Rito Reviews 709

The shipping was delayed a bit but the fact of the notifications regarding this being timely and so courteous made the experience a non-issue. Also, the care taken with the packaging showed the car... See more

rito has great deals on yarn and i appreciate the transparency of import fees as a US customer. there’s a little bit of a shipping wait time because they’re imports, but it’s never been too long and i... See more

The selection and prices can't be beat. The international ordering process from the US was smooth and transparent. My order arrived in perfect condition within a week. The customer service is prompt a... See more

I order from them all the time and have yet to have any issues, the shipping cost is higher but the cost of the yarn tends to be lower so the cost is pretty similar to LindeHobby and WoolWharehouse af... See more

The team is really helpful, super professional, kind and very knowledgeable. I had various people helping me with issues i had with my first order and they always went above and beyond to make sure i... See more

I’ve never had an issue ordering from Rito, and any time I’ve had questions about matching dye lots or anything, their customer service has been very helpful! I’ll continue using them for all of my su... See more

Great experience and was very happy with my order. This is my second time ordering from this shop and have had great yarn delivered both times. This time ordering the yarn didn't take near as long in... See more

Very speedy service on a reasonably priced product. Very complete, clear email communication. P.S. Sorry our US president has been so rude to Denmark! Most of us are tired of him too!

Website was easy to use. Yarn colors and descriptions were true and detailed. Placed 2 orders one arrived quickly the other one I have not received it seems to be on holiday in a USPS warehouse in Mia... See more

Everything went well. Starting with the quality of yarn 100% perfect. Looks and feels exactly as expected and advertised. The delivery arrived fast. Very greatfull for Rito.

Ordered their blown yarn- Infinity Hearts Lily, on Jan 15th and received on Jan 27th. It is a beautiful product with a fair price and reasonable shipping timeframe.

First order didn’t arrive so you resent order and it came quickly. Thank you. Then the original order arrived yesterday…took month. Yarn nice. Price was good. Color as seen on monitor was accurate.

Really reasonable prices at Rito for Drops yarn and the shipping came more quickly than my experiences with LindeHobby. I’ll be sticking with Rito for the foreseeable future

I understand that longer shipping times and customs delays are out of Rito’s control, and I was patient with that. What I’m really disappointed about is that after waiting weeks and being so excited t... See more

Amazing prices and love the DROPS yarn. It's an easy to navigate site, excellent customer service with agent from Denmark regarding an error in my address. Got product within two weeks.

This shipping to Canada was so affordable, which is impossible to find these days. The yarn was also super affordable and I’m super happy with it. This site will absolutely be my go to for all my yarn... See more

I've ordered from rito 3 times, the first two times were great, my order was correct, prices were great. The third time was a different story. The first shipment only came with about half my orde... See more

The quality of material and beautiful colors...long time for received it but i understand i am far away from you thank you so much i have many hours of fun with it yeeeeee

I was skeptical at first about ordering, but read a lot of positive reviews, so I took a chance. Your prices are about 1/2 of what others are charging, so I went ahead. Ordering was easy and you sta... See more

I ordered yarn for my daughter for a birthday gift. Not the best time of year for a birthday present order from Europe to California but the package was delivered within 10 days. She was ecstatic 🤩... See more

I have yet to receive this shipment. I’ve communicated multiple times with customer service and no resolution has been offered nor executed. Bad experience. I am out money and time and don’t have y... See more

Very reasonable prices! Great color selection for making the felted Sailor Slippers Shipped to US rather quickly. Very happy with my purchase.

The yarn is of highest quality, the service outstanding and international delivery to the US is fast and smooth. As a returning customer with more than one order, I'm very satisfied. Great company!

Good product, prices & customer service. My package actually arrived damaged and 2 balls were missing. I contacted customer service and they were able to credit me - and pay shipping. I'm currently kn... See more

Rito chooses to use USPS to ship their products to USA customers. My order went from Denmark to California before arriving apparently somewhere back close to Miami where I live. Been over 3 weeks sinc... See more

I was pleasantly surprised with how fast I received my order considering that I’m in the US. My order was packed and shipped within a day of placing the order.

Yarn is beautiful. Delivery was fast. There weren't any additional fees other than the ones I had already been told about.

the order came complete. that matters when you have a sweater planned out. you don't want to get shorted. also the wool yarn was nice to work with and I used a pattern that rito supplied for free... See more

Still waiting for a package and it was shipped almost 4 weeks and keep telling me it’s slow shipping times while I watch the package go to every state but mine!! Won’t order here again I’m never gonna... See more

My yarn was delivered only in a mailer, which was open when it arrived. The yarn was completely exposed and could have fallen out or been stained. It also took a while because it was stopped at custom... See more

My yarn arrived much quicker than anticipated and it’s exactly what I ordered. Drops Air is so soft! I can’t wait to finish my sweater so I can wear it!

I love the yarn. The package was popped open somewhere between the warehouse and my mailbox. There was a ball of yarn missing and a couple inside were dirty. My guess was the postal service popped an... See more

Fast delivery. Love your selection of wool and colours. I only wish it showed in Canadian dollars.

The quality of the products are excellent for the price quick shipping and when you do need help very friendly very responsive

Easy to place order. Rito stayed in contact during the purchase and after I received my items. I received my order within a week or less. Very pleased with the service of Rito. Deborah Frantz

The product is exactly what I needed. I had contacted customer service asking about tracking of my package and they answered quickly with clear information which I really appreciated.

I ordered yarn at beginning of october. It was short one ball in order. I have reached out to rito to please send the missing yarn. They have asked me a number of times if package was damaged. It was... See more

I love the yarns, there's a wide selection and variety. the prices are excellent. Shipping from Denmark is fast, the entire process is easy. I'm in the U.S., My go to for buying yarn.

The yarn is soft. Looks great. I am creating a nice sweater with it. The price was good. I wish shipping was faster but I'm American and that has to be my moron president's fault somehow.

Fast shipping, great prices, & really nice selection of yarns! Have ordered from Rito’s twice, will continue!

Had multiple missing items in several separate orders. Customer service then takes multiple days between each response and takes forever to get shipped out. While it was resolved, it’s extremely frust... See more

Fast shipping even across the world. Nice customer service when needed. Friendly staff. Huge selection of craft items.

When I found this pattern, I first wrote to customer support and asked them about the thickness of this pattern. They answered, meaning they found out specifically for me. The thickness was just the w... See more

Everything was great except the smell of this shipment…the yarn arrived smelling like fertilizer. This never happened before so I don’t know why but washing yarn before using a project is not convenie... See more

Really happy with the service from Rito, but I was unimpressed with the Drops product I purchased. "Belle" yarn (cotton, viscose and linen) looks great but does not maintain its lovely twisted look wh... See more

Quick delivery to the US and the ordering process was simple. Most importantly I love the Drop Nepal yarn I received. I’ll order from Rito again!

Pretty disappointed as I have not received my order. It left Denmark on Feb 26 and after waiting 2 weeks I was informed the parcel was lost and has been resent. The tracking number I was given woul... See more

arrived on time as promised. yarn is as described. great quality for the price. very happy to buy from Rito. I can often find yarns that are not available at other online sellers.

I still have a pending charge on my credit card from January 4, 2026 despite my order not going through. Customer service is extremely slow (4 days to answer) and did not address the pending charge, j... See more

Beautiful soft mohair silk yarn. Arrived fairly quickly. I will definitely order again.

I order from USA because Rito offers the lowest prices for drops yarns, which is what I primarily purchase. Even with high tariff and shipping costs, it still costs less than any US/UK e-comm retailer... See more

Received kit that was supposed to be embroidery,described that way,and it was crosstich.Ritto would not pay for return postage.I believe false marketing.Had a very hard time getting them to respond to... See more

Received my beautiful Scheepjes yarn in record time. I definitely have a new supplier for yarn!