Shipping policy
We aim to provide a seamless shopping experience, from delivery to returns. Below you’ll find everything you need to know about shipping, delivery times, duties, and how returns and refunds work - so you can buy with confidence.
Where we ship
We ship worldwide.
Please note that for orders shipped outside the European Union or to the Canary Islands, customers are responsible for paying any applicable import taxes and duties. For more detailed information, we recommend contacting your local customs office.
Local pickup - Girona (Factory)
Customers based in Spain can choose free local pickup at our factory in Girona.
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No shipping costs
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No delivery waiting time
- Ideal for local customers, teams or urgent orders
You will receive a confirmation email once your order is ready for collection. Pickup details and availability are confirmed after checkout.
Delivery times & costs for collection
Delivery times are approximate and may vary slightly depending on destination and external factors.
| Area | Delivery cost | Delivery time | Free shipping |
| Spain (peninsula) | €6 | 2 – 3 days | > €100 |
| Spain (Balearic Islands) Portugal (peninsula) |
€6 | 3 – 5 days | > €100 |
| Spain (Canary Islands, Ceuta and Melilla) Andorra Portugal (Azores, Madeira) |
€10 | 4 – 6 days | > €100 |
| Belgium Czech Republic Germany France Italy Luxembourg The Netherlands Poland Sweden Monaco |
€15 | 2 – 4 days | > €150 |
| Rest of Europe United Kingdom |
€18 | 3 – 4 days | > €200 |
| USA Canada |
€30 | 3 – 4 days | > €250 |
| Turkey LATAM China Hong Kong |
€30 | 4 – 6 days | > €250 |
| Rest of the world | €45 | 5 – 6 days | > €350 |
If you have any questions or need assistance at any point, our team is happy to help. Contact us at tactic@tactic-sport.com.