AI-powered Interactive Guides for
Customer Education
Make onboarding and training faster and more engaging by replacing static product documentation with interactive product guides — built with Trainn.
Rated 5/5 on ProductHunt
Rated 4.5/5 on Capterra
Rated 4.7/5 on G2 Crowd
Teams create interactive guides in minutes, not hours
Problem:
Why Static Doc Falls Short
Over Interactive Guide
Static Docs
Interactive Guides
How Does Trainn’s Interactive Guide Work:
Record a Product Workflow
Install the Chrome extension and record your product or workflow. Trainn generates interactive guides in minutes from your screen recording.
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Desktop and browser recording
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Record full screen, window, or tab
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Upload screenshots and create an interactive guide
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Convert any Trainn video into an interactive guide
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Easily switch from interactive guide to step-by-step guide format
Automates Interactive Guide Creations
Spending hours copy-pasting and editing screenshots isn't scalable. Trainn automates interactive guide creation so you can build hundreds of interactive guides without the manual effort.
Trainn captures every clicks and generates each step with:
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Zoom and spotlights on screenshots
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Clickable element on screenshot without any developers help
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Description
Train global customers by translating your interactive guides into 30+ languages in one click.
Edit and Customize Interactive Guide
Review your generated guide and refine each step exactly how you want it. Easily update the interactive guide anytime without recording and creating from scratch.
You can
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Adjust the zooms and spotlights
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Clone, delete, reorder, add steps
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Blur sensitive data
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Add objects - texts, shapes
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Provide additional info and warning steps
Publish and Share Interactive Guide
Publish your interactive guide and share it wherever your customers learn. Trainn offers multiple sharing options to make your guides accessible anywhere.
You can:
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Share as links with privacy settings
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Embed in your website or emails
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Embed as an assessment guide where learners navigate without hints ( description and spotlights)
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Export - PDF, assessment, HTML
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Host directly in the Knowledge base, Academy, and In-app tutorials
Analyze and Improve Guides
Track how your guides perform and identify where customers struggle. Use these insights to improve your interactive guides and proactively help customers who get stuck.
Analytics show:
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Views and completion rates
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Drop-off points per step
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Engagement trends over time
How Teams Benefit from Interactive Guides
Customer Success Teams
- Show new feature swith product demos
- Increase adoption with a library of interactive feature demos
Customer Training Teams
- Replace 1:1 training calls with training guides
- Use interactive guides as lessons and assessments in your LMS courses
Customer Implementation Team
- Turn onboarding workflows into short interactive tutorials
- Post implementation calls, share interactive guides for self-service
Why Teams Choose Trainn for Interactive Guides?
Trainn is the only platform that lets you create interactive guides and organize them in ways that make your customer training and onboarding scalable.
Build an Onboarding Portal
Build a self-serve onboarding portal with interactive walkthroughs to help customers get started.
Embed using In-app Tutorial
Embed interactive guides directly inside your product UI to guide customers when they need help.
Enhance Your LMS Courses
Add interactive training guides to your LMS courses for hands-on learning.
“From 2.5 weeks in the past, to a day”
“Extremely user-friendly.”
“A wonderful support team”
“Trainn is helping us solve for the biggest painpoint - customer education”
“Simple, intutive interface.”
“Trainn has catalyzed our efforts...”
Create Interactive Guides for Every Training Need
Demo maker
Create interactive product demos in minutes to showcase features and drive product adoption.
Learn moreTraining Manual Generator
Build interactive training manuals in Trainn to showcase features and provide interactive training. Learn more
Tutorial Builder
Create interactive tutorials in minutes to guide customers and simplify product learning.
Learn more
…frequently
asked questions
What are interactive guides?
Interactive guides are clickable, step-by-step walkthroughs where customers learn by clicking highlighted areas on real product screenshots. Instead of reading and trying to remember, customers click through each step, making it easier to learn and retain how to use your product.
How to create an interactive guide in Trainn?
Do I need a developer to add interactive elements while creating interactive guides?
Can I translate interactive guides into other languages?
Interactive guides are clickable, step-by-step walkthroughs where customers learn by clicking highlighted areas on real product screenshots. Instead of reading and trying to remember, customers click through each step, making it easier to learn and retain how to use your product.
Trainn is a customer education platform for SaaS companies that enables customer-facing teams to create product training content-such as videos and guides-and deliver it across knowledge bases, learning management systems (LMS), and in-app experiences to support onboarding, product adoption, and customer success at scale.
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