Beaverbrooks Reviews 18,362

Michelle B was very attentive and knowledgable about the products. Making us feel relaxed and at ease whilst browsing and considering products and options. We left the store to have a think and quickl... See more

I chose Beaverbrooks because of their excellent reviews, and I couldn’t be happier with my decision. I bought this Tudor watch for my wife’s birthday—it was my first Tudor and my first time buying fro... See more

We find all staff at Beaverbrook's very courteous and helpful particularly Sophie and Becky who have served us on more than one occasion. No difference in After Sales service. Very willing when dealin... See more

The customer journey was amazing! Such helpful staff at Bluewater! As a bloke am pretty rubbish at shopping let alone for Engagement rings, I went into store with a vague idea and budget the h... See more

I wanted a Seiko limited edition watch that's pretty much impossible to find as it sold out worldwide in minutes. Well the awesome folks at Peterborough Beaverbrooks managed to secure one for me, whi... See more

Wedding Rings Visited the Hanley branch on 29/12. Ellie looked after us, she was professional, friendly and took care of our every need. We were able to purchase the rings we wanted with her help.... See more

This bracelet was purchased in the Boxing Day sale with 50% off its orginal price. I'd been hoping to buy this at some point to match the necklace, which I received as a gift the previous Xmas. It's... See more

I was desperately searching for a company with the Thomas Sabo Royalty Silver Star and Moon Drop Earrings in stock. Beaverbooks were well down in search listings but what a great find. The price wa... See more

All customers are made to feel very welcome and are dealt with in a friendly and professional manner by all staff at this store. Ryan who dealt with our purchase impressed us with his knowledge of th... See more

I had the pleasure of dealing with Megan L in the Meadowhall branch recently. We first met with Megan to try on engagement rings about 4 months ago for preferred sizes and styles with no intention... See more

I entered a wrong address on my order and only realised after I had completed the transaction. A quick phone call rectified the problem and my item was delivered to the correct address. A lovely brace... See more

The packaging was really good, the item was beautifully boxed, then boxed again protectively for delivery. You can be sure the item you order from this company will arrive with you in pristine condi... See more

Visited the Rushden Lakes store to have my watch strap adjusted and spend a voucher. Lovely atmosphere in the shop and the staff friendly and attentive. I was offered a selection of drinks twice whils... See more

My experience in the shop was first class, lovely member of staff guided me through the whole process. Not such good support on line tried to use my gift card. There was an error and it now shows n... See more

The staff are all very friendly and welcoming. Found the perfect ring for me and Abi made the buying experience fun. Post sale, Roxanne was excellent and efficient, received ring as promised.... See more

We were buying a watch for our grandaughter's 18th Birthday. After a short wait we seen by a lovely girl. She was very patient with , helping with good information. This is our second 18th watch ( oth... See more

I had a great experience at Beaverbrooks in Rushden. The customer service was excellent — the team were very honest, helpful, and gave me some great advice. They really took the time to help me choose... See more

Fantastic jewellery at competitive prices. Delivery was prompt and free! Ring was lovely but too small for my husband so unfortunately had to return - I found the returns process a lot more stress fr... See more

Really friendly and helpful staff! We came in to the Stockport store with a bracelet we'd previously bought for my son as an 18th birthday present that needed a slight fix after a christmas mishap bet... See more

I received the most beautiful solid silver ball necklace, for my wedding anniversary. The necklace is really good quality and beautiful wrapped with a very nice gift message, Perfect length and sits n... See more

The staff I dealt with both on the phone and in person were not only very informative and polite they also had a sense of humour, that is quite rare these days in so many cases. In spite of the fact t... See more

All staff at Cribbs Causeway Beaverbrooks were incredibly friendly, welcoming and helpful. Me and my partner had a lovely and positive experience choosing my wedding ring. Phoebe at the Cribbs Ca... See more

I bought a Seiko watch for a frankly unbelievably low price, on sale from Beaverbrooks. It arrived two days later, safely, wel packed, by a reputable carrier. The watch itself is absolutely beautif... See more

The order and delivery were first class as was the product. We wanted to change the strap on the watch, no one in the store was able to do this which I find astonishing that a premises selling high en... See more

Whenever we visit Beaverbrooks in Chester our experience is really positive. The staff are friendly and very approachable. Staff like this make me want to stay loyal to this store.

An excellent experience in Beaverbrooks in Meadowhall, Sheffield. The young lady serving us couldn’t have been more helpful. We bought a silver necklace for my wife. So pleased, we will be back.

One of the best interactions when I went into the Bracknell store. Staff greeted me and my partner with smiles and kindness. Sat us down to get us watches adjusted, gave us a glass of water and furthe... See more

I popped in to the Cambridge (Grand Arcade) store as I really needed to get a watch strap adjusted and the service and kindness was brilliant. I had purchased an Omega watch to commemorate my Mum and... See more

Norwich Store - Hanna gave exceptional customer service, nothing was too much trouble. She gave excellent advise and I came away with the most beautiful Engagement Ring and Wedding Ring for both mys... See more

The delivery and communication about when it will be delivered was very good. The earrings are beautiful and are the best type for my ears as the pierced holes have become bigger over the years.

I went into The Arndale Centre to finish my Christmas shopping. I needed some personalised support and I felt that I received it. Lucy helped me decide which piece of jewellery to buy as a Christmas g... See more

The girl Brook from glasgow fort who helped me with my purchase was fantastic she sat with me and showed lots of different styles .I was there a very long time as I couldn't make my mind up but she wa... See more

Bought as a gift for our daughter who loves the bracelet. Delivery was speedy with good communication. Would certainly buy again from Beavebrooks.

Extremely helpful staff (Luke) especially, he sat us on sofas, offered drinks and brought plenty of bracelets and watches that we were looking at buying.

This is my first time purchasing from Beaverbrooks, and I haven't been disappointed. I received my item 3 days from purchasing. It was very well packaged, and the bracelet beautifully presented. I wo... See more

The product was very good. The information regarding delivery was not so good we were not told if the parcel was coming with DPD or Royal Mail, we were also told it would arrive Friday the 2nd January... See more

We visited the Merry Hill branch for a ring purchase and was greeted by Staff member Natalie, she was pleasant, friendly, and knew her job( great knowledge). A big Thankyou to her for her help.

The jeweller, Ian, that assisted my partner and myself with selecting our wedding rings was superb. He was very knowledgeable and had a superb manner about him.

brilliant service beautiful jewellery lov my earings so comfy n light as i hav to watch wat i wear as for nickel but these ones r comfy n lovly

Fabulous staff all super friendly and know their stuff as able to advise as well I purchased a lovely ring recently at Newcastle eldon square which I love thankyou very much to all the lovely staff... See more

Very helpful assistant, who in fact was the same person who served me some years ago. Would recommend your company.

I’d like to give a huge thank you to Lyn in customer service at Beaverbrooks. She dealt with my issue incredibly promptly, effectively, and with genuine kindness throughout the whole process. Lyn... See more

Extremely helpful in every way possible. The lady who served us, ensured we were all comfortable, offered refreshments and brought out the items we were interested in buying; she was so helpful and... See more

Very good quality jewellery fast delivery Had an issue with one of the earrings and after emailing straight away an answer was fast and a new pair was sent out the next day great service

I was looking to buy a new watch but I don’t really have much knowledge about them . Lorenzo was so helpful and patient in helping me find the perfect one . He went through each option in detail and l... See more

Pleasant greeting on entering the shop. Quickly allocated to staff salesman who was polite and courteous throughout. Although I had reviewed items before I went, other suggestions were made - one of w... See more

We’ve been customers of Beaverbrooks for a number of years. We’ve always had good service from Beaverbrooks and the quality and price is always excellent value. The friendly staff with their knowledge... See more

I was approached in a very polite manner and serviced by team of Young well presented professionals. And even though I was not spending hundreds of pounds, they made the bar experience feel very speci... See more

Made a purchase for Christmas gift, which was gratefully received. The staff at Beaverbrooks are really invested in their work, everything is beautifully wrapped and you receive old style customer se... See more

I ordered a pair of 32mm silver hoops, they came very quickly. I was delighted with the presentation and the multiples of packing when they were despatched. The quality was exceptional, nothing flim... See more