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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the user-friendly app and the ease with which they can manage their payments. Consumers highlight the service's convenience for spreading the cost of purchases, especially during times when money is tight. Many reviewers find the "Pay in 4" option particularly helpful, allowing them to split payments into installments without interest. Customers also value the ability to make purchases from various retailers and appreciate the clear payment schedules and helpful reminders. Consumers report positive interactions with the staff, noting their helpfulness and efficiency in resolving issues. People find the payment options flexible and manageable, which contributes to a stress-free money management experience. Some reviewers mention the potential for improving credit scores as a benefit. Overall, reviewers consider the company a valuable tool for budgeting and managing expenses, particularly for everyday purchases and unexpected costs.

Based on these reviews

Rated 4 out of 5 stars
Verified

Easy to apply for , Download app which tells you if the shop your intended to purchase from give you a deal for using Zilch Simple to understand payment method

Company replied

Rated 4 out of 5 stars
Verified

Good rewards scheme, one of the quickest and simplest around. Challenges like refer friends to increase credit limit is unfair, as this is difficult, especially around Christmas. Also people are s... See more

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Rated 4 out of 5 stars
Verified

Very understanding when my account had been hacked. Resolved the problem very quickly.

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Rated 4 out of 5 stars
Verified

Found it difficult to get the purchase first time but was able enough to get it now set

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Rated 5 out of 5 stars
Verified

Was a bit dubious at first as I'm old, senile & didn't grow up in the computer age. 🤣🤣 However, followed instructions & made first purchase using Google Wallet, went through fine so I did somthing r... See more

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Rated 5 out of 5 stars
Verified

Impressive and happy to be accepted, give you that opportunity for support to help improve credit rating, and I will only ne using for emergencies. Love the set up of the app. Regarding payment option... See more

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Rated 5 out of 5 stars
Verified

"I've had the best experience with Zilch's customer service! They sorted out my issue in no time, and their support team were super friendly and helpful 😊. They listened to my query and provided a so... See more

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Rated 5 out of 5 stars
Verified

I’ve had a good experience using Zilch so far. It’s very easy to use and helpful when you want to manage your spending without paying everything upfront. What I really like about Zilch is the “Pay... See more

Company replied

Rated 5 out of 5 stars
Verified

I wasn't sure how this card worked but I phoned and spoke to one of your Operatives who explained how to use it. Today I used it to pay for a large bill to pay for my car repairs and it worked exact... See more

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Rated 5 out of 5 stars
Verified

Great service would definitely use it again. They sent reminders every 2 wks and didn't bombarded you all the time trying to get you to buy other things.keep up with the great work your doingʻ

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Rated 5 out of 5 stars
Verified

I honestly love ZILCH! They make sure payments are affordable and manageable, which shows how responsible and customer-focused they really are. The app is brilliant — intuitive, smooth, and so easy... See more

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Rated 5 out of 5 stars
Verified

I think its great it will help most parents as a back up option for short term finance who are struggling but can pay off on what u spend its a great idea 😊

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Rated 5 out of 5 stars
Verified

Good experience but I do wish the monthly option was standard without minimum purchase requirement, they should deffo have a pay in 30.This app has the potential to be a great all rounder if they adde... See more

Company replied

Rated 5 out of 5 stars
Verified

Zilch has been a really helpful payment option for me. I like being able to spread the cost without interest and still stay in control of my spending. The app is easy to use, payments are clear, and r... See more

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Rated 5 out of 5 stars
Verified

It just makes buying things a lot easier as u can pay it up & if u have a problem u can contact someone who is friendly &helpful

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Rated 5 out of 5 stars
Verified

The process to sign up was simple and in just a couple of months I’ve managed to accrue almost £200 just by buying the things I usually do. Only had one issue which was that I needed to change my... See more

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Rated 3 out of 5 stars
Verified

The overall process to signing up to Zilch was fast and hassle free. Initially the website was a bit confusing as it showed different account offerings that weren't mentioned on the home page. U... See more

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Rated 5 out of 5 stars
Verified

This were my first purchase using Zilch credit card. My experience were good. The transacation on the Zilch Credit card went through smoothly. would recommand Zilch credit card to anyone looking for... See more

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Rated 5 out of 5 stars
Verified

Zilch is amazing easy helpful payment methods You cannot fault a payment with the options available, leading to clearing balances off over time ! 24/7 help of which has proven very helpful over t... See more

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Rated 5 out of 5 stars
Verified

Easy to join and use to make purchases of items from al different retailers. A lot better than Klarna in my opinion, bigger limits , faster transaction and less fees . Very happy with my experience s... See more

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Rated 5 out of 5 stars
Verified

I have only just become one of your customers but so far I’m impressed, as for the six weeks layover that sounds very good Thank you

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Rated 5 out of 5 stars
Verified

I actually love zilch! So easy to use , credit increases so fast and can always speak to customer support who will always help and sort out any problems

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Rated 5 out of 5 stars
Verified

Nearly 4 years now I am using zilch. With Zilch’s help, my purchasing power improved a lot. Best part is 3 months payment plan. Zilch is much much better than credit card. It will be more helpful if Z... See more

Company replied

Rated 5 out of 5 stars
Verified

Love Zilch! So easy to use and extremely convienient for spreading the cost of purchases! A great service that is linked to a wide range of major retail brands in all sectors! Highly recommended... See more

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Rated 3 out of 5 stars
Verified

I’m great full for the credit card but the limit is low to be honest the maximum amount of £600 would be useful straight away

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Rated 5 out of 5 stars
Verified

Excellent service. I decided I needed an item from a company and thought I would use zilch and was very easy to use the app and straight forward to use and completed the quickly. But shortly after dec... See more

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Rated 3 out of 5 stars
Verified

It change my payment from pay over 3 months to pay in 6 weeks which is not working for me as it was a quite expensive emergency payment so not happy with it.

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Rated 5 out of 5 stars
Verified

This helps us out no end with shopping due to one family member being off sick money is tight so having the option to pay smaller amounts over a period of time is awesome

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Rated 5 out of 5 stars
Verified

I would highly recommend zilch the service is great any problems the get sorted straight away on the first call I’ve been with zilch a while now and never had a problem

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Rated 5 out of 5 stars
Verified

Zilch is amazing it has really helped me get through a couple of scrapes when I haven't had enough money to buy food the payment instalments help alot.

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Rated 5 out of 5 stars
Verified

Great platform. Easy to use. Option to extend your credit limit but only what you can afford. Can snooze payments too which is really handy.

Company replied

Rated 3 out of 5 stars
Verified

Well, I haven’t used yet my zilch card because of the instalments of 6 weeks time which doesn’t coincide with my monthly salary coming into my account. Ins

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Rated 5 out of 5 stars
Verified

The experience was spot on easy to register and get set up, rest of the work is done for you. I would recommend the service to anyone interested.

Company replied

Rated 5 out of 5 stars
Verified

Super convenient and easy to use! Zilch makes buy now, pay over 6 weeks simple and stress-free. Highly recommend! ⭐⭐⭐⭐⭐

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Rated 5 out of 5 stars
Verified

Can fault the idea, worked easy enough, sadly the purchase i made from a supplier never got delivered in full, so received refund within days.

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Rated 5 out of 5 stars
Verified

This app is amazing and comes in handy so many times it's unreal. Easy sign up and access to what was advertised. Would highly recommend. A*****

Company replied

Rated 5 out of 5 stars
Verified

Very happy using Zilch and the team is very competent when sorting out problems. I will recommend Zilch 100% it helps me a lot.

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Rated 5 out of 5 stars
Verified

It has made my life so much easier to pay over the six weeks is genuis, especially in todays cost of living crisis Will recommend

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Rated 5 out of 5 stars
Verified

Very good option for people who cannot afford to pay out all the moment at once. Very helpful customer support

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Rated 5 out of 5 stars
Verified

Amazing company, super easy to apply, Account was set up in a few minutes and ready to use.

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Rated 5 out of 5 stars
Verified

Zilch always answerz u quickly and easy to talk to very helpful and resolves the problem quickly thank u Zilch

Company replied

Rated 5 out of 5 stars
Verified

I am really enjoying your service in diverse ways and I am able to make any payment easily and efficiently without any challenges

Company replied

Rated 5 out of 5 stars
Verified

Fantastic customer service , I dealt with an agent by the name of Martin who was an absolute gentleman, Zilch you guys have a gooden keep him but reward him.

Company replied

Rated 3 out of 5 stars
Verified

The payment wasnt taken as arranged. It was taken in full without warning and for no reason. Your supposed to pay over time not in one go. Im not happy with this at all.

Company replied

Rated 5 out of 5 stars
Verified

Trying to build my credit score up and Zilch is helping would recommend to anyone

Company replied

Rated 5 out of 5 stars
Verified

Responsible lender.easy to get advice.stepped in when i was struggling.easy repayments

Company replied

Rated 5 out of 5 stars
Verified

I really enjoy Zilch services easy to use app and flexibility in term of payments

Company replied

Rated 5 out of 5 stars
Verified

Customer service was very helpful when i spoke to them they sorted my problem out

Company replied

Rated 4 out of 5 stars
Verified

I will to use my card but is not working does not allow me to me I don’t know why I still have trouble with active my card

Company replied

Rated 5 out of 5 stars
Verified

Was very quick and easy very helpful. Means I can move on with my business and be able to get the items that I absolutely need.

Company replied

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Company details

  1. #34 of 62 best companies in Payment service

About Zilch

Written by the company



About Zilch
Join over 4 million customers and get the credit you deserve with Zilch. Pay your way – in-store or online – with responsible limits, no interest* and no late fees. Ever. *Purchase fees may apply.

From 18.6% APR Representative. Credit subject to status, 18+, UK residents only. T&Cs apply.

Pay with credit
S-t-r-e-t-c-h the cost of pricier purchases with credit limits up to £2250. Break down your payment into four equal chunks with Pay over 6 weeks or 3 months. And hit Snooze* whenever you need more time. *Subject to eligibility and fees may apply.

Pay with debit
The Zilch card links seamlessly with your bank account so you can pay via debit and get up to 5% back in Rewards every time you Pay now. Rewards are added to your account instantly, so you can use them to discount your next purchase or save them up for something special.

Exclusive deals
Download the Zilch app and browse our storefront for exclusive deals at brands you love, including Amazon, Morrisons, eBay and loads more.

Grow your credit
If you use Zilch regularly and always make your payments on time, your credit score could go up. We’ll also give you easy-to-follow tips on how to increase your credit limit.

Download App

Contact info

  • 111 Buckingham Palace Road , SW1W 0SR, London, United Kingdom

  • payzilch.com

4.4

Excellent

TrustScore 4.5 out of 5

76K reviews

5-star
4-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Zilch Simple, reliable, and very easy to use has been a great experience from…

Zilch has been a great experience from start to finish. The app is easy to use, payments are quick, and everything is very clear with no hidden surprises. I like how straightforward the buy now, pay later option is and how well it integrates with online shopping. Customer support has also been helpful and responsive when needed. Overall, a reliable service that does exactly what it promises. Highly recommended.

11 January 2026
Rated 5 out of 5 stars
Verified

Excellent service

Excellent and easy to use

23 June 2025
Zilch logo

Reply from Zilch

We love to hear it. Cheers for taking the time to leave us your feedback, we’re always here if you need help.

Thanks
Team Zilch

Rated 5 out of 5 stars
Verified

Very easy to use when you in need

Very easy to use when you in need

18 January 2026
Zilch logo

Reply from Zilch

That’s such great news. We love nothing more than a happy customer, so the fact you’re happy makes us happy. Smiles all round.

All the best
Team Zilch

Rated 5 out of 5 stars
Verified

Good experience

Good experience

18 January 2026
Zilch logo

Reply from Zilch

Thanks for taking the time to share your experience. We're always happy to hear from our customers.

Please let us know if we can help in the future.

All the best
Team Zilch

Rated 5 out of 5 stars
Verified

Excellent experience

Excellent experience , I love zilch smart and active .

4 January 2026
Zilch logo

Reply from Zilch

Thanks for telling us about your experience with Zilch so far. We're so happy to have you on board.

Let us know if we can help with anything.

Thanks
Team Zilch

Rated 5 out of 5 stars
Verified

Everything's good so far

Everything's good so far, no problems!

30 December 2025
Zilch logo

Reply from Zilch

Thanks for your lovely feedback. We’ll be sure to share it with the relevant people.

All the best
Team Zilch

Rated 5 out of 5 stars
Verified

excellent job 👏 👍

excellent job 👏 👍

18 January 2026
Zilch logo

Reply from Zilch

We’re so glad you’re happy. Please reach out if we can help you with anything else. The best way to get in touch is via live chat or you can send us a message on Facebook, X (Twitter) or Instagram.

Thanks
Team Zilch

Rated 5 out of 5 stars
Verified

I was recommended by a friend and was…

I was recommended by a friend and was so easy to apply. Very easy to use and I like the 6 week repayment plan. Easy for me to manage. Made my first purchase and happy with the information about repayment amounts and dates.

17 January 2026
Zilch logo

Reply from Zilch

You’ve just made our day.

Thanks a million
Team Zilch

Rated 5 out of 5 stars
Verified

Easy to purchase

Easy to purchase

18 January 2026
Zilch logo

Reply from Zilch

If we had a pile of our favourite feedback, this one would go straight to the top.

Thanks so much
Team Zilch

Rated 5 out of 5 stars
Verified

Very good and reliable

Very good and reliable

11 January 2026
Zilch logo

Reply from Zilch

Thanks for taking the time to leave us feedback – and for making us smile today.

Do reach out if we can help you with anything.

All the best
Team Zilch

Rated 5 out of 5 stars
Verified

Quick and easy.

18 January 2026
Zilch logo

Reply from Zilch

Thanks for taking the time to leave us feedback, we love to hear when we’re doing a good job.

Team Zilch

Rated 5 out of 5 stars
Verified

I'm happy thank you

I'm happy thank you

11 January 2026
Zilch logo

Reply from Zilch

We appreciate you taking the time to leave us a review. We’re so glad you’re happy. We’ll keep up the good work.

Thanks
Team Zilch

Rated 4 out of 5 stars
Verified

Customer service very helpful

Customer service very helpful

10 January 2026
Zilch logo

Reply from Zilch

Thanks for taking the time to leave this amazing review. We love hearing positive feedback and we’re so chuffed you’re happy with Zilch.

Please reach out if we can help you with anything.

All the best
Team Zilch

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