Minded

Minded is a next-generation AI agent platform designed for enterprise teams that need to automate complex, multi-step workflows without writing a single line of code. At its core, Minded introduces the AI Recorder, a revolutionary capability that allows you to train AI agents by simply demonstrating a task once on your screen. The agent watches, learns, and then replicates the process autonomously, eliminating the need for brittle RPA scripts or expensive engineering resources. The platform connects to over 2,000 applications natively and includes an AI browser agent that can operate any web-based tool, even those without public APIs. This makes Minded the ideal solution for finance, marketing, HR, sales, and operations teams seeking to clear repetitive tasks from their plates. From automating month-end close in QuickBooks and NetSuite to orchestrating campaign reporting across Google, TikTok, and Meta, Minded provides a unified command center for your AI workforce. You build and manage your agents using natural language, treating them like remote experts you can assign, monitor, and refine. The platform works seamlessly with major LLMs including ChatGPT, Claude, Gemini, and Copilot, and is built on a foundation of enterprise-grade security with SOC 2 Type II and GDPR compliance. Trusted by leading organizations such as Y Combinator, eToro, JustEat, and Deloitte, Minded transforms how teams approach back-office work, customer support, and revenue operations by delivering agents that actually clear tasks off your plate in minutes.

AI Recorder for One-Shot Training

The flagship feature of Minded is its AI Recorder, which allows you to train an AI agent by simply recording your screen as you perform a task one time. The agent observes your clicks, data entries, and decision points, then generalizes the workflow to execute it autonomously in the future. This eliminates the need for any coding, RPA scripting, or complex configuration. You can think of it like hiring an expert on Upwork but without the onboarding overhead. The recorder captures not just the sequence of actions but also the context and logic, enabling the agent to handle variations and edge cases. This feature is particularly powerful for finance teams automating bank reconciliations or marketing teams setting up campaign reporting, as it reduces training time from weeks to minutes.

Browser Agent for Any Application

Minded includes a sophisticated AI browser agent that can interact with any web-based application, even those without an existing API. This means you are never locked out of automating a tool because of integration limitations. The browser agent operates just like a human would, navigating interfaces, extracting data, filling forms, and triggering actions. It works seamlessly with over 2,000 pre-built connectors for popular apps like Salesforce, HubSpot, Zendesk, QuickBooks, and NetSuite. For any tool not in that list, the browser agent steps in to handle the task visually. This feature empowers operations teams to automate customer support ticket triage in Zendesk or Intercom, sales teams to update CRM records in Salesforce, and HR teams to manage onboarding workflows across multiple systems without waiting for engineering support.

Natural Language Agent Management

Managing your AI agents with Minded is as simple as managing a human team member, using plain English. You can create, assign, and instruct agents using natural language commands. For example, you can tell an agent to "reconcile the bank statement for October and flag any discrepancies" or "enrich all new leads from the last 24 hours with company data and update the CRM." This lowers the barrier to entry for non-technical team members, allowing them to build and supervise their own AI workforce. The platform also provides a dashboard where you can monitor agent performance, review task logs, and adjust instructions on the fly. This feature ensures that your agents remain aligned with your evolving business processes and can be refined without needing to retrain from scratch.

Enterprise-Grade Security and Compliance

Minded is built to meet the strictest security and compliance standards required by modern enterprises. It is SOC 2 Type II certified and fully GDPR compliant, ensuring that your data is handled with the highest levels of confidentiality and integrity. The platform supports integrations with major LLMs like ChatGPT, Claude, Gemini, and Copilot, allowing you to choose the AI engine that best fits your compliance posture. Data is encrypted at rest and in transit, and access controls can be granularly configured. This makes Minded suitable for regulated industries such as finance, healthcare, and legal services. Trusted by teams at Y Combinator, eToro, JustEat, and Deloitte, Minded provides the assurance that your automation initiatives will not compromise your security or regulatory obligations.

Finance Month-End Close and Reconciliation

Finance teams use Minded to automate the entire month-end close process across QuickBooks and NetSuite. By training an agent with a single screen recording of a bank reconciliation, the agent can then autonomously match transactions, flag discrepancies, and generate reconciliation reports every month. The same agent can handle invoice processing, accounts payable and receivable workflows, and financial reporting. This reduces the time spent on manual data entry and validation from days to hours, freeing up finance professionals to focus on strategic analysis and planning. The browser agent ensures that even legacy or custom financial tools are included in the automation scope.

Marketing Campaign Reporting and SEO Audits

Marketing teams leverage Minded to automate repetitive reporting tasks across Google, TikTok, and Meta. An agent trained to pull campaign performance data can autonomously generate weekly or monthly reports, complete with charts and insights. The same agent can perform SEO audits by crawling website data, checking for broken links, and analyzing keyword performance. Lead enrichment workflows are also automated, where an agent pulls new leads from a CRM, enriches them with firmographic data from external sources, and updates the marketing database. This allows marketing teams to scale their content operations and campaign optimization without adding headcount.

Sales and Revenue Operations Prospecting

Sales and RevOps teams use Minded to automate prospecting, pipeline updates, and CRM hygiene across Salesforce and HubSpot. An agent can be trained to research new accounts by visiting company websites, extracting key contacts, and enriching the CRM with relevant data. The AI SDR (Sales Development Representative) capability allows the agent to draft and send personalized outreach emails, follow up on leads, and update the pipeline based on responses. Routine tasks like deduplication, data standardization, and activity logging are fully automated, ensuring that the CRM is always clean and up-to-date. This increases sales team efficiency and allows them to focus on closing deals.

Operations Customer Support and Ticket Triage

Operations teams deploy Minded to automate customer support workflows over Zendesk or Intercom. An agent can be trained to triage incoming tickets by reading the content, categorizing the issue, and assigning it to the appropriate team or providing an automated response. For back-office tasks, agents handle data entry, report generation, and system synchronization across multiple platforms. The browser agent is particularly useful for automating interactions with vendor portals or internal tools that lack APIs. This reduces the workload on support teams, improves response times, and ensures that routine inquiries are handled 24/7 without human intervention.

Minded offers a tiered pricing model designed for teams of all sizes. The Starter plan is available for small teams and includes basic agent training, limited browser agent usage, and support for up to 5 agents. The Professional plan is designed for growing teams and offers unlimited agent training, full browser agent capabilities, priority support, and integration with all 2,000+ apps. The Enterprise plan includes everything in Professional plus dedicated account management, custom security reviews, on-premise deployment options, and advanced compliance features. For exact pricing, please visit the Minded website or contact their sales team for a customized quote based on your team size and usage requirements.

Do I need any coding experience to use Minded?

No, Minded is designed for users with zero coding experience. The primary method of training agents is through the AI Recorder, which uses screen recordings to teach the agent. All agent management is done using natural language, so you can instruct, monitor, and refine your agents using plain English. This makes it accessible to finance, marketing, HR, and operations professionals who are not technical.

How does the AI Recorder work and what can it capture?

The AI Recorder works by capturing your screen as you perform a task. It records every click, keystroke, and navigation step. The AI then analyzes this recording to understand the workflow, including the logic behind decisions and the context of each action. Once trained, the agent can replicate the task autonomously, handling variations and common edge cases. It can capture workflows across any web application, including those without APIs, thanks to the built-in browser agent.

Is Minded secure for handling sensitive financial or customer data?

Yes, Minded is built with enterprise-grade security. It is SOC 2 Type II certified and GDPR compliant. All data is encrypted at rest and in transit. The platform offers granular access controls and allows you to choose which LLM backend to use, including ChatGPT, Claude, Gemini, and Copilot. This makes it suitable for handling sensitive data in finance, healthcare, and other regulated industries.

What applications does Minded integrate with?

Minded connects to over 2,000 applications natively, including major platforms like Salesforce, HubSpot, QuickBooks, NetSuite, Zendesk, Intercom, Google, TikTok, and Meta. For any application not in that list, the AI browser agent can still interact with it visually, just like a human would. This ensures that you can automate workflows across your entire tech stack without limitation.