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PC:
For starters, the cable management was phenomenal. Doing it right takes a lot of time and thought so most pre builds have average to poor cable management.
They must have used high end thermal paste and/or I won the silicon lottery because the CPU temps while under load blew me away.
The 360mm AIO was properly installed in the optimal position (top of case).
Everything is Corsair, including the RAM so fan control and temperature monitoring was a breeze.
The 1000 watt power supply unit is actually what you need - especially if you want to overclock. Similar computers only have an 850 watt PSU so future upgrades/overclocking would be limited.
Customer Service:
I reached out to them before and after the sale. They responded quickly and were very helpful with everything I needed.
What could be better:
Rear exhaust fan wasn't RGB.
RAM wasn't RGB.
They didn't install the optional two fans for this case and didn't remove the airflow redirect panel so motherboard/RAM hardly got any airflow. Removing the panel would have required uninstalling the fans since the cables ran through them. There's no doubt it looks more aesthetic with the panel, but the motherboard/RAM need airflow.
Speaking of airflow, a stronger rear exhaust fan would've been nice. The AIO has 3 high end fans so it sucks up most of the air through the top before it can make it across the case (cooling top of GPU, motherboard and RAM).
