Continuous Salesforce Managed Services & Support
Replace the cost and risk of an in-house admin team with a Salesforce-certified Trasol pod that handles daily admin, enhancements, releases, and support — billed predictably.
Talk to a Salesforce Expert
Get a free, no-obligation consultation
Your Outsourced Salesforce Team — on Tap
Our managed services give you a dedicated pod of Salesforce admins, developers, and an architect lead who become an extension of your team. From daily ticket resolution and small enhancements to seasonal release upgrades and roadmap planning, we deliver against a defined SLA and monthly retainer.
Dedicated Pod
Admin + Developer + Architect oversight assigned to your account.
Release Management
Salesforce 3x yearly releases tested, communicated, and rolled out for you.
Tier-1/2/3 Support
End-user help, configuration changes, and complex bug fixes — one team.
Salesforce Stack We Leverage
The Salesforce products and accelerators we use to deliver Salesforce Managed Services & Ongoing Support engagements.
Business Value You Can Measure
What our customers realise from a Salesforce Managed Services & Ongoing Support engagement.
Predictable Monthly Cost
Flat retainer covers admin, enhancements, and Tier-1/2 support — no surprises.
Faster Issue Resolution
SLA-backed response and resolution times keep your sales team unblocked.
No Hiring Headache
Skip the 4-month hiring cycle for senior Salesforce talent — we have the bench.
Continuous Improvement
Monthly enhancement sprints keep your org evolving, not stagnating.
Architect Oversight
A Salesforce architect reviews changes so technical debt does not creep back.
Scale Up or Down On Demand
Adjust pod size monthly based on backlog — no long-term commitment lock-in.
Why Enterprises Pick Trasol for Salesforce
Certified consultants, proven delivery, and 20+ years of CRM transformation experience.
SLA-Backed Delivery
Response and resolution targets enforced with monthly reporting.
Certified Pod Model
Every pod has at least one architect, ensuring quality control.
Time-Zone Aligned
UAE and India delivery hubs cover GMT, AST, and IST business hours.
Transparent Reporting
Weekly status, monthly business review, real-time ticket dashboards.
Knowledge Repository
Every change documented in Confluence so handover is painless if you ever leave.
Strategic Roadmap
Quarterly business reviews tie tactical work to your CRM strategy.
Ready for Predictable Salesforce Support?
Book a 30-minute call to scope a managed services engagement.
Common Questions About Salesforce Managed Services & Ongoing Support
Everything you need to know before getting started.
Admin tasks (user mgmt, fields, page layouts, validation), small enhancements, Tier-1/2 user support, release management, monthly reporting, and architect oversight. Larger projects are scoped separately.
Standard coverage is business hours in your primary time zone (UAE or India). 24×5 and 24×7 coverage are available as add-ons.
Tiered monthly retainers based on pod size (typically 0.5, 1, or 2 FTE-equivalent). Overages roll over for 60 days or are billed at a fixed rate.
Yes. We adjust pod size with 30 days notice. No long-term lock-in beyond the initial 3-month onboarding period.
Yes — sandbox preview, regression testing, impact analysis, end-user communication, and production deployment for all three Salesforce releases per year.
Tier-3 bugs and new feature builds fall into our enhancement sprint or as a small change-request — either covered by the retainer (if scope allows) or quoted separately.
Send Us a Message
Have additional questions about Salesforce Managed Services & Ongoing Support? Drop us a note and a certified consultant will get back to you within one business day.
- 📧
Email
info@trasoltech.com - 📞
Call Us
+971 547339656 - 📍
Dubai, UAE
901 City Tower 2, Sheikh Zayed Road - 📍
Bengaluru, India
HSR Layout, Karnataka 560102