Speechify Reviews 5,489

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and politeness, highlighting numerous positive interactions. The customer service team is frequently described as excellent, providing attentive and supportive assistance. People also appreciate the prompt response times, noting that their issues are often resolved quickly and efficiently. The overall user experience is viewed positively, with many finding the service beneficial for various needs. While there's some mixed feedback regarding subscriptions, the strong consensus points to a highly satisfactory experience with the company's support and service.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness, kindness, and... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick and prompt responses... See more

User experience

Customers consistently note positive experiences with user experience, finding the app intuitive, useful, and... See more

Subscription

Users describe ambiguous interactions with subscription. Many customers report accidental subscriptions,... See more

Based on these reviews

Rated 5 out of 5 stars

Speechify has been great for my PhD studies. I am able to listen to my articles and scientific documents while I am driving or doing other things. I recently reached out to customer service to ask if... See more

Rated 5 out of 5 stars

I dealt with Maria, and she deserves five stars for her prompt response. I was also impressed with her politeness and understanding. I had to cancel my subscription as I am an older senior with few... See more

Rated 5 out of 5 stars

After being kicked off my school's email I was so worried that I had lost my premium access. Fortunately for me, Sofia was a super star and fixed my problem. Sofia was helpful, supportive, kind and... See more

Rated 5 out of 5 stars

It’s odd leaving a five star review for a product/service which in the end didn’t actually work for me. Speechify simply doesn’t work on my iPhone or iPad despite all the sterling efforts by their sup... See more

Rated 5 out of 5 stars

Speechify has been an absolute game-changer for me. As someone with dyslexia, being able to listen to text instead of struggling through it makes a huge difference, and the tool itself works brill... See more

Rated 5 out of 5 stars

I accidentally subscribed to Speechify and then tried to cancel it. I wasn’t sure how to handle it, but I got an email from Ariel and she just made it so easy and effortless. She answered the email... See more

Rated 5 out of 5 stars

Jerylle at Speechify has handled my issue very professionally and friendly at the same time. I hope her employer will promote him/her. I would without any hesitation recommend Speechify to my frien... See more

Rated 5 out of 5 stars

Their website is really amazing as a tool and as an innovation. The voices are some of the most realistic. Also, their customer service was very attentive. My assistant, Mozzamil, was really patient a... See more

Rated 5 out of 5 stars

I wanted an app like Speechify during grad school because of the large amount of literature I had to consume. Better late than never! I'm glad Speechify exists now! I use it for work now and it makes... See more

Rated 5 out of 5 stars

I have used Speechify for a few months now, and I am very pleased with the app and functions. The customer service team (Dale in particular) has been wonderful. He was very prompt with his response, a... See more

Rated 5 out of 5 stars

Excellent app and great customer service! Sofia was very helpful and got back to me promptly every time. I used Speechify a lot while working on my Master's degree to listen to the assigned article... See more

Rated 5 out of 5 stars

I purchased this app to read for me because of its advertising. They have a wide variety of voices to try out. When I increased the reading speed to 1.3, there was buffering, and entire paragraphs wer... See more

Rated 5 out of 5 stars

Rose was very helpful in canceling an accidental purchase and responded fairly quickly. I really appreciated how straight to the point our convo was. It took a few days but that was my fault since it... See more

Rated 5 out of 5 stars

I was trying to cancel my subscription but the screen locked up and the process never completed. Kristy was exceptional, providing a step by step instruction and then checked in to make sure everythin... See more

Rated 5 out of 5 stars

Speechify is great but I did not use it as much as I thought which is why I canceled my premium subscription. For this I git in touch via their in app chat. After exchinging information with the chat... See more

Rated 5 out of 5 stars

Love this app its very useful if you can't see so well or havw dyslexia or another Neurodivergent condition that might make reading difficult. I spoke with them when I neded some help and Jean worked... See more

Rated 3 out of 5 stars

I really appreciate the quick and helpful support I received from Speechify — my issue was fully resolved within just 30 minutes, which was impressive. That said, I found some aspects of the app und... See more

Company replied

Rated 5 out of 5 stars

I can't speak for anyone else but I worked with Sheila and she was amazing. She got back to me quickly even though it was after normal business hours, she was helpful with finding out why I was having... See more

Rated 5 out of 5 stars

Really happy with the service provided by Dale who refunded me when I realised the product was not what I thought. I will need to wait for redund which takes a bit of time which is a bit annoying, ab... See more

Rated 5 out of 5 stars

It's really easy to get help! The chat option is especially useful. Lovella did an excellent job in helping me switch e-mail IDs as I switched Universities.

Rated 5 out of 5 stars

Speechify is a very good app and customer service too! Over all will still continue using this app 🥰 thank you for assisting me with my request too 🙏

Rated 5 out of 5 stars

I emailed support because I had an issue, received an almost immediate email response, and had my issue resolved within a few minutes. The person who helped me was knowledgeable and friendly.

Rated 5 out of 5 stars

Great experience on the app and with customer service. I love the interface of the app, but had some problems with my subscription. Dale helped me out in no time!

Rated 5 out of 5 stars

I signed up for their subscription to have my manuscript read aloud to catch any errors. It's been a great tool to use. Their customer support is very good, I needed to make some changes to my invoice... See more

Rated 5 out of 5 stars

Maria has been so helpful- her speed of response and understanding was outstanding. She sorted a big problem for me and I can’t thank her enough.

Rated 5 out of 5 stars

Rose responded quickly and effectively! She was direct and clear in her communication about what she needed from me and resolved the issue without complications.

Rated 5 out of 5 stars

Excellent service representatives. They were both helpful and quick to resolve my issue. It is a pleasure to do business with them.

Rated 5 out of 5 stars

Thank you Rohan for helping me with my account query. Very prompt responses to my emails and my problem was resolved without any stress. Much appreciated

Rated 5 out of 5 stars

Speechify is of great help for me in coping with the ever growing amount of articles and documents by listening instead of reading. Even emails by the means of an app on the computer. Brilliant expe... See more

Rated 1 out of 5 stars

The advertising for this app indicates I need do nothing more than photograph a book to be able to start listening to it, as per the chap in the library who does nothing more than this. Imagi... See more

Company replied

Rated 5 out of 5 stars

I had to cancel my subscription because I never actually used it. Never really learned how to use it. Ariel was very quick with the reply and cancellation. No hassle, which I prefer. Thank you so much... See more

Rated 1 out of 5 stars

The UI is cool and selection of speaker options are cool, but in practicality, it is totally unusable. Specifically the Chrome Extension. 1. If it reads any text with a hyperlink and/or hidde... See more

Company replied

Rated 4 out of 5 stars

I did really like the app and all of the different voices, however the premium yearly plan was way too much for me. Rohan quickly refunded me the money and I will be attempting to get onto a monthly p... See more

Rated 5 out of 5 stars

To cover large volumes of text, I decided to try Speechify. I am pleased with th quality of voice and natural styled expression of the reader. I had queries about the subscription and Lovella helped m... See more

Rated 5 out of 5 stars

The team at Speechify are quick to respond to queries. Marie handles my request superbly and I have benefited greatly by using Speechify for my masters degree in health economics. It allows for the au... See more

Rated 5 out of 5 stars

Had an issue with my account, sharing across platforms. I worked with Ariel, who was very prompt and helpful. The problem was sorted in about 15 minutes, so excellent service.

Rated 5 out of 5 stars

Sheila from customer service was amazing. I rate 5 stars the app and 5 stars her support!

Rated 5 out of 5 stars

Hi there, The Speechify platform is solid. The reason I discontinued my subscription was due to the fact that I found it a bit difficult to use my Mac/Safari with it. It seemed better suite to u... See more

Rated 5 out of 5 stars

Lovella replied to my email promptly, having already resolved my question. Totally clear and professional.

Rated 5 out of 5 stars

I was upset because I didn't want to continue my subscription and my card was debited. However Maria, was so patient and nice to me. She emailed me every step of the way, apologized for the delay... See more

Rated 4 out of 5 stars

Everything went pretty smooth but I ran into a problem reading a long text on Wikipedia where the app suddenly stopped neat the end of the 1 hour and 25 minutes reading and wouldn’t allow me to export... See more

Rated 5 out of 5 stars

I signed up for a 3 day trial. And realized that it just wasn’t for me. I was unsure about the cancelation process so I emailed and got an immediate reply. Lovella was my contact person. She helped me... See more

Rated 2 out of 5 stars

I accidentally allowed my trial to convert into an annual subscription. The charge was processed immediately, and I cancelled the subscription within minutes. I contacted Speechify support rig... See more

Company replied

Rated 5 out of 5 stars

Very honest and straightforward. When we realized the product wasn’t right for our needs, our subscription was canceled without any hassle. Michael was knowledgeable and handled everything quickly. If... See more

Rated 5 out of 5 stars

Was in contact with Lovella over the refund of a yearly supscription that I accidently forgot to cancel in time. It couldn‘t have been a better experience - Lovella was fast, friendly, got the issue r... See more

Rated 5 out of 5 stars

A great product and company. Very customer focused and incredibly helpful and prompt when I had cause to email them with a query. Novella guided me through my questions in a very professional and frie... See more

Rated 5 out of 5 stars

Such an easy app to use and so useful. I love the choice of voices and being able to highlight passages of interest. When contacting then with a question they are polite and helpful.

Rated 4 out of 5 stars

Ariel was extremely helpful and solved the issue that I had trying to apply a discount to my UK account. I have found with the free trial I have taken in more information when using it on my study mat... See more


Company details

  1. Software company

Written by the company

Speechify is the most used Voice AI assistant for reading, writing, researching, and having fun in the world. Features include text to speech, voice typing, AI podcasts, and talk to Speechify, where Speechify has context on what you're reading. We have both free and premium subscriptions and over 500,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening. We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

I love this app

I love this app. It is absolutely transforming the way I learn. A special shout out to Mike from customer service for helping me out. He was quick in responding and understanding. Thank you!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Speechify has saved me from feeling overwhelmed by large amounts of text.

I have been using the Speechify app for three months to test its potential to help organise my somewhat chaotic days.
I care for my husband, who has Parkinson's disease, and I therefore have very little time for myself.
Although I have temporarily stopped working, I still need to keep up to date to make sure I don't miss any important information. I simply don't have time to read long texts, important emails, instructions or books.
I have cut back on spending and subscriptions. I had already cancelled my Speechify subscription, but then I realised that I had lost a valuable app that kept me informed.
I wrote to Speechify to ask if I could reactivate my subscription. Mr Rohan responded immediately, kindly and comprehensively. I chose the annual subscription option, which fit my tight budget perfectly and was much cheaper.
With Speechify, I can listen to important articles on the go, rather than having to sit down and read them. In the evenings, I often listen to something positive and light-hearted, which lifts my mood.
Speechify is a fantastic solution that works perfectly for me! It's amazing!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Good product and Customer Service

Had some issues with the checkout but the CSR, Sofia, was really helpful and quick to respond. Im a software engineer and use the service to read technical documentation and learning material, using Speechify reduces the cognitive load and increases my learning speed.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Sofia Skillful and Super Support!

After being kicked off my school's email I was so worried that I had lost my premium access. Fortunately for me, Sofia was a super star and fixed my problem. Sofia was helpful, supportive, kind and figured things out for me.

I am so grateful to Sofia for her help. I can now go back to using Speechify for my reading. I do Speechify!

5 March 2026
Unprompted review
Rated 5 out of 5 stars

I dealt with Maria

I dealt with Maria, and she deserves five stars for her prompt response. I was also impressed with her politeness and understanding. I had to cancel my subscription as I am an older senior with few needs. I took the one-week trial and found the service/app to be amazing, but then I realized I seldom have a need for such a wonderful service. Maria understood and refunded my money displaying an understanding attitude which I appreciated.03

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastically Useful !!! Love it!

Speechify has been an absolute game-changer for me. As someone with dyslexia, being able to listen to text instead of struggling through it makes a huge difference, and the tool itself works brilliantly. I especially love the different voices — having Snoop Dogg narrate things is both hilarious and surprisingly motivating!

What really stood out, though, was the customer service. Jean in particular was phenomenal — incredibly responsive, kind, and genuinely understanding. It’s rare to feel that level of care from a support team.

A fantastic product backed by truly excellent people. Highly recommend.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I purchased this app to read for me because of its advertising. They have a wide variety of voices to try out. When I increased the reading speed to 1.3, there was buffering, and entire paragraphs were skipped. Their customer service is excellent! I emailed Spotify with my concern, and Kristy replied almost immediately. She competently handled my problem and issued a refund. Her email was professional and friendly. Thank you to Speechify!

5 March 2026
Unprompted review

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