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Recent reviews

Gav

Gav

Rated 5 out of 5 stars

We recently had a survey carried out by Home Energy Save regarding potential penetrating/rising damp, and I must say the experience was exceptional from start to finish - the surveyor, Steve Island was outstanding from the moment he arrived - polite, extremely helpful, highly knowledgeable, and clearly someone who takes immense pride in his work. He conducted an incredibly thorough inspection of the entire property, both internally and externally, with a variety of tools and equipment ensuring he fully understood and accurately diagnosed the situation - he must have spent a good hour assessing everything in detail, even going so far as to inspect the loft space and seek a second opinion via video call to confirm his findings. Having had a rather unfortunate experience with a landscaping contractor last year, this was a refreshing contrast - the level of professionalism and care shown by Home Energy Save was truly impressive. What stood out in particular was Steve’s honesty; rather than encouraging immediate, costly works, he suggested a number of sensible measures we could undertake first and advised monitoring the situation before committing to anything further - which, in my experience, is quite the opposite of what many companies tend to do. As we do not have a loft ladder, Steve even offered to retrieve or store anything for us whilst he had access, which I thought was a genuinely thoughtful, above-and-beyond gesture - he even mentioned that if we passed him a damp cloth, he would clean the loft hatch before replacing it, as it was covered in dust, cobwebs, and the usual assortment of “creepy crawlies”, which he duly did without hesitation. I would have absolutely no hesitation in recommending Home Energy Save, and in particular surveyor Steve - a thoroughly deserved 10/10.

Brandon Koziol

Brandon Koziol

Rated 1 out of 5 stars

Tried to buy my first watch. A Citizen BY1035-56L which checked all of my boxes. Go ahead, check the listing yourself. I bet it said it ships within 1-3 days or 1-2 weeks. Ordered it twice. The first time I asked after a week when it would ship and they told me its out of stock and I can request a refund or pick something else. I was irritated that I needed to wait a week and be the one to reach out in order to get that information. I canceled. The next day it said in stock and ships within 1-3 days. I am now 7 days post order and they emailed me telling me, "Your order is currently processing. We will contact you if any additional information is required. Once your order is approved and shipped, you will receive a confirmation email with your tracking info. Please feel free to contact us if you have additional inquiries or need further assistance". Unreal. Yesterday I spent an hour on hold trying to talk to someone and then they closed while I was on hold. So today I canceled my order again, or at least requested to cancel. I am now shopping on C24 and Ebay instead where I will have to pay tariffs but at least I'll actually get what I order. I will never do business with Jomashop again. I was testing the waters with a $400 purchase and I got the information I need about them now. They lost out on a lot of future money due to this. I'll be talking about this on all social media outlets and sharing with large timepiece creators. So disappointed.