in Brindisi continues to serve as a central reference for humanitarian organizations looking to enhance and expand staff skills and capacities.

The year 2025 posed several challenges to UN system entities and humanitarian partners. Funding gaps across the UN system also hindered the achievement of two UNHRD performance indicators.

The rollout of the barcode/QR code management system has been postponed to 2027; however, UNHRD is steadily advancing preparatory activities, including warehouse mapping and procurement. 

UNHRD’s performance on replenishment time did not meet the target set for 2025. Evidence shows that the replenishment process is influenced by several factors related to the manufacturing, procurement, and transportation of relief items, some of which fall outside UNHRD’s control. Following an internal assessment and lessons learned, UNHRD has already identified and implemented measures to mitigate risks arising from lengthy replenishment processes. These actions will have a crucial impact on strengthening the Network and partners’ emergency preparedness capacity.

First, UNHRD hubs have increased their suppliers’ stock physically stored at their facilities (also known as white stock). These supplier stocks are used for fast procurement, helping reduce replenishment time for partners who rely on UNHRD to restock non-food items deployed during emergency response. In some cases, and when deemed efficient, suppliers have arranged transportation of goods to reduce waiting times at ports.

In parallel, the Stock Task Force has worked to standardize the technical specifications of commonly requested relief items, facilitating and supporting loan-and-borrow processes among partners. Similarly, the introduction of a clear allocation framework for partner-held stock safeguards the availability of critical relief items for future emergency operations. Furthermore, the preparation and dissemination of updated guidance and policies reinforce this approach by ensuring that items can be easily reassigned among partners when operationally required. Together, these efforts are contributing to more consistent and cost‑effective practices for prepositioning and managing relief items.

Looking ahead, in 2026 UNHRD will also place greater emphasis on local procurement of goods where feasible, with the aim of reducing transportation time and further strengthening responsiveness to partners’ needs.

11

Performance dashboard and readiness measures

UNHRD Strategy · Objective A Achieve operational excellence — Performance & readiness measures 2025
4
Fully achieved
2
Partially achieved
1
Not achieved
A.1.1Emergency preparedness — occupancy rate for partners' critical stocks (avg. volume)
✓ Fully achieved
Baseline50%
Target65%
Result75%
0%Target 65%100%
A.1.2Replenishment time for items procured by UNHRD for partners (median days)
✗ Not achieved
Baseline84 d
Target60 d
Result116 d
0Target 60 d150 d
A.1.3Emergency response — outbound deliveries completed within 72h (% of Sales Orders)
✓ Fully achieved
Baseline44%
Target55%
Result81%
0%Target 55%100%
A.1.4Bar coding system established and running (no. of UNHRD hubs)
▲ Partially achieved
Baseline2
Target3
Result2
0 hubsTarget 3
Delivery of this KPI was affected by a corporate‑level pause on non‑emergency travel.
A.1.5Temperature sensitive logistics equipment delivered to humanitarian partners and national institutions
✓ Fully achieved
BaselineN/D
Target24
Result29
0Target 2430
A.2.1Digitalization — CRM system designed and rolled out for service request management
✓ Fully achieved
TargetCRM business requirements defined + system testing
Result 2025UNHRD+ launched and fully operational
A.3.1Performance management — % of KPIs marked as "fully achieved"
▲ Partially achieved
BaselineN/D
Target80%
Result75%
0%Target 80%100%
9 out of 12 KPIs fully achieved
UNHRD Strategy · Objective B Build a relationship-driven culture with donors, partners, and staff
3
Fully achieved
0
Partially achieved
0
Not achieved
B.1.1Donor relationship — confirmed contributions over contributions planned
✓ Fully achieved
Baseline109%
Target90%
Result110%
0%Target 90%120%
B.1.2Donor relationship — growth funding versus previous year confirmed funding
✓ Fully achieved
Baseline0%
Target3%
Result3%
0%Target 3%3%
B.2.1Percentage of UNHRD staff for which a capacity development opportunity has been identified based on their skillset and/or functional areas
✓ Fully achieved
BaselineN/D
Target70%
Result70%
0%Target 70%100%
UNHRD Strategy · Objective C Become Agents of Change in the humanitarian emergency preparedness and response landscape
2
Fully achieved
1
Partially achieved
1
No data available
C.1.1Innovation and greening — number of innovative/green solutions and projects initiated, designed, reviewed and/or tested in collaboration with partners and experts
✓ Fully achieved
Baseline1
Target2
Result4
0Target 25
C.1.2Greening of UNHRD Accra hub — reduction of carbon emissions (CO₂)
— No data available
BaselineN/D
Target−114 t CO₂/yr
ResultN/D
The greening project in UNHRD Accra hub is slightly delayed and currently in procurement phase. The project outcome has been revised upward: CO₂ reduction is expected to reach approximately 120 tonnes per year.
C.2.1Trainings — number of humanitarian staff trained at the UNHRD Brindisi Academy
✓ Fully achieved
Baseline328
Target220
Result238
0Target 220250
C.2.2Number of humanitarian partners that rely on UNHRD Brindisi Academy events (simulations and/or trainings)
▲ Partially achieved
Baseline6
Target6
Result4
0Target 66