Welcome to our tech-enabled tourism platform. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our platform.
Quick Summary
- We collect information you provide and data about how you use our platform
- Your data helps us personalize your travel experience and improve our services
- We share data only with trusted partners necessary for your bookings
- You have rights to access, modify, or delete your personal information
Personal Information
When you create an account or make a booking, we collect:
- Name, email address, and phone number
- Payment information (processed securely by our payment partners)
- Travel preferences and booking history
- Passport information (when required for international travel)
- Profile photo and biography (optional)
Usage Data
We automatically collect information about how you interact with our platform:
- Device information (type, operating system, browser)
- IP address and general location data
- Search queries and browsing behavior
- Pages visited and time spent on our platform
- Referral sources
Location Information
With your permission, we collect precise location data to:
- Provide location-based recommendations
- Show nearby attractions and services
- Enable real-time navigation features
- Enhance your travel experience
We use your information to:
- Process your bookings and reservations
- Provide customer support and respond to inquiries
- Send booking confirmations and travel updates
- Personalize your experience with tailored recommendations
- Improve our platform through analytics and user feedback
- Detect and prevent fraud and security threats
- Send promotional offers (with your consent)
- Comply with legal obligations and enforce our terms
- Develop new features and services
- Conduct research and analysis to enhance tourism experiences
Service Providers
We share information with trusted third-party service providers who help us operate our platform:
- Hotels, airlines, and tour operators for booking fulfillment
- Payment processors for secure transaction handling
- Cloud hosting and data storage providers
- Email and communication service providers
- Analytics and marketing platforms
- Customer support tools
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes and government requests
- Enforce our terms and conditions
- Protect our rights, property, or safety
- Investigate fraud or security issues
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change.
We use cookies and similar tracking technologies to enhance your experience:
Essential Cookies
Required for the platform to function properly, including authentication and security features.
Analytics Cookies
Help us understand how visitors interact with our platform, allowing us to improve functionality.
Marketing Cookies
Used to deliver personalized advertisements and track campaign effectiveness.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit platform functionality.
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive information
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
- Secure payment processing through PCI-DSS compliant providers
- Regular staff training on data protection practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
We retain your personal information only as long as necessary to:
- Provide our services and fulfill bookings
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Maintain business records and analytics
After your account is closed or data is no longer needed, we will securely delete or anonymize your information, unless we are legally required to retain it.
Depending on your location, you may have the following rights:
Right to Access
Request a copy of the personal information we hold about you.
Right to Rectification
Correct any inaccurate or incomplete information.
Right to Erasure
Request deletion of your personal data (subject to legal obligations).
Right to Restriction
Request that we limit how we use your information.
Right to Data Portability
Receive your data in a structured, commonly used format.
Right to Object
Object to processing of your data for specific purposes.
Right to Withdraw Consent
Withdraw consent for data processing at any time.
To exercise any of these rights, please contact us using the information provided below.
As a global tourism platform, your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws.
We ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by regulatory authorities
- Privacy Shield frameworks (where applicable)
- Ensuring third parties comply with GDPR and similar regulations
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
For users between 13 and 18 years old, we recommend parental supervision when using our platform.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email or platform notification
- Request your consent where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email:connect@techintourism.com
Phone:+91 81180 31833
By using our platform, you acknowledge that you have read and understood this Privacy Policy.